Primo Plumbing & Heating provides plumbing repair, water heater repair, sewer line inspection, drain cleaning, and emergency plumbing services to the greater Long Beach, CA area.
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Location
Certified by Primo Plumbing & Heating • Apr 05, 2026
Certified by Primo Plumbing & Heating • Apr 05, 2026
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
4.9
343 reviews
5 stars
334
4 stars5
3 stars1
2 stars0
1 star3
KP
Kris Parrish
5 days ago
5.0
Very happy to have chosen Primo Plumbing. I had several plumbers come out for an estimate and by far was Primo Plumbing the best option. Not only were they super friendly from the time I made my first appointment to the time they left the job. Aaron was first class all the way. He came and did the estimate as well as was one of the two plumbers for the install. He couldn’t have been a genuinely nicer guy. Both Aaron and Charlie (also very friendly) went the extra mile to put back together my very complicated doors.
SC
Sydney Carton
6 days ago
5.0
We had a simple issue but they solved it quickly and professionally at a reasonable rate. They did high quality work, explained what they did and why they did it, and were courteous and friendly. This was exemplary service.
TS
Thomas SooHoo
Apr 1, 2026
5.0
Steven Payne was my guy this time. Jordan and his team sent out his "gas guy" Steven to help me instal an applianced. All went well in terms of the install and Steven left. Later I tried to install the drawer underneath the appliance and it would not fit. Jordan was great in the follow up and sent out Steven again to do the fix. We all thought the worse.. that we would have to "undo" some of the work that Steven did the day before but he did a great workaround that solved the problem. The service from Jordan and Steven was excellent. Sign of of good team... and good management. Thanks SP!
EE
Eric
Mar 24, 2026
5.0
Jordan and the rest of the Primo crew provided exceptional service! They are very relational, knowledgeable, investigative, and thorough in their work. They not only unclogged our bathroom drains for a reasonable price, but they took the time to assess and fix the deeper rooted cause to keep them from clogging again in the near future. Their team is well trained and gave us quality recommended preventative next steps to make sure our plumbing is in good working order. This company clearly operates with integrity and truly wants to serve their customers and the Long Beach community well. I highly recommend!
KH
Kristin Huie
Mar 20, 2026
5.0
This company goes above and beyond; A++! I called for the first time and spoke with Jordan on a Thursday afternoon and described a concern with my kitchen sink. He was so helpful over the phone and really reassured me he would be able to fix it- Friday morning not one but three super capable, friendly, professional, (also handsome) expert plumbers were at my door -Steve, Aaron, and Charlie. They were kind, kept their whole area clean, and fixed the problem so fast. Honestly I kind of hope I have a plumbing issue again so that I can use this company again. I’d recommend them so highly! Thank you, guys!
Frequently Asked Questions About Primo Plumbing & Heating
What should I do to prepare for my service?
To prepare for your service appointment with Primo Plumbing & Heating, please ensure clear access to the problem area. Remove any personal items or obstacles that might hinder our technicians' work. If possible, document the issue with photos or videos. Also, make a list of any questions or concerns you'd like to address during the visit. This preparation helps us serve you more efficiently.
Do you offer any guarantees/warranties for your work?
Yes, we stand behind our work at Primo Plumbing & Heating. We offer a comprehensive warranty on our services and parts. The specific terms may vary depending on the type of work performed. We'll provide you with detailed warranty information for your particular service upon completion of the job. Our goal is to ensure your complete satisfaction and peace of mind.
What products/services do you offer?
Primo Plumbing & Heating provides a wide range of plumbing and heating services for residential and commercial properties in the Greater Long Beach area. Our services include pipe repair and replacement, drain cleaning, water heater installation and maintenance, HVAC system servicing, leak detection, and emergency plumbing repairs. We also offer preventative maintenance plans to help keep your systems running smoothly year-round.
What areas do Primo Plumbing & Heating serve?
Primo Plumbing & Heating provides services in Signal Hill, Long Beach, Lakewood, Seal Beach, Huntington Beach, and neighboring communities within a 10-mile radius.
Does Primo Plumbing & Heating offer same-day plumbing service?
Yes, same-day plumbing services are available for most repairs including drain cleaning, water heater issues, and emergency plumbing in Long Beach, Lakewood, Signal Hill, Seal Beach, and Huntington Beach.
Is Primo Plumbing & Heating licensed and insured?
Yes, the company is fully licensed and insured in California, with certified and well-trained technicians providing safe and code-compliant services.
What kinds of water heaters does Primo Plumbing & Heating service?
They service and install both tank and tankless water heaters, covering gas and electric models from major brands like Bradford White, Noritz, and Rinnai.
Does Primo Plumbing & Heating provide emergency plumbing repairs?
Yes, emergency plumbing services are offered in Signal Hill, Long Beach, and Lakewood for urgent issues such as burst pipes, sewer backups, or lack of hot water.
What are the regular business hours for Primo Plumbing & Heating?
They operate Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays, with 24/7 emergency services also available.
What payment methods are accepted at Primo Plumbing & Heating?
They accept cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express, along with offering financing options.
Can Primo Plumbing & Heating inspect my sewer line without digging?
Yes, they use non-invasive sewer camera inspections to diagnose issues accurately without excavation.
What can customers expect after scheduling an appointment with Primo Plumbing & Heating?
Customers receive a confirmation text and a second notification with the technician's photo when they are on the way.
What nearby places can I visit before or after my appointment at Primo Plumbing & Heating in Signal Hill?
Nearby places include The Candy Closet (candy and building supplies), Whitehorse U.P.T. and Victory Zone (gyms for fitness), and Sarenity Floral & Event Designs which can offer event planning services.
Are there any fitness centers close to Primo Plumbing & Heating where I can work out before or after a visit?
Yes, Whitehorse U.P.T. and Victory Zone are nearby gyms that customers can use for their fitness needs around the time of their plumbing appointments.
Which nearby businesses can support related home or professional services around Primo Plumbing & Heating?
Nearby related services include Chavarrie Heating & Air Conditioning for HVAC needs, WECO Filters for water purification, and Property Maintenance and Renovation for home improvement projects.
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Certified April 05, 2026Yext Knowledge Graph
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