Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Efficiency
Many customers praised the technicians for their quick and efficient service, often completing repairs in a timely manner.
Communication
Technicians effectively communicated the issues, options, and processes to customers, ensuring they understood the work being done.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, noting it was higher than expected compared to previous experiences with the former company.
Quality of Work
Overall, customers were pleased with the quality of work performed, often highlighting the thoroughness and effectiveness of the repairs.