America's Finest Carpet's goal is to make customers feel comfortable, relaxed, and welcome from the moment they enter one of our showrooms. That feeling should continue through the sale and installation of their floors.
Our mission is to be the best flooring company in the business by helping our customers find and install the flooring of their dreams. To do this, we approach customer service with professionalism, enthusiasm, pride and an empowered “whatever it takes” attitude.
Call was great called them early morning to check and see if they cut custom carpet sizes first lady was very polite and transferred me to another who was also a delight. Confirmed they could cut my custom size, 30x30 then drove on in.
Floor person was probably the rudest employee I've ever encountered, talking down to me and mocking me when I mentioned the carpet size. Told him I called and confirmed earlier then he started getting more upset and hostile for some reason. Confirmed the number with him and told him it was two women I spoke to, an operator and someone from the warehouse I assume, he then got even more upset saying it's not possible no women work there just him.
So I left and tried to call back to speak to the warehouse again, he hangs up on me twice, then on the third gets all upset I wanted to speak to the warehouse then tells me he spoke to her and I never mentioned size.
No idea what he's going through at the moment but calling someone a liar...while lying to them yourself, mocking them and talking down to them over what was potentially just a miscommunication is wild to say the least. Especially while he's white-knuckling that huge stick and getting redder and redder in the face.
CC
Carol Caldwell
Sep 2, 2022
5.0
I had a great experience at America's Finest Carpet! Art went above and beyond on customer service helping me to pick out the right carpet for my budget! I am so please with my new carpet! The price was very reasonable. I highly recommend America's Finest Carpet and don't forget to ask for Art!!
SL
Steph Lynne
Jul 30, 2022
5.0
I am so grateful for Art and everyone at America’s Finest. Best service, best price, beautiful choices of flooring. Art checked on my work during and after the process. Best in two counties !
SA
Sergio & Ashley Araiza
Apr 1, 2021
5.0
Arthur was great with helping us out with putting together a short notice carpet installation. We felt that he went out of his way to meet our carpet needs. In addition to meeting our deadline, our carpet choice was attractive and the installer was on time. The project came out great.
MZ
Mindy Zinke
Sep 23, 2020
5.0
After checking out Home Depot and some other spots, we checked out America’s Finest Carpet Company and found a perfect carpet for a great price! Art was great the whole way through from measuring to finish! Great PR skills and made sure that everything went well. The new carpet looks great in the house and we’re very happy!
Frequently Asked Questions About America's Finest Carpet Co
What types of flooring services does America's Finest Carpet Co offer?
America's Finest Carpet Co offers carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl services.
Where is America's Finest Carpet Co located?
America's Finest Carpet Co is located at 27310 Madison Ave, Temecula, CA 92590, USA.
What are the business hours of America's Finest Carpet Co?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Which payment options are accepted at America's Finest Carpet Co?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the main phone number to contact America's Finest Carpet Co?
You can reach America's Finest Carpet Co at +1 951-208-6150.
Which cities does America's Finest Carpet Co serve?
They provide flooring services to San Marcos, Chula Vista, Clairemont, San Diego, Vista, Oceanside, and Cardiff in California.
What is the mission of America's Finest Carpet Co?
Their mission is to be the best flooring company by helping customers find and install the flooring of their dreams with professionalism and enthusiasm.
Can customers find America’s Finest Carpet Co near major real estate agencies?
Yes, they are near several real estate agents and agencies including Team Salas SoCal, Goodloe Property Group, and Premier Realty Agency, making it convenient for homeowners and buyers to consider flooring options during property transactions.
Is America’s Finest Carpet Co located near any automotive services?
Yes, it is near 4 Wheel Parts, an automotive parts and tire repair shop, so customers interested in home improvement and automotive needs can conveniently access both locations.
Are there local medical or health services near America's Finest Carpet Co?
Yes, Empire Vein Specialists and Vein Treatment Clinic are nearby, which could be helpful for customers needing health services before or after visiting the flooring store.