About
HVAC ContractorPlumberAir Conditioning ContractorHeating Contractor
Moore Home Services offers the highest quality energy-efficient heating and air conditioning systems in the industry, as well as an unmatched customer service. We partner with you to design a system that will offer cost-effective solutions to improve the comfort of your home or business while saving you time, energy and money. As a local, family-owned company backed by more than 100 years of HVAC leadership experience, we service ALL makes and models, and offer a 12-month satisfaction guarantee with a lifetime guarantee on workmanship. As always, our promise to you is that all of our services are 100% right... or 100% free!
Location
Hours
Reviews
4.7
1,540 reviews
5 stars
1,370
4 stars
61
3 stars21
2 stars13
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and maintaining a high standard of service.
Customer Experience
Many customers appreciate the friendly and respectful demeanor of the staff, with several mentioning positive interactions and a willingness to answer questions.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that they were oversold or charged excessively for services, leading to a loss of trust.
Scheduling Issues
A few reviews noted difficulties in reaching the company for scheduling services, despite having maintenance contracts.
Overall Satisfaction
While many customers report positive experiences and recommend the service, there are notable instances of dissatisfaction that impact overall trust in the company.
- THTerry Holcomb4 days ago5.0During a routine furnace checkup Alvaro found an issue with the furnace. He diagnosed the problem and ultimately resolved it and the furnace was back up and runnng perfectly. It would have been easy for him to just give up, order parts and schedule another appointment, but he didn't, he just fixed it. Thank you Alvaro
- KDKristy Dell6 days ago5.0Storm from Moore Heating Cooling and Plumbing came to do a maintenance on our heater, and he was so helpful, kind and efficient. He sat down with us and explained our heating system and showed up pictures of our whole unit. He was patient, thorough, and so friendly. The best part was he asked if there was anything else we needed. He said he ends all visits with a good deed and wanted to know if there was anything we needed moved or anything else he could help with! He genuinely wanted to help and it was such a welcomed kindness. I couldn't recommend Moore Home Heating Cooling and Plumbing enough!
- BBbabasaurusNov 17, 20255.0I had Moore service my tankless gas water heater. The house is in Sea Ranch, a remote location, but thankfully Moore covers that area. My technician Angel was extremely polite and professional. During his visit he also inspected the plumbing throughout the house to check for any problems. He was thorough and patiently answered all my questions.
- CSCarol StienkeNov 15, 20255.0The technicians that came were very nice , personable, knowledgeable, and thorough. Much to my dismay. The repair was costly for me but doable. It's the actual "what is really needed " that was painfully costly. Now unfortunately I will need to seek other opinions and research options. Moore has a great rating and respect in the business. But I must be sure of my options. When part arrives, They will repair the the furnace for now and then we can see what the future holds.
- WKWillene KanaskyNov 10, 20255.0I trust Moore Services to do a GREAT job, and they always have, regardless of the specific situation. Their agents are honest, trustworthy, diligent, and friendly. I have been a member now for a number of years, & I appreciate the discounts members receive for services. Thank you!
Frequently Asked Questions About Moore Home Services
What services does Moore Home Services provide?
Moore Home Services offers energy-efficient heating and air conditioning systems, servicing all makes and models, along with plumbing and HVAC contractor services.
What are the business hours for Moore Home Services?
Moore Home Services is open Monday through Friday from 8:00 AM to 7:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Where is Moore Home Services located?
Moore Home Services is located at 3321 Industrial Dr, Santa Rosa, CA 95403, USA.
Does Moore Home Services offer any guarantees on their work?
Yes, they offer a 12-month satisfaction guarantee and a lifetime guarantee on workmanship. Their promise is that all services are 100% right or 100% free.
Is Moore Home Services a local company with experience?
Yes, it is a local, family-owned company backed by more than 100 years of HVAC leadership experience since its establishment in 2009.
What should customers know about visiting Moore Home Services near other local businesses?
Moore Home Services is near various useful businesses such as US Air Conditioning for building supplies, UPS Customer Center for shipping needs, and Rassasy Cakes for bakery treats, making it convenient to combine errands.
Are there food options near Moore Home Services for customers waiting or visiting?
Yes, nearby you can find Rassasy Cakes, a bakery and cupcake shop, as well as Sunshine Grazing, a restaurant and cheese shop for a variety of dining options.
What transportation or shipping services are available near Moore Home Services?
Customers can access multiple UPS Customer Centers and shipping centers nearby, which can be convenient for shipping or receiving packages during visits to Moore Home Services.
Does Moore Home Services provide plumbing services as well?
Yes, in addition to HVAC services, Moore Home Services also offers plumbing services to their customers.
How can clients contact Moore Home Services?
Clients can call Moore Home Services at +1 707-433-2250 for inquiries or appointments.