Anderson Plumbing, Heating & Air - SM

4.8
2810 reviews

About

PlumberHVAC ContractorEmergency Plumbers
Call us 24/7! Anderson Plumbing, Heating and Air is San Diego's most trusted and reliable service contractor. For nearly 45 years we've been getting jobs done well the first time with a 100% satisfaction guarantee. Learn why we say, "Nobody wows clients like we do!"

Location

Anderson Plumbing, Heating & Air - SM
2930 Norman Strasse Rd, San Marcos, CA
92069, United States

Hours

Reviews

4.8
2,810 reviews
5 stars
2,624
4 stars
70
3 stars
36
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.

Customer Service

Customers praised the responsive and friendly customer service, although some noted issues with appointment scheduling.

Quality of Work

The quality of work performed by technicians received high marks, with many customers expressing satisfaction with repairs and maintenance.

Pricing Concerns

Several reviews mentioned that while the service quality was excellent, the pricing was perceived as high.
  • MJ
    Mr Johnson
    3 days ago
    1.0
    No way a toilet fill valve and supply line replacement are $800+, especially since it was still under warranty from them. Should be elder abuse. On top of that, prior issues involve someone unqualified sent out to do an AC checkup. She spilled water from a condensate collection tub/pump in the attic, then said we had a leak.
  • KT
    Kerry Tom
    3 days ago
    5.0
    Katrina Mc. performed an outstanding job of maintenance on my tankless water heater system, and an overall inspection of my house plumbing. I've always been impressed with Anderson's service, and all the employees that I've dealt with. I highly recommend Anderson, and great employees like Katrina.
  • PL
    PETE LEAKAS
    Jan 5, 2026
    5.0
    Anderson Plumbing Heating and Air over the years has installed a complete HVAC system, completely replumbed the sewer system, installed a tankless water heater, and most recently, troubleshot and fixed inconsistent hot water temperature control and insufficient water flow coupled with a significant pressure drop. For close to twenty years, Anderson PHA has been my first and only choice to have this type of work done. Their work has always been top notch, thorough, and implemented by conscientious employees. I always know there will be no reason for a call back due to something missed. The last work done was no exception. The issue was that the tankless water heater would randomly shut off the flame while in use and would report an error. Judd Anderson arrived to troubleshoot the system and discussed with me potential causes and asked additional questions such as if other gas appliances were running at the time or if the water pressure was adequate. The water pressure was never adequate since we’ve owned the house and I was considering having the water supply system replumbed. Judd systematically went through the system and measured pressure at multiple locations and spoke with the water heater manufacturer to determine what could trigger the error code. Judd performed a partial tear down of the water heater and cleaned and inspected the burner assembly and descaled the water passages. He also removed an unused drainless reverse osmosis system from the inlet to the house. The system had shown some improvement but it wasn’t sufficient in Judd’s opinion. He then looked in the crawl space under house and found a forgotten and very old gate valve in the system. Apparently long term degradation of the water flow and lack of routine water heater maintenance were the culprits for the inconsistent water temperature. The next day Judd and a second plumber, Francisco, replaced 60 feet of a smaller diameter PVC pipe with a larger diameter copper pipe and relocated a pressure regulator to outside the house so that there were no unregulated pressure lines under the house. They also fixed one cold water faucet line that was bypassing the water softener. The result was no more issues with the hot water, very good water flow throughout the house with multiple valves on and, I no longer have the need to completely replumb the house, saving me what I guess to be thousands of dollars.
  • ST
    Scott Taylor
    Jan 2, 2026
    5.0
    I experienced an issue where I couldn't turn off the hot water in my shower. Anderson dispatched Rudy on New Year's Eve within about an hour of my call. He gave me the options and I opted for a rebuild of my faucet (replace stems, valves, etc.). He left for about an hour to get parts. Once back, I think he spent maybe 30 minutes doing the entire work. I was blown away at the speed. The new handles work great and no more leaks (a secondary issue I was having with the cold water handle). Great service and great work!
  • PM
    Peg Mitchell
    Dec 28, 2025
    5.0
    A few years back I was a satisfied Anderson customer. After a fire that gutted everything in my garage I needed a new hot water system. I deferred to the insurance contractor who installed a tank that didn’t work. After several frustrating experiences with them I decided to return to Anderson. Edgar the technician spent a day here diagnosing the issues and found a bad gas line to the tank that the other guy never noticed. Edgar was so superb he insisted on coming back on Christmas Day to install the new gas line as he said, “I can’t stand leaving my customers without hot water.” I refused to let him ruin his own holiday, and he returned the day after and got everything back in tip top shape. It’s a relief to know Anderson really does hold up to what their commercials advertise!

Frequently Asked Questions About Anderson Plumbing, Heating & Air - SM

What services does Anderson Plumbing, Heating & Air - SM offer?

They provide plumbing, heating, and air conditioning services, with a 100% satisfaction guarantee and nearly 45 years of experience.

Is Anderson Plumbing, Heating & Air - SM available for emergency services?

Yes, they offer emergency plumber services and operate 24/7 to assist customers anytime.