Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Santa Fe Springs to get help with all of your equipment rental needs today!
One of the worst locations I had to deal with! Horrible associates! Their manager Edgar suspended my account on purpose! I won’t recommend using that location.
RH
Roxanne Harper
Jun 28, 2021
1.0
HORRIBLE customer service with the Sunbelt Company located in Santa Fe Springs. I was driving on the freeway and an item came off a truck of theirs and hit my windshield! I and my daughter seen it come off of the truck. The driver then slowed down and I thought he was getting off the freeway because of the incident. He did not. I took photos of the truck, called 911, reported it, and then called the company to report it. I spoke with a dispatcher, Sebastian, and he apologized and asked for the photos. I sent them to his phone and then I asked what they were going to do and he texted me that it was sent to the insurance claim. I then was told to call a safety manager, John Ales, and he would talk to me about the insurance claim. Well, he said they did an investigation and there was nothing on the truck that HE knew of. He said the driver told him he had nothing on there which if a driver confesses to having left something on their truck it goes on their driver report. NO driver wants that so why would he confess! John is choosing to believe his driver because he doesn't want to start an insurance claim for a $180 windshield.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is needed at reservation. Credit customers may have a deposit secured on their account until equipment is returned.
Can I extend my equipment rental period at Sunbelt Rentals?
Yes, contact the rental branch to extend your rental. Additional charges will be applied based on the extended time as specified in the rental contract.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If returning elsewhere, contact the original store for guidance and assistance.
What are the delivery options for equipment at Sunbelt Rentals?
Sunbelt Rentals offers delivery for a reasonable fee based on equipment type, location, and distance. Delivery and pickup dates can be specified during reservation.
What should I do if the tool I rented breaks during use?
Report the problem via the Equipment Detail page in your reservation or contact the rental branch. Rental Protection Plans are available for damage coverage.
Where is Sunbelt Rentals located and what are its hours of operation?
Sunbelt Rentals is located at 12624 Rosecrans Avenue, Santa Fe Springs, CA 90670. It is open Monday to Friday from 7:00 AM to 5:00 PM and closed on weekends.
How can nearby public transit help me reach Sunbelt Rentals?
You can use the nearby Metro 460 Bus Stop to conveniently access Sunbelt Rentals, making it easier to reach the location without a car.
Are there nearby places to refuel or grab coffee near Sunbelt Rentals?
Yes, ampm and 7-Eleven convenience stores near Sunbelt Rentals offer gas and coffee, perfect for fueling up before or after your visit.
What dining options are available near Sunbelt Rentals?
Nearby fast food spots like El Pollo Loco offer quick meals, convenient if you want to grab a bite before or after renting equipment.
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