Pearce Heating & Air Conditioning, Inc.

Reviews

• MS

  mikayla stokes

  2 days ago
  5.0
  Justin was very professional and did a great job
• JJ

  John

  4 days ago
  5.0
  Justin was a great tech, very thorough and explained all of our options. He was timely and communicative as well. We have used Pearce before and have always been happy with their technicians and service!
• GS

  Geraldine Scott

  Feb 24, 2026
  5.0
  Alexio was professional and explained work completed and additional maintenance that could be done in the future without being “pushy”. I appreciated his kindness and patience.
• DL

  David L

  Feb 17, 2026
  1.0
  I’ll make this short. When everything goes well, Pearce is awesome! When there’s a concern regarding work done, the staff becomes condescending, rude, they don’t listen, they deflect, blame others, and accept responsibility. Word of mouth goes far. They have some abysmal ratings on the BBB website. They screwed my mom and me out of money and they don’t care one bit. Awful!!! ***Update on 2/18/26*** Pearce reiterated my points and the points that other reviews have made. They 100% REFUSE to accept any criticism. If they can't handle it, then either close up shop or find a way to deal with criticism. Every single person makes mistakes, including your company! Interesting how it was mentioned in their response about the "full situation." Pearce is the one that refuses to admit that a mistake was made. So, it's laughable that they want to mention the "full situation" when in actuality all they want to do is argue that they never make mistakes. Plus it's not acceptable to mention a customer's last name like they did in my Yelp review. That isn't information they should share unless the customer did in their review or in their profile name. It comes across as shaming and threatening. I'll report them for doing so. Plus, an A+ rating with the BBB is misleading. They have bad reviews there. The A+ just reflects the fact that the BBB almost always sides with the businesses. The customer’s reviews are what matter. Pearce doesn’t care about customers unless they worship them in their reviews.
• ML

  Melanie Lee

  Feb 5, 2026
  5.0
  If I could give a million stars I would! Jason was a godsend for me and I appreciate the time he spent diagnosing and fixing the problem. Having dealt with some of the worst HVAC companies recently, Pearce and Jason have shown me that there are still good people out there! I am using them for all my needs moving forward and sharing their contact info with family and friends.

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