Business Details
About
Sewer & Drain CleaningEmergency PlumbersPlumber
Specializes in commercial drain cleaning. Providing cable/snake cleaning, Hydro-jetting and sewer drain repairs.
Location
Hours
Reviews
3.6
147 reviews
5 stars
92
4 stars2
3 stars
3
2 stars
7
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some technicians received praise for their efficiency and professionalism, while others were criticized for being unprepared and unprofessional.
Communication Issues
Frequent complaints about poor communication, including missed appointments, lack of follow-up, and unclear pricing.
Timeliness
Many customers reported significant delays in service, with technicians arriving late or not at all, leading to frustration.
Pricing Transparency
Customers expressed dissatisfaction with unexpected charges and lack of clarity regarding pricing, leading to feelings of being misled.
Customer Experience
While some customers had positive experiences with friendly and knowledgeable technicians, others reported rude service and unresolved issues.
- CBChris BabNov 12, 20255.0Very professional. Honest pricing. Got the job done. I’ll trust the again.
- ACAJ CorreaNov 10, 20251.0I have been a long-time customer of this plumbing company and have generally been satisfied with their work. In the past, they have consistently resolved issues efficiently and correctly on the first visit. Unfortunately, my most recent experience has been quite disappointing. I contacted the company to address what appeared to be a simple clog. Despite two separate service visits, the problem remains unresolved. This is not the level of service I have come to expect based on their previous performance. I am concerned about the noticeable decline in reliability and workmanship. I sincerely hope the company takes this feedback seriously and makes the necessary improvements to restore the high standards of service that customers have come to rely on.
- AHAlex HiderOct 26, 20251.0Showed up at my apartment at 2 am without giving me any notice, and then came the next day and left without providing services because they “couldn’t find parking” and said they wouldn’t fit in my garage
- SMShelby MattoonOct 7, 20255.0Dashawn was my plumber today and he was awesome!! figured out what was wrong and fixed it within about 15 minutes. he was really nice and did a great job & also educated me on how to prevent what was wrong with my sink which was super helpful! 10/10
- JPJamie POct 4, 20251.0EXTREMELY INTERNALLY DISORGANIZED. 1. I call - set appointment - set strict hours for when I’ll be there & confirm they heard me - plumber shows up at wrong time 2. I call and speak to various people to set up appointment again - after speaking to 3 reps, the new rep NOW says they need access to lower units 3. Landlord calls and gives them solution to avoid having to need access. They agree and set up appointment for next day 4. I cancel my plans that night, wake up extra early for the appointment - this takes me major effort for me and other people around me. 5. Plumber comes over and says they need access to lower units and can’t do anything This company shows that they - Can’t be on time - Don’t have protocols that they have in-place - Reps contradict each other - Have week internal communication - Create extra effort on part of customers and consistently create confusion - David being on-time today is the only good thing they’ve done so far This seems like a company run by people that don’t know what they’re doing. Not worth investing time in them. Complete & total write-off / waste of time. Wait for a year of this post to let their management get it together and retrain their reps. To be fair to them, If they solve this situation I will change or delete this review accordingly
Frequently Asked Questions About L.A. Hydro-Jet
What services does L.A. Hydro-Jet specialize in?
L.A. Hydro-Jet specializes in commercial drain cleaning, including cable/snake cleaning, Hydro-jetting, and sewer drain repairs.
Where is L.A. Hydro-Jet located?
L.A. Hydro-Jet is located at 10639 Wixom St, Sun Valley, CA 91352, USA.
What are the operating hours of L.A. Hydro-Jet?
L.A. Hydro-Jet operates 24 hours a day, 7 days a week.
How can I contact L.A. Hydro-Jet?
You can contact L.A. Hydro-Jet by phone at +1 818-768-4225 or +1 800-750-4426, or by email at dispatch@lahydrojet.com.
What payment options are accepted by L.A. Hydro-Jet?
L.A. Hydro-Jet accepts American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
When was L.A. Hydro-Jet established?
L.A. Hydro-Jet was established in 1992.
Which categories does L.A. Hydro-Jet belong to?
L.A. Hydro-Jet is categorized under Sewer & Drain Cleaning, Emergency Plumbers, and Plumber services.
Are there any nearby automotive repair shops near L.A. Hydro-Jet?
Yes, there are several automotive repair shops nearby including Airway Auto Parts, Setco Auto Body, All Star Hybrids, and SMP Fabworks, which could be convenient for vehicle maintenance before or after your visit.
What nearby attractions can I visit around L.A. Hydro-Jet?
Nearby attractions include the Super Cosmos Museum for art lovers and Mier's Ice Cream Boutique, perfect for a sweet treat after your visit.
Are there any nearby food options close to L.A. Hydro-Jet?
Yes, you can visit Capital Churros for Mexican cuisine and snacks, or the Airport Ghost Kitchen restaurant, both located near L.A. Hydro-Jet for convenient dining options.