Absolute Airflow Air Conditioning, Heating and Plumbing

Reviews

• MA

  Mary Alcala

  2 days ago
  5.0
  We definitely had an awesome experience and awesome service with Juan he is very knowledgeable, informative and pleasant. I would’ve give him 10 stars if I could…… Thank you again for your hard work and service!
• JK

  Jessica Kelm

  Mar 31, 2026
  2.0
  I’ve used Absolute Airflow for two separate services, and unfortunately both involved serious safety-related issues that should have been easily avoided. 1) Water Heater Installation (Plumbing Team) Their team strongly recommended replacing our water heater, and we moved forward, spending several thousand dollars on a new unit. Within hours of installation—late at night—we began to smell gas inside our home. We had to call the gas company’s emergency line, and they sent a technician out immediately. He identified that the gas connection at the water heater had not been properly tightened, causing an active gas leak into our home. While the fix itself was simple, this is a basic safety step that should never be missed, especially on a job of this cost and importance. 2) Air Purifier Installation (HVAC Team – Phenomenal Aire Unit) We also had their HVAC team install a Phenomenal Aire air purifier. A few days later, while we had an unrelated electrician working in the attic, he noticed a clicking/sparking (electrical arcing) coming from the unit and immediately disconnected it, explaining it was a safety hazard. We likely would not have discovered this issue otherwise. When we contacted Absolute Airflow, they sent the original technician back out, who told us the unit was defective and needed to be replaced. We were told a new unit would be ordered and reinstalled. We were then scheduled for a follow-up appointment (8am–12pm), but the technician never arrived. After calling, we were told there was no update and that dispatch would follow up. Overall, given the premium pricing this company charges, I expected a much higher level of care and quality control, especially when it comes to safety. Experiencing both a gas leak and an electrical hazard across two separate services is extremely concerning. At this point, I’m disappointed in both the workmanship and the follow-through.
• PV

  Palak Vyas

  Mar 31, 2026
  5.0
  Raymond was amazing and he helped us in all possible way to look for all the issues before giving us an estimate. Very hard working guy . He also gave us options for membership details what all things included and discounts. For sure going for this company in future and would prefer working with Raymond for all house AC repair stuff. Thanks Absolute Airflow for your exceptional service
• MM

  Michael

  Mar 29, 2026
  5.0
  The tech was professional. Made sure to wear shoe boots when he went inside the house. Tech took pictures of all the step he took to check the AC unit and explained what it all means and options of replacement if the numbers fall below the recommended range. He was very knowledgeable and with the pictures really made a difference as he explained.
• BH

  Brian Hicks

  Mar 25, 2026
  1.0
  Update: I contacted Absolute Airflow for an AC diagnostic. The technician told me the system was low on refrigerant and quoted a standard rate of $753/lb for R-410A refrigerant, then offered me a ‘deal’ at approximately $400/lb. I was charged $2,700 for refrigerant, sealant and dye with no written contract and no itemized receipt — both required by California law for jobs over $500. As of the posting of this review no invoice or receipt has been provided, despite repeated requests. When I asked how much refrigerant was added, the technician admitted he had no scale — he said another tech borrowed it and quit without returning it. Without a scale there is no way to verify how much refrigerant, if any, was actually added. The following day the technician returned to check the dye and his manager presented a $19,243 replacement estimate, citing a component mismatch causing pressure issues and multiple leaks — none of which was documented in writing. I immediately obtained a second opinion from a licensed contractor who spent 2.5 hours on site using a particle sniffer and UV light. They found no detectable leak anywhere and confirmed there is nothing wrong with my system components. The market rate for R-410A is $40-75/lb. I was charged approximately $400/lb for a problem a second licensed contractor could not confirm exists. “Sevin was out to check our AC unit today that was blowing warm during this wonderful March heat wave, he was very technical explained and showed me what he was seeing and what it should be. Though the outcome was not monetarily enjoyable they worked with us the best they could and we appreciate it.”

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