Many customers praised the installation teams for being professional, efficient, and thorough, often completing jobs quickly and leaving work areas clean.
Communication Issues
Several reviews highlighted significant problems with communication, including delays in responses, lack of follow-up, and confusion regarding project management.
Customer Service
While some customers reported positive experiences with customer service, others expressed frustration with unresponsiveness and perceived unprofessionalism.
System Performance
Customers generally reported satisfaction with the performance of their solar systems, noting significant reductions in utility bills and effective energy production.
Project Delays
Multiple reviews mentioned delays in project timelines, particularly regarding permitting and installation, leading to frustration among customers.
MN
Mitch Nelsen
Dec 9, 2025
5.0
I love my system from SSD! The process was very expedient, only taking a few months, and my Tesla system works wonderfully! The salesman had me get 20% more solar than I needed, and that was the right move, as I leave the AC on more nowadays, and I do use that extra power. Thank you!!!
CP
Candace Pease
Oct 20, 2025
5.0
The job was done in a timely manner with 4 men being so kind and efficient. They worked hard and got the job done faster than I would have thought possible.
HB
Hannah Bennett
Sep 14, 2025
1.0
These people are the worst at communication. Multiple times, we have directed them to contact ME, not my husband, who is living out of state at the time. They said they were coming over on a Friday, at which my husband said no one would be home and they need to reschedule, also reminding them AGAIN to coordinate with me, and they didn’t read the message and/or care about what we said. They came over when no one was home, CUT UP MY TRELLIS AND CUT MY HONEYSUCKLE IN HALF, kicked up irrigation lines, broke some pest deterrent stakes, pulled the trellis from the wall, and left litter EVERYWHERE. They told us, many times, and IN PERSON when I originally was there to consult with them, that the trellis would not be an issue and they’d work around it. They MESSED UP. And no matter how often you tell them to contact the person who ACTUALLY LIVES HERE, they will do whatever they want. Horrible. They can’t be trusted. Utterly unprofessional.
NC
Nick Canata
Feb 13, 2024
5.0
The Installers where very helpful and neat and informative.
Frequently Asked Questions About Solar Savings Direct, Inc
What products and brands does Solar Savings Direct, Inc offer?
Solar Savings Direct, Inc offers solar panels, solar storage batteries, and solar energy inverters from brands like Enphase, Solar Edge, Hanwa Q-Cell, Silfab, Generac, Tesla, Unirac, and URE.
What are the operating hours of Solar Savings Direct, Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Solar Savings Direct, Inc located?
Solar Savings Direct, Inc is located at 3867 Dividend Dr, Suite A, Shingle Springs, CA 95682, USA.
Does Solar Savings Direct, Inc provide services in Spanish?
Yes, Spanish translation services are available at Solar Savings Direct, Inc.
What types of solar services does Solar Savings Direct, Inc provide?
They provide solar equipment sales and installation, including residential and commercial solar services, sales, and installation.
What payment options are accepted by Solar Savings Direct, Inc?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Solar Savings Direct, Inc accessible to customers with disabilities?
Yes, the location has wheelchair accessible entrances, seating, restrooms including unisex and wheelchair accessible restrooms.
What nearby contractors can customers consult before installing solar panels at Solar Savings Direct, Inc?
Nearby contractors include Sequoia Roofing and Construction, Nts Development Company, JTL Custom Builders, and Straight Line Roofing & Construction.
Are there nearby automotive services available when visiting Solar Savings Direct, Inc?
Yes, LRB, Inc., Ground Control Suspension, and Protek Restoration offer automotive repairs and services nearby.
What nearby places can customers visit before or after their appointment at Solar Savings Direct, Inc?
Customers might visit Freedom Church for community activities or American Plastic Lumber and Renaissance Granite for building supplies in the area.