Hello friends, this is Ernie Ongaro. Along with my brother Paul and cousins Dean and Mitch we own and operate Ongaro & Sons plumbing heating cooling and electrical. We’re a family business opened in 1932 by our grandfather. It’s always been a big part of our lives. Just like our parents before us, we grew up around the shop, getting our hands dirty learning the value of hard work and giving our customers the very best. Whether you need maintenance, a repair, or want to update your system, remember Ongaro & sons, we’re always here for you.
Technicians are consistently described as courteous, knowledgeable, and professional, providing thorough explanations of their work.
Customer Service
Many customers appreciate the responsive and friendly customer service, although there are some complaints about follow-up and billing issues.
Quality of Work
Overall, the quality of work is praised, with many customers expressing satisfaction with the repairs and installations performed.
Pricing Concerns
Several reviews mention high prices and perceived gouging, with some customers feeling pressured into unnecessary services.
Timeliness
Most reviews highlight the punctuality of technicians and the company's ability to provide timely service.
NH
NICOLE HALSTEAD
Jul 23, 2021
5.0
Needed diagnostic on tankless water heater, Doug was very knowledgeable and professional and gave us exactly what we needed to know.
SR
Sean Reiter
May 17, 2021
5.0
Great service by Justin and trainee (Mike?). Fast, clean and friendly. You simply can't ask for more in plumbing service. Well done!!
KK
Kimberly King
May 13, 2021
5.0
Brian is awesome, so was his team member. Professional, got down to business, nice. Fixed my back flow issue with ease. Can't say enough positive things about them. Def recommend them.
SC
Steven Carroll
Sep 25, 2019
5.0
Competent and incredibly nice. Provided updates on the arrival time and was able to resolve the issue quickly. Great experience.
Ongaro & Sons offers plumbing, heating, cooling, and electrical services including maintenance, repairs, and system updates.
Where is Ongaro & Sons located?
Ongaro & Sons is located at 2995 Dutton Avenue, Santa Rosa, CA 95407, United States.
What are the operating hours of Ongaro & Sons?
Ongaro & Sons is open Monday to Friday from 7:30 AM to 5:00 PM, Saturdays from 7:30 AM to 1:00 PM, and closed on Sundays.
How can I contact Ongaro & Sons?
You can contact Ongaro & Sons by phone at +1 707-579-3511 or visit their Facebook page at https://www.facebook.com/111232652274973.
How long has Ongaro & Sons been in business?
Ongaro & Sons has been serving Marin and Sonoma Counties since 1932 as a family-owned business.
Is Ongaro & Sons a family-owned business?
Yes, Ongaro & Sons is a family business started by their grandfather in 1932 and currently operated by Ernie Ongaro, his brother Paul, and cousins Dean and Mitch.
What nearby businesses can I visit along with Ongaro & Sons?
Near Ongaro & Sons, you can visit Zerorez for carpet cleaning, ThunderStruck Motors for automotive needs, and Custom Wood Finishing for furniture and countertop services.
Are there nearby businesses that provide complementary home services?
Yes, nearby are Maple Service Plumbing & Heating and Westcoast Solar Energy, which offer plumbing, HVAC services, and solar installation that complement Ongaro & Sons' services.
What nearby businesses might be useful if I am visiting Ongaro & Sons and need family entertainment?
Kids Party Central is nearby and offers arts and entertainment for children, a good option to consider when visiting Ongaro & Sons with family.
Can I find automotive services near Ongaro & Sons?
Yes, nearby automotive services include ThunderStruck Motors for parts and cars, Van Land for customization and repair, and McCoy's German Auto for automotive repairs.