L.A. Hydro-Jet

3.6
151 reviews

About

Sewer & Drain CleaningEmergency PlumbersPlumber
Specializes in commercial drain cleaning. Providing cable/snake cleaning, Hydro-jetting and sewer drain repairs.

Location

L.A. Hydro-Jet
10639 Wixom St, Sun Valley, CA
91352, United States

Hours

Reviews

3.6
151 reviews
5 stars
95
4 stars
2
3 stars
3
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some technicians received praise for their professionalism and efficiency, while others were criticized for poor performance and unresolved issues.

Communication Issues

Customers frequently reported poor communication regarding appointment scheduling, delays, and lack of follow-up.

Pricing Concerns

Several customers expressed dissatisfaction with pricing transparency, citing unexpected charges and discrepancies between quoted and final prices.

Timeliness

Numerous reviews highlighted significant delays in service, with technicians arriving late or not at all, leading to frustration among customers.

Customer Service

Customer service experiences varied widely, with some praising responsiveness and helpfulness, while others reported rudeness and unprofessional behavior.
  • SA
    Sam Awad
    Dec 26, 2025
    1.0
    Used to be good honest service until now. Sewer cleanup scheduled between 12:00 and 2:00 p.m. on a Friday. Tech shows up at 5:00 p.m. claims he needs another person so he can take the rooter machine up the three steps outside my gate. This is a service that has been done by 1 person for the last 6-7 years without an issue using the same company. For whatever reason now they want another person to show up and charge an extra $200+ dollars. The person on the line told me that if I don't approve the extra $200+ The tech would move on to the next job and then if I have to call back again I'll be charged more fees because it would be weekend work. They are now running the perfect scam to charge up to $500 for something I have been charged about $150 to $200 consistently for the last 6-7 years. I have receipts to prove it.
  • JC
    Justin Colton
    Dec 24, 2025
    5.0
    Hector did an amazing job, there was a broken pipe with roots stuck within the pipe. He identified the broken pipe and removed all the debris and roots, thank again Hector. Ps happy birthday!!!
  • NB
    Nora Belcher
    Dec 15, 2025
    5.0
    Great company - professional trained technicians with timely response times.
  • EY
    Elena Yagovkina
    Dec 8, 2025
    5.0
    It was kind of emergency night call. Dashawn Williams was an absolute lifesaver! My kitchen sink decided to clog at the worst possible moment, right when I had to prep meals and pack lunchboxes for the whole family) Dashawn was professional and friendly, and got everything flowing again in no time. I truly appreciate his help and highly recommend him.
  • AC
    AJ Correa
    Nov 10, 2025
    1.0
    I have been a long-time customer of this plumbing company and have generally been satisfied with their work. In the past, they have consistently resolved issues efficiently and correctly on the first visit. Unfortunately, my most recent experience has been quite disappointing. I contacted the company to address what appeared to be a simple clog. Despite two separate service visits, the problem remains unresolved. This is not the level of service I have come to expect based on their previous performance. I am concerned about the noticeable decline in reliability and workmanship. I sincerely hope the company takes this feedback seriously and makes the necessary improvements to restore the high standards of service that customers have come to rely on.

Frequently Asked Questions About L.A. Hydro-Jet

What services does L.A. Hydro-Jet specialize in?

L.A. Hydro-Jet specializes in commercial drain cleaning, including cable/snake cleaning, Hydro-jetting, and sewer drain repairs.

Where is L.A. Hydro-Jet located?

L.A. Hydro-Jet is located at 10639 Wixom St, Sun Valley, CA 91352, USA.