Customers consistently praised the professionalism, knowledge, and courtesy of the technicians.
Response Time
Many reviews highlighted the quick response times and same-day service provided by Gotelli Plumbing.
Pricing Concerns
Several customers expressed concerns about high pricing for services, with some feeling that costs were excessive compared to competitors.
Quality of Work
Overall, customers were satisfied with the quality of work performed, noting thoroughness and attention to detail.
Communication
Customers appreciated the clear communication regarding services, costs, and follow-up recommendations.
AD
Aranda Dill
4 days ago
5.0
Tom Robertson with Gotelli was absolutely brilliant. He and Adam understood and repaired the issue quickly and effectively. They were respectful and friendly. I will be using Gotelli for any plumbing needs going forward.
LW
Lisa Weeks
Jan 3, 2026
5.0
Jason was very thorough, informative and considerate.
OW
Olga Whitsett
Dec 29, 2025
5.0
Fixed the water heater during crazy Christmas storm! Thanks guys!!
SR
Sue Reynolds
Dec 19, 2025
5.0
What a wonderful experience working with Gotelli. They responded right away and offered a great solution to a major problem. The staff that showed up we knowledgeable, courteous and efficient. I look forward to working with them on the final repair.
AF
Alan Ford
Dec 17, 2025
5.0
Gotelli arrived when they said they would and fixed the thermostat on the water heater, which was what we needed. Certainly will call them again.