Many customers praised the professionalism and efficiency of the technicians, highlighting their ability to resolve plumbing issues effectively.
Communication Issues
Several reviews noted problems with scheduling and communication, including late arrivals and lack of updates on service times.
Pricing Concerns
Customers expressed dissatisfaction with unexpected charges and perceived price increases, leading to concerns about transparency in pricing.
Mixed Experiences
While some customers reported excellent service and quick resolutions, others experienced significant delays and unresolved issues, indicating inconsistency in service quality.
JJ
Javier
today
5.0
Absolutely top-tier service from L.A. Hydro Jet! I got a whole home drain cleaning and couldn’t be happier. From the first phone call to the plumber who showed up, everything was smooth, professional, and stress-free. The team was friendly, on time, and really knew their stuff. The work was done fast, clean, and the pricing was super competitive. If you’re looking for pros who actually deliver, L.A. Hydro Jet is the one. Highly recommend! 🚀💧
SL
Silver Lozano
2 days ago
5.0
I had an excellent experience with this company from start to finish. Scheduling was easy, communication was clear, and the work was done professionally and efficiently. The technician showed up on time, explained everything thoroughly, and made sure the job was done right the first time.
I especially want to give a huge shoutout to Luz in customer service. She was incredibly friendly, patient, and helpful throughout the entire process. It’s rare to find customer service that actually makes you feel valued, but Luz absolutely did. She made everything smooth and stress-free.
Highly recommend this company if you’re looking for reliable plumbing and top-notch customer service. I wouldn’t hesitate to use them again!
CW
C W
2 days ago
1.0
Seems as though this company has made a giant shift since they changed the owners a while ago. Used to be very professional plumbers that were proud to do their job. Now their employees don’t care at all. I was just harassed by two employees blocking my parking lot with their giant truck and trailer because they felt entitled to it. They came out to their truck laughing and mocking me. Recording me and acting like teenagers. If these guys can’t even handle parking their truck and they lash out like children, imagine what they do inside of your home or business if you’re not paying attention. I have used this company for years and have watched their decline. The last couple of service calls I had were awful and now this interaction is going to prevent me from using them ever again. People used to be proud of their companies. Wearing a uniform meant representing the company and you would behave professionally. These guys are not afraid for their jobs or their reputation. It’s very clear in the way that they behave that they are most likely not going to be reprimanded and nobody cares. I called to speak to a supervisor who assured me they would be talking to these people, but didn’t ask me for any details of the truck or description, etc. which leads me to believe that they will just be protecting each other and doing nothing about this. I’m sure everyone is just laughing at this complaint and no one will be held accountable to their unprofessional and childish behavior. When you’re driving a full-size truck and a trailer you don’t park in a normal parking lot. Regular parking spaces are not made for a truck and trailer, and it prevents other people from entering and exiting and effectively cuts off other businesses. Obviously, obviously their drivers aren’t trained on how to park their trucks or they simply just do not care.
JL
jlani leiva
Jan 30, 2026
5.0
I was a little skeptical at first because of the mixed reviews, but LA Hydro Jet & Rooter Service ended up giving me a great experience. They provided a 4-hour ETA window, which I couldn’t sit around waiting for, but they offered a call when the technician was on the way and texted me when he was dispatched. I really appreciated that the text included a picture of the technician it made me feel much more comfortable.
I also called around and found that most plumbing companies wouldn’t give upfront pricing, but LA Hydro Jet & Rooter Service did. Professional, transparent, and reliable. I’d definitely recommend them.
AF
Alfredo Hernandez (FreddyIV)
Jan 30, 2026
5.0
Everyone at LA Hydro-Jet is great! The people who took my calls were all very nice and helpful, the plumber that cleared my clogged shower was quick and professional, and the cost wasn’t too bad either for getting here same day. Highly recommend, definitely calling them again if I ever have another clog.
L.A. Hydro-Jet specializes in commercial drain cleaning, including cable/snake cleaning, Hydro-jetting, and sewer drain repairs.
Where is L.A. Hydro-Jet located?
L.A. Hydro-Jet is located at 10639 Wixom St, Sun Valley, CA 91352, USA.
What are the operating hours of L.A. Hydro-Jet?
L.A. Hydro-Jet operates 24 hours a day, 7 days a week.
How can I contact L.A. Hydro-Jet?
You can contact L.A. Hydro-Jet by phone at +1 818-768-4225 or +1 800-750-4426, or by email at dispatch@lahydrojet.com.
What payment options are accepted by L.A. Hydro-Jet?
L.A. Hydro-Jet accepts American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
When was L.A. Hydro-Jet established?
L.A. Hydro-Jet was established in 1992.
Which categories does L.A. Hydro-Jet belong to?
L.A. Hydro-Jet is categorized under Sewer & Drain Cleaning, Emergency Plumbers, and Plumber services.
Are there any nearby automotive repair shops near L.A. Hydro-Jet?
Yes, there are several automotive repair shops nearby including Airway Auto Parts, Setco Auto Body, All Star Hybrids, and SMP Fabworks, which could be convenient for vehicle maintenance before or after your visit.
What nearby attractions can I visit around L.A. Hydro-Jet?
Nearby attractions include the Super Cosmos Museum for art lovers and Mier's Ice Cream Boutique, perfect for a sweet treat after your visit.
Are there any nearby food options close to L.A. Hydro-Jet?
Yes, you can visit Capital Churros for Mexican cuisine and snacks, or the Airport Ghost Kitchen restaurant, both located near L.A. Hydro-Jet for convenient dining options.
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