Business Details
About
Air Conditioning ContractorHeating ContractorHVAC Contractor
Need new Air Conditioning or Heating for your home? Please call for a Free Estimate - great financing available. Kilowatt is a full-service HVAC repair, maintenance and installation company serving our neighbors in the San Fernando Valley since 1990. We put our hearts into providing the highest quality work and best value to our customers and are 100% insured, NATE-Certified, EPA Certified, and an approved contractor for all Federal, Local and Utility Company Rebates! Give us a call today to schedule satisfaction guaranteed service ...we are on our way!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Kilowatt Heating, Air Conditioning and Electrical
4925 Sepulveda Boulevard, Sherman Oaks, CA
91403, United States
Hours
Reviews
4.9
456 reviews
5 stars
447
4 stars3
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous behavior and thorough explanations.
Timeliness
Kilowatt is frequently noted for their punctuality, with many reviews mentioning that technicians arrive on time and complete work efficiently.
Customer Service
The company received high marks for excellent customer service, with many customers appreciating the friendly and helpful nature of both office staff and technicians.
Quality of Work
Reviews indicate a strong satisfaction with the quality of work performed, including installations and repairs, with many customers expressing confidence in the company's expertise.
Trustworthiness
Kilowatt is recognized for their honesty and transparency, with customers feeling reassured by the lack of pressure to upsell services or products.
- DSDesi Szonntagh1 day ago4.0Checked out heater not working. Chevked dome contact points & got it hoing
- JRJohn Robles2 days ago5.0We have been using Aladdin plumbing and heating for years, and they have now become kilowatt Heating and Air conditioning. Every fall and spring they inspect our heater and air conditioner and the representatives that come out are very polite and clean. They give us the rundown on any needed work, but there is usually nothing needed except filter change. Our equipment is bike carrier and is of high quality. We appreciate the service we receive from Aladdin/Kilowatt. We pay for a service contract each year and it is well worth it.
- SKSteven Kammerer3 days ago5.0Technician was knowledgeable and arrived,on time.
- MSMichael ShenNov 15, 20255.0We used Aladdin for years until we needed their services again and discovered that they were acquired by Kilowatt. When we were given the phone number to call to have one of our packaged HVAC units on the roof serviced (and eventually replaced), I recognized the number from the sign on the brown and green building at the exit of the 101N Fwy at Sepulveda. I've lived in LA for over 19 years and have always thought that building was a money laundering front. I'm so glad I was mistaken and will be using these guys from now on for my HVAC needs. I heard from neighbors and friends that they are more expensive than other companies. However, when I'm dealing with critical infrastructure regarding my home, I opt to not be too stingy with every dollar. Pricier doesn't mean better, but when you're backed with nearly 450 reviews at a 4.9 rating on Google, I would say that adds credibility. Tommy, the initial sales/tech rep came out promptly when we were noticing our 3.5 ton Rheem packaged unit wasn't blowing cold air out of our vents. He spent the time to investigate the problem, provide options, and had us in touch with Trevor in the management office to handle all of our concerns, questions, idiosyncracies, and pet peeves. We discussed matters with a family friend who does commercial and some residential construction and repair to weigh our options. In the end, after honest and frank discussions with Trevor that didn't involve any upselling or false assurances, we settled on replacing the unit with an equivalent 3.5 ton entry unit American Standard that was still 14 seer, but it used the newer freon standard and had a heat pump, steering us away from natural gas. With three kids, a 5 year-old premium shingled roof, and new solar panels installed, we wanted to make sure removal and installation was seamless, damage free, clutter free, and debris free. Armando, the project manager for the day during our unit swap, insured that everything was done expertly. From first sales call to final installation, everything took about a week. I was even able to leave the home to tend to errands as the workers are all employees of Kilowatt and have been working there for years, sometimes decades. I'm not a huge fan of subcontractors and prefer vertical contractors for this very reason. Cameras in and out of my home also verified that everything was done above board. I'm happy to say that after our first test of a lot of rain and wind with the atmospheric river that has blown through this weekend, there has been absolutely zero leaks. Not even a drop. Everything is running smoothly--both cooling and heating. The office was even able and willing to promptly address any questions I had regarding federal and state tax credits or utility rebates. I highly recommend Kilowatt. Not every project will be problem free, but so far mine has been smooth sailing. And with the professionalism I have encountered thus far, I have no doubts that any future concerns will be dealt with in earnest, thoroughly, and to our satisfaction.
- FGFred GaskinNov 11, 20255.0Professional expertise of crew including Vernon, Hector, and Hector’s partner. I think his name is Peter. Office staff is also very cordial, knowledgeable and accommodating.
Frequently Asked Questions About Kilowatt Heating, Air Conditioning and Electrical
Are government rebates available?
Yes! The government wants to encourage homeowners to go green and there are millions of dollars available to homeowners who install energy efficient equipment. Kilowatt is an approved contractor and we track all rebates given by LADWP, South Coast Air Quality Management, SoCal Gas and any other government entities or utility company giving homeowners incentives. We'll help you get every penny available to you. Including manufacturer rebates!
My air conditioner stopped working. What should I do?
First, check the circuit breaker. Flip it off and then on again. Second, check the filter. If it's dirty it is restricting airflow. Third, check with your neighbor to see if they are having the same problem. If they are you may be experiencing a brownout. Call us if you need us, we are here to help! 818-780-0701
How often should my HVAC system be serviced?
Most HVAC professionals recommend having your heating and cooling systems serviced at least once a year. The best practice is to service the air conditioning system in the spring and the heating system in the fall to ensure each is in optimal condition for its heavy usage season.
What services does Kilowatt Heating, Air Conditioning and Electrical offer?
Kilowatt provides full HVAC repair, maintenance, and installation services for heating and air conditioning systems.
Are appointments required to get service from Kilowatt?
Yes, Kilowatt requires appointments for their HVAC services.
What are the business hours for Kilowatt Heating, Air Conditioning and Electrical?
Kilowatt operates 24 hours a day, 7 days a week.
Does Kilowatt offer financing options for HVAC installations?
Yes, Kilowatt offers great financing options for new heating and air conditioning systems.
Is Kilowatt Heating, Air Conditioning and Electrical certified and insured?
Yes, Kilowatt is 100% insured and certified by NATE, EPA, Mainstream Engineering, IHACI, The Gas Company, and LADWP.
How can I request a free estimate from Kilowatt?
You can call Kilowatt at 818-780-0701 to get a free estimate for HVAC services.
Are government rebates available if I install an energy-efficient system?
Yes, Kilowatt is an approved contractor for government and utility rebates from LADWP, South Coast Air Quality Management, SoCal Gas, and others, and will help you obtain all available incentives.
What should I do if my air conditioner stops working?
Check the circuit breaker, inspect the air filter for cleanliness, and check if neighbors have the same problem indicating a brownout. If needed, call Kilowatt for assistance at 818-780-0701.
What nearby dining options can I visit before or after my Kilowatt service appointment?
Near Kilowatt at 4925 Sepulveda Boulevard, you can visit Louise's Trattoria for pizza or The Hungry Finch for cafe-style food and bagels.
Are there any nearby healthcare providers around Kilowatt for additional customer support needs?
Yes, nearby healthcare providers include Alleviation Healthcare Services (home healthcare and pharmacy), Mylatherapist.com (mental health), and Mehta Family Healthcare (chiropractor and acupuncture).
How can nearby legal or professional services assist customers visiting Kilowatt?
Nearby services like Aizman Law Firm and Alana Tax Group can assist with legal and tax needs, which may be helpful for property or business-related HVAC matters.