We are a full-service plumbing company specializing in water heaters, tankless water heater installation repair and service. We specialize in commercial heating units. We are Navien, Noritz & Rinnai Certified. We are also backflow certified. We have an elite team of experienced and highly trained professionals whether you are looking for an in-home consultation or a phone consult. We also have a team dedicated to commercial service plumbing needs. Asked us about your hot water options today for your commercial building!
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their thoroughness and ability to explain issues clearly.
Pricing Transparency
Several reviews noted concerns about pricing discrepancies and lack of transparency in quotes, with some customers feeling they were charged differently for similar services.
Response Time
Many customers appreciated the prompt response times, especially for emergency situations, indicating a reliable service.
Customer Experience
Overall, customers reported positive experiences, with many expressing satisfaction with the service and a willingness to recommend the company.
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Louise Rosen Byer
3 days ago
5.0
I have used this company many times in the past for various plumbing repairs and updates. All service is excellent. This time I used Mitko and he was patient and knowledgeable. Answered many questions and advised me on future needs. Fair and honest help was very much appreciated.
VS
Victoria Sinyak
Dec 31, 2025
5.0
The plumbers arrived very quickly — about 1.5 hours after I made the appointment on December 31st. They explained the issue clearly and told me the price upfront, with no pressure or manipulation. Everything was handled very professionally, and the price was very reasonable compared to other companies. Thank you so much to Carlos for the excellent service!
DS
Daniel Shugrue
Dec 31, 2025
5.0
Our water heater died between Christmas and New Years. I was worried we wouldn't be able to get anyone out to replace it, but Plumbing Care came through big time. I appreciated their communication and transparency throughout the whole process. Andre walked me through the work to be done and answered a few questions I had. He got the new water heater installed in no time. He also gave me some maintenance tips to keep it running for a long time. I would highly recommend them.
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Tim O'Connell
Dec 30, 2025
5.0
Outstanding trustworthy service. I was expecting to have to make repairs but i was pleasantly surprised. I was told my value was fine and did not need to be replaced. I can’t say enough how happy I am with Dimitry’s help.
This is the second time i have used Plumbing Care in the last few weeks. Alvictor replaced my water heater and he did an outstanding job. I highly recommend them for your plumbing needs.
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nikhila mohan
Dec 19, 2025
2.0
Dimitry charged me ~350 more than my neighbor for the same water softener system and identical work done 3 months earlier. I cross verified this with multiple people. For the amount others paid, he included installation of both the water softener and the RO system. In my case, he charged the same amount for just the water softener installation and asked for an additional $350 to install the RO system Their pricing lacks transparency—there’s no clear breakdown between unit cost and labor—and they appear to charge different customers different amounts. I had asked for the breakdown multiple times but did not receive a response. Because of this, I would not use their services again.
Frequently Asked Questions About Plumbing Care Inc
What services does Plumbing Care Inc specialize in?
Plumbing Care Inc specializes in water heaters, tankless water heater installation, repair and service, as well as commercial heating units. They are certified by Navien, Noritz, and Rinnai, and also backflow certified.
What types of water heating brands does Plumbing Care Inc work with?
They work with various brands including American Standard, Ao Smith, Bradford White, Kenmoore, Lochnivar, Navien, Noritz, Puronics, Reliance, Rheem, Rinnai, Ruud, State, Takagi, and Whirlpool.
Are appointments required to use Plumbing Care Inc's services?
Yes, appointments are required to use their services.
Does Plumbing Care Inc offer online estimates and onsite services?
Yes, Plumbing Care Inc offers online estimates and provides onsite services.
What are the operating hours of Plumbing Care Inc?
They are open 24/7 from Monday to Friday, and from 8:00 AM to 5:00 PM on Saturdays and Sundays.
How can I contact Plumbing Care Inc?
You can reach them by phone at +1 925-255-6352 or email at Plumbingcareinc@gmail.com.
Where is Plumbing Care Inc located?
Plumbing Care Inc is located at 2415 San Ramon Valley Blvd #4365, San Ramon, CA 94583, USA.
Are there any nearby dining options near Plumbing Care Inc?
Yes, nearby dining options include Pavlo's Pizza & Pasta, Pairfield Pizza & Pints, Dainty Donuts, Sourdough & Co. - San Ramon, and Taco Bell Cantina, which customers might enjoy before or after their visit.
What nearby fitness facilities are close to Plumbing Care Inc?
Nearby fitness options include StretchLab and 9Round Fitness, great spots to visit for active life enthusiasts in the area.
Are there any nearby services that can complement a visit to Plumbing Care Inc?
Yes, nearby services include Home Helpers Home Care for home health, The Tutoring Center for educational support, and The UPS Store 3035 for printing and shipping needs, which might be useful for customers managing home or business needs alongside plumbing services.