Many customers praised the installation teams for their professionalism, efficiency, and thoroughness, often noting that the work was completed quickly and cleanly.
Communication Issues
Several reviews highlighted significant problems with communication, including delays in responses, lack of follow-up, and miscommunication regarding project details.
Customer Service
While some customers reported positive experiences with customer service, others expressed frustration with unresponsiveness and poor handling of issues.
Project Delays
Numerous customers experienced delays in project timelines, with some waiting months longer than initially promised for installations and approvals.
Overall Satisfaction
Despite mixed reviews, many customers expressed satisfaction with the performance of their solar systems and the overall value provided by the company.
CP
Candace Pease
Oct 20, 2025
5.0
The job was done in a timely manner with 4 men being so kind and efficient. They worked hard and got the job done faster than I would have thought possible.
HB
Hannah Bennett
Sep 14, 2025
1.0
These people are the worst at communication. Multiple times, we have directed them to contact ME, not my husband, who is living out of state at the time. They said they were coming over on a Friday, at which my husband said no one would be home and they need to reschedule, also reminding them AGAIN to coordinate with me, and they didn’t read the message and/or care about what we said. They came over when no one was home, CUT UP MY TRELLIS AND CUT MY HONEYSUCKLE IN HALF, kicked up irrigation lines, broke some pest deterrent stakes, pulled the trellis from the wall, and left litter EVERYWHERE. They told us, many times, and IN PERSON when I originally was there to consult with them, that the trellis would not be an issue and they’d work around it. They MESSED UP. And no matter how often you tell them to contact the person who ACTUALLY LIVES HERE, they will do whatever they want. Horrible. They can’t be trusted. Utterly unprofessional.
RC
R Covi
Jun 21, 2025
5.0
I am updating my review due to the performance of the system which is far better than the Tesla unit we have in our main house - far far better - do not go with Tesla! In our main house we paid A LOT of money for a unit that supplies less than 70% of our needs even though we are low users and in our in law unit this unit is performing at 100% +++. We also had a technician come over to configure the system who was top notch. We did have some challenges along the way on communication but I can overlook those issues when the unit actually performs! I would recommend, performance is great!
JA
James Amick
Jun 14, 2025
5.0
Great experience! Adam was fantastic!!
DD
Don
May 9, 2022
5.0
Colin and his Crew are the Best. They are extremely professional and efficient at their job. Colin explained everything in detail, showed me all the solar panels and even sent me pictures of All the solar panels. I give Colin and his crew a 5 STAR RATING!!!
Frequently Asked Questions About Solar Savings Direct, Inc
What products and brands does Solar Savings Direct, Inc offer?
Solar Savings Direct, Inc offers solar panels, solar storage batteries, and solar energy inverters from brands like Enphase, Solar Edge, Hanwa Q-Cell, Silfab, Generac, Tesla, Unirac, and URE.
What are the operating hours of Solar Savings Direct, Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Solar Savings Direct, Inc located?
Solar Savings Direct, Inc is located at 3867 Dividend Dr, Suite A, Shingle Springs, CA 95682, USA.
Does Solar Savings Direct, Inc provide services in Spanish?
Yes, Spanish translation services are available at Solar Savings Direct, Inc.
What types of solar services does Solar Savings Direct, Inc provide?
They provide solar equipment sales and installation, including residential and commercial solar services, sales, and installation.
What payment options are accepted by Solar Savings Direct, Inc?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Solar Savings Direct, Inc accessible to customers with disabilities?
Yes, the location has wheelchair accessible entrances, seating, restrooms including unisex and wheelchair accessible restrooms.
What nearby contractors can customers consult before installing solar panels at Solar Savings Direct, Inc?
Nearby contractors include Sequoia Roofing and Construction, Nts Development Company, JTL Custom Builders, and Straight Line Roofing & Construction.
Are there nearby automotive services available when visiting Solar Savings Direct, Inc?
Yes, LRB, Inc., Ground Control Suspension, and Protek Restoration offer automotive repairs and services nearby.
What nearby places can customers visit before or after their appointment at Solar Savings Direct, Inc?
Customers might visit Freedom Church for community activities or American Plastic Lumber and Renaissance Granite for building supplies in the area.