One Way Heating & Air Conditioning

Reviews

• FK

  Fr. Graham Keep

  Jan 15, 2025
  5.0
  @Mike came out to do a regular maintenance, as part of purchasing the unit 3 years ago, and he fixed a minor problem with the system. NC. I also had a problem with some electrical issues. Referring me to their sister company - All Power, he got the technician Alex, from there on the phone and solved the mystery. NC. @Alex was willing to come out immediately - so thumbs up for him too! I cannot thank Mike and One Way Heating & Air for their friendly, informative and GO BEYOND THE JOB. They were great three years ago for the installation and co to ie to be amazing. Thanks Mike! I would give 6 stars, but 5 is the top.
• MS

  Madhav Sawhney

  Feb 13, 2024
  5.0
  I have been using One Way Heating & Air Conditioning for over 10 years for my personal residence and any remodels I do for myself or clients as well refer them to anyone I know who is looking for a HVAC company. As a General Contractor I need to be able to trust my sub contractors and I am to trust One Way Heating & Air Conditioning. The quality of work they do is amazing, the customer service is amazing and all the employees are very friendly and knowledgeable. I love when they finish a project and if it's winter time within minutes the house is nice and warm and during the summer time the house is nice cool with in minutes. I highly recommend using them and not calling any other company.
• JS

  J. S.

  Dec 28, 2021
  3.0
  We had Justin come out a couple of times to fix the AC unit. He seems like a really nice and polite guy, but we did not appreciate his lack of communication with the status of our work order (he admitted to dropping a ball on researching a part we needed). In addition, he broke MULTIPLE promises to relay his professional opinion about financial responsibility to a realtor. Although I can understand he did not want to get caught between the realtor and customer, then he should NOT have committed to speaking to the realtor when he was going to ignore the promises he made with us any way. We felt betrayed by his severe lack of regard for customer service despite his nice demeanor in person. Melissa, the receptionist, was pretty good about relaying the messages between us and Justin since he never wanted to speak to us directly any more. He was not timely with the report which delayed our work order and, in the end, he did not help with our AC unit getting fixed. Bottom line to the business: Make sure the employees do not disappoint the customers with false promises that they cannot deliver.
• GT

  Garo Tanielian

  Sep 10, 2019
  1.0
  Our AC system went out and we called One Way Heating and Air Conditioning. They ended up charging us a lot of money and did not fix our system. We called and complained. Ended up contacting another company which came out and fixed our AC system properly.
• PM

  Pat M

  Mar 31, 2018
  5.0
  It is wonderful to find an honest professional AC services company. One Way Heating And Air was the third AC service I called during the third summer using my AC unit purchased by a flaky Craigslist seller that I could never reach after the first summer's failure. Justin was most helpful in correctly diagnosing the problem and was the only one who told me my unit was covered under the manufacturer's warranty and properly fixed my AC.

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