Plumbing Care Inc

4.9
1905 reviews

About

Plumber
We are a full-service plumbing company specializing in water heaters, tankless water heater installation repair and service. We specialize in commercial heating units. We are Navien, Noritz & Rinnai Certified. We are also backflow certified. We have an elite team of experienced and highly trained professionals whether you are looking for an in-home consultation or a phone consult. We also have a team dedicated to commercial service plumbing needs. Asked us about your hot water options today for your commercial building!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Plumbing Care Inc
2415 San Ramon Valley Blvd #4365, San Ramon, CA
94583, United States

Hours

Reviews

4.9
1,905 reviews
5 stars
1,797
4 stars
70
3 stars
6
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their thoroughness and ability to explain issues clearly.

Pricing Transparency

Several reviews noted concerns about pricing discrepancies and lack of transparency in quotes, with some customers feeling they were charged differently for similar services.

Response Time

Many customers appreciated the prompt response times, especially for emergency situations, indicating a reliable service.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the service and a willingness to recommend the company.
  • LB
    Louise Rosen Byer
    3 days ago
    5.0
    I have used this company many times in the past for various plumbing repairs and updates. All service is excellent. This time I used Mitko and he was patient and knowledgeable. Answered many questions and advised me on future needs. Fair and honest help was very much appreciated.
  • VS
    Victoria Sinyak
    Dec 31, 2025
    5.0
    The plumbers arrived very quickly — about 1.5 hours after I made the appointment on December 31st. They explained the issue clearly and told me the price upfront, with no pressure or manipulation. Everything was handled very professionally, and the price was very reasonable compared to other companies. Thank you so much to Carlos for the excellent service!
  • DS
    Daniel Shugrue
    Dec 31, 2025
    5.0
    Our water heater died between Christmas and New Years. I was worried we wouldn't be able to get anyone out to replace it, but Plumbing Care came through big time. I appreciated their communication and transparency throughout the whole process. Andre walked me through the work to be done and answered a few questions I had. He got the new water heater installed in no time. He also gave me some maintenance tips to keep it running for a long time. I would highly recommend them.
  • TO
    Tim O'Connell
    Dec 30, 2025
    5.0
    Outstanding trustworthy service. I was expecting to have to make repairs but i was pleasantly surprised. I was told my value was fine and did not need to be replaced. I can’t say enough how happy I am with Dimitry’s help. This is the second time i have used Plumbing Care in the last few weeks. Alvictor replaced my water heater and he did an outstanding job. I highly recommend them for your plumbing needs.
  • NM
    nikhila mohan
    Dec 19, 2025
    2.0
    Dimitry charged me ~350 more than my neighbor for the same water softener system and identical work done 3 months earlier. I cross verified this with multiple people. For the amount others paid, he included installation of both the water softener and the RO system. In my case, he charged the same amount for just the water softener installation and asked for an additional $350 to install the RO system Their pricing lacks transparency—there’s no clear breakdown between unit cost and labor—and they appear to charge different customers different amounts. I had asked for the breakdown multiple times but did not receive a response. Because of this, I would not use their services again.

Frequently Asked Questions About Plumbing Care Inc

What services does Plumbing Care Inc specialize in?

Plumbing Care Inc specializes in water heaters, tankless water heater installation, repair and service, as well as commercial heating units. They are certified by Navien, Noritz, and Rinnai, and also backflow certified.

What types of water heating brands does Plumbing Care Inc work with?

They work with various brands including American Standard, Ao Smith, Bradford White, Kenmoore, Lochnivar, Navien, Noritz, Puronics, Reliance, Rheem, Rinnai, Ruud, State, Takagi, and Whirlpool.