Ray's Service Inc

5.0
309 reviews

About

HVAC Contractor
Our mission: To provide quality workmanship that builds bonds and trust with each individual so that together we create a world filled with comfort. Rays Service has been around the block for a while, dating back in the 60’s it was owned by the actual Ray himself. When Bill came home from Vietnam he worked for Rays and purchased a part of the company starting Ray’s Service, Inc. in 1988. Chris, his stepson, came on board in 2005 wanting to apply his incredibly mechanical mind to an in-demand trade. His plans to purchase the business were cut short by Bills unfortunate diagnoses with cancer. Chris had proved to Bill that he was capable and willing to keep the company running and was willed Ray’s Service, Inc. Chris has taken the knowledge that he learned from his stepfather and mentor and continued the integrity of the business over the past 16 years. He continues to learn and change to better accommodate his customers and employees. We have upgraded from Bill’s “computer” aka calculator, to a fully functioning digital dispatching system. Bill knew that Chris would take what he started and run with it. With the birth of their third child Chris asked his wife to jump on board, completing the whole family aspect of the company. Whitney had worked for Bill during the years doing filing, scheduling, and light bookkeeping. It was the missing piece to the puzzle and things just started moving up from that point on. We continue to service our hometown of La Crescenta, where Chris & Whitney both graduated from Crescenta Valley High School and have expanded our reach to the greater Los Angeles area including our new home of the Santa Clarita Valley. Our focus is on maintaining and installing residential and commercial equipment. Chris learned under Bill, he understands how the equipment was built, he knows what manufactures have had long running success and where some have fallen. He is mechanical and has trained his technicians in the same way to be comfortable working on all equipment. We are enormously proud of our customer base and the many people we have connected with over the years. One of our great customers came into an issue of her unit being ripped open and parts stolen out of it. Chris custom built a cage for her unit to deter this from happening again. Running a company that is focused on maintenance and honesty is what we hope our customers will think of when they hear our name, Rays Service Inc.

Location

Ray's Service Inc
27811 Avenue Hopkins, Santa Clarita, CA
91355, United States

Hours

Reviews

5.0
309 reviews
5 stars
298
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What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, thoroughness, and excellent communication throughout service visits.

Customer Service

Customers praised the friendly and helpful nature of the staff, both in the office and on-site, contributing to a positive overall experience.

Efficiency

The business is noted for its prompt service and efficient problem-solving, often resolving issues on the same day.

Knowledgeable Technicians

Technicians were frequently described as knowledgeable, providing clear explanations and recommendations without pressure to upsell.

Reliability

Customers expressed high satisfaction with the reliability of the service, often returning for regular maintenance and repairs.
  • RH
    Ryan Hutchins
    6 days ago
    5.0
    Chris and his crew have always showed up quickly when I call and his team is always very accommodating and nice to deal with. I appreciate them explaining details to me as well. Would highly recommend.
  • LL
    luke leonard
    6 days ago
    5.0
    Hands down just the nicest person I’ve met in any industry. Emmanuel is an absolute ace and does his job professionally and in a timely manner. I just can’t say enough good things about the guy! Rays is extremely fortunate to have such a talented and kind young man on their team. 100/100
  • SN
    S N
    Nov 11, 2025
    5.0
    Great service all around!! Always honest and upfront about all work done and costs oncluded. Love Emmanuel & Aaron! Will continue to get our HVAC serviced by Rays!
  • BP
    Brenda Pieroni
    Nov 10, 2025
    5.0
    Great service- once again!!!!!! Thank you! Jacob did a great job. I would have him come back. He had some suggestions for surge protectors which seems like good idea.
  • ML
    Matt Leary
    Nov 6, 2025
    5.0
    HVAC technician, Jacob, was dispatched to our home on 11-06-2025 to perform routine service on our HVAC system. Brook, in the Ray's Service office, helped me make my appointment. Both Brook and Jacob provided excellent customer service. They are polite, personable, honest, and timely. We are members of Ray's Service Sunshine Comfort Club which has proven to be a very good value for our money over the past couple of years. We appreciate that the owners of this company, who installed our HVAC system in 2018, have done an exemplary job for us from the get go. All of their office employees and service technicians have consistently provided honest, dependable, professional, affordable HVAC service.

Frequently Asked Questions About Ray's Service Inc

How much does a new system cost?

This price can vary for multiple reasons. Tonnage and seer rating can have a large impact on how much a new system costs. Having to replace ducts is additional too. I would say most residential HVAC replacements start at around $8,000 and go up from there.

What services does Ray's Service Inc provide?

Ray's Service Inc focuses on maintaining and installing residential and commercial HVAC equipment with quality workmanship and integrity.