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Ray's Service Inc

5.0
(350 reviews)

Business Details

27811 Avenue Hopkins, Santa Clarita, CA
91355, United States
(818) 248-1888
http://raysserviceinc.com

About

HVAC Contractor
Our mission: To provide quality workmanship that builds bonds and trust with each individual so that together we create a world filled with comfort. Rays Service has been around the block for a while, dating back in the 60’s it was owned by the actual Ray himself. When Bill came home from Vietnam he worked for Rays and purchased a part of the company starting Ray’s Service, Inc. in 1988. Chris, his stepson, came on board in 2005 wanting to apply his incredibly mechanical mind to an in-demand trade. His plans to purchase the business were cut short by Bills unfortunate diagnoses with cancer. Chris had proved to Bill that he was capable and willing to keep the company running and was willed Ray’s Service, Inc. Chris has taken the knowledge that he learned from his stepfather and mentor and continued the integrity of the business over the past 16 years. He continues to learn and change to better accommodate his customers and employees. We have upgraded from Bill’s “computer” aka calculator, to a fully functioning digital dispatching system. Bill knew that Chris would take what he started and run with it. With the birth of their third child Chris asked his wife to jump on board, completing the whole family aspect of the company. Whitney had worked for Bill during the years doing filing, scheduling, and light bookkeeping. It was the missing piece to the puzzle and things just started moving up from that point on. We continue to service our hometown of La Crescenta, where Chris & Whitney both graduated from Crescenta Valley High School and have expanded our reach to the greater Los Angeles area including our new home of the Santa Clarita Valley. Our focus is on maintaining and installing residential and commercial equipment. Chris learned under Bill, he understands how the equipment was built, he knows what manufactures have had long running success and where some have fallen. He is mechanical and has trained his technicians in the same way to be comfortable working on all equipment. We are enormously proud of our customer base and the many people we have connected with over the years. One of our great customers came into an issue of her unit being ripped open and parts stolen out of it. Chris custom built a cage for her unit to deter this from happening again. Running a company that is focused on maintenance and honesty is what we hope our customers will think of when they hear our name, Rays Service Inc.

Location

Ray's Service Inc
27811 Avenue Hopkins, Santa Clarita, CA
91355, United States

Hours

Reviews

5.0
350 reviews
5 stars
338
4 stars
10
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently praised for their professionalism, friendliness, and thoroughness in service.

Expertise

Customers appreciate the technicians' knowledge and ability to explain issues and solutions clearly.

Reliability

The company is noted for its prompt response times and effective problem-solving, often resolving issues on the same day.

Value

Many reviews highlight the affordability and fair pricing of services, with positive feedback on membership benefits.
  • CK
    Chris Kitamura
    4 days ago
    5.0
    I feel like Ray’s takes great care of us in maintenance. Good subscription service for it. Emmanuel was our recent technician and was quick and thorough, plus right on time! Highly recommend this company.
  • SF
    Shawn Foley
    5 days ago
    5.0
    Fantastic service and great value! The technician Daryl arrived quickly to diagnose the issue. Our unit was running smoothly again in only a couple hours. Daryl thoroughly explained what the problem was and proposed a reasonable price for the work. I am used to other companies who fabricate expensive and unnecessary repairs. But the honesty we got from Ray's was a breath of fresh air! I highly recommend their services.
  • RL
    Ramona Laird
    Feb 19, 2026
    5.0
    We had Emmanuel take care of our maintenance today. He was very thorough and made sure our system was looking good! I am so glad we have the Sunshine Comfort Club membership! Never have to worry about our heating/air conditioning, they make sure it's always working!
  • JS
    Jason Scarabin
    Feb 19, 2026
    1.0
    Listed as reputable company in the area so brand new customer to them. They had no problem giving an EIGHT hour window of time (10a-6p) when they might stop by yet charge $25 if you have to cancel day of appointment. I balked at the charge as theft with Brooke then Chris called back later to "explain" the theft. Their time is important but the customer's isn't.
  • CC
    CKLPas
    Feb 12, 2026
    5.0
    We have been using Rays since we bought our house, they were recommended by a couple friends in the area. All of the technicians and people who work there are professional and helpful. Jacob has been our most recent technician and he really provided a lot of useful information regarding filtration technology, air scrubbers, and the like. They are thorough in their work and followup. We really appreciate this wonderful local family-owned company.

Frequently Asked Questions About Ray's Service Inc

How much does a new system cost?

This price can vary for multiple reasons. Tonnage and seer rating can have a large impact on how much a new system costs. Having to replace ducts is additional too. I would say most residential HVAC replacements start at around $8,000 and go up from there.

What services does Ray's Service Inc provide?

Ray's Service Inc focuses on maintaining and installing residential and commercial HVAC equipment with quality workmanship and integrity.

Brand Certified Facts from Ray's Service Inc

Ray's Service Inc partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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