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Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Customer Service
Customers praised the responsive and friendly customer service, although some noted issues with appointment scheduling.
Quality of Work
The quality of work performed by technicians received high marks, with many customers expressing satisfaction with repairs and maintenance.
Pricing Concerns
Several reviews mentioned that while the service quality was excellent, the pricing was perceived as high.
MJ
Mr Johnson
3 days ago
1.0
No way a toilet fill valve and supply line replacement are $800+, especially since it was still under warranty from them. Should be elder abuse. On top of that, prior issues involve someone unqualified sent out to do an AC checkup. She spilled water from a condensate collection tub/pump in the attic, then said we had a leak.
KT
Kerry Tom
3 days ago
5.0
Katrina Mc. performed an outstanding job of maintenance on my tankless water heater system, and an overall inspection of my house plumbing. I've always been impressed with Anderson's service, and all the employees that I've dealt with.
I highly recommend Anderson, and great employees like Katrina.
PL
PETE LEAKAS
Jan 5, 2026
5.0
Anderson Plumbing Heating and Air over the years has installed a complete HVAC system, completely replumbed the sewer system, installed a tankless water heater, and most recently, troubleshot and fixed inconsistent hot water temperature control and insufficient water flow coupled with a significant pressure drop. For close to twenty years, Anderson PHA has been my first and only choice to have this type of work done.
Their work has always been top notch, thorough, and implemented by conscientious employees. I always know there will be no reason for a call back due to something missed. The last work done was no exception. The issue was that the tankless water heater would randomly shut off the flame while in use and would report an error.
Judd Anderson arrived to troubleshoot the system and discussed with me potential causes and asked additional questions such as if other gas appliances were running at the time or if the water pressure was adequate. The water pressure was never adequate since we’ve owned the house and I was considering having the water supply system replumbed.
Judd systematically went through the system and measured pressure at multiple locations and spoke with the water heater manufacturer to determine what could trigger the error code. Judd performed a partial tear down of the water heater and cleaned and inspected the burner assembly and descaled the water passages. He also removed an unused drainless reverse osmosis system from the inlet to the house.
The system had shown some improvement but it wasn’t sufficient in Judd’s opinion. He then looked in the crawl space under house and found a forgotten and very old gate valve in the system. Apparently long term degradation of the water flow and lack of routine water heater maintenance were the culprits for the inconsistent water temperature.
The next day Judd and a second plumber, Francisco, replaced 60 feet of a smaller diameter PVC pipe with a larger diameter copper pipe and relocated a pressure regulator to outside the house so that there were no unregulated pressure lines under the house. They also fixed one cold water faucet line that was bypassing the water softener.
The result was no more issues with the hot water, very good water flow throughout the house with multiple valves on and, I no longer have the need to completely replumb the house, saving me what I guess to be thousands of dollars.
ST
Scott Taylor
Jan 2, 2026
5.0
I experienced an issue where I couldn't turn off the hot water in my shower. Anderson dispatched Rudy on New Year's Eve within about an hour of my call. He gave me the options and I opted for a rebuild of my faucet (replace stems, valves, etc.). He left for about an hour to get parts. Once back, I think he spent maybe 30 minutes doing the entire work. I was blown away at the speed. The new handles work great and no more leaks (a secondary issue I was having with the cold water handle).
Great service and great work!
PM
Peg Mitchell
Dec 28, 2025
5.0
A few years back I was a satisfied Anderson customer. After a fire that gutted everything in my garage I needed a new hot water system. I deferred to the insurance contractor who installed a tank that didn’t work. After several frustrating experiences with them I decided to return to Anderson. Edgar the technician spent a day here diagnosing the issues and found a bad gas line to the tank that the other guy never noticed. Edgar was so superb he insisted on coming back on Christmas Day to install the new gas line as he said, “I can’t stand leaving my customers without hot water.” I refused to let him ruin his own holiday, and he returned the day after and got everything back in tip top shape. It’s a relief to know Anderson really does hold up to what their commercials advertise!
Frequently Asked Questions About Anderson Plumbing, Heating & Air - SM
What services does Anderson Plumbing, Heating & Air - SM offer?
They provide plumbing, heating, and air conditioning services, with a 100% satisfaction guarantee and nearly 45 years of experience.
Is Anderson Plumbing, Heating & Air - SM available for emergency services?
Yes, they offer emergency plumber services and operate 24/7 to assist customers anytime.
What are the operating hours of Anderson Plumbing, Heating & Air - SM?
They are open 24 hours a day, 7 days a week, providing continuous service.
Where is Anderson Plumbing, Heating & Air - SM located?
Their address is 2930 Norman Strasse Rd, Suite 112, San Marcos, CA 92069, United States.
When was Anderson Plumbing, Heating & Air - SM established?
The business was established in 1978 and has been serving the San Diego area since then.
How can I contact Anderson Plumbing, Heating & Air - SM for service?
You can call them anytime at +1 760-762-4388 or visit their website at http://www.andersonplumbingheatingandair.com.
What should customers know about nearby mini split and HVAC services?
Mini Split Express, a nearby HVAC and plumbing service contractor, can be an additional resource for specialized heating and air conditioning needs near Anderson Plumbing, Heating & Air - SM.
Are there any nearby construction or contractor companies?
Yes, businesses like Parker Painting and Bill Barber Construction are nearby, which could be helpful for customers needing complementary home services alongside plumbing and HVAC.
What nearby recreational options are available for customers waiting during service?
Customers might enjoy visiting T.C Surfboards, a nearby surf shop and sporting goods store, or Superior Trampoline Manufacturing - STM, an amusement park and activity area, for entertainment before or after their service appointment.
How can knowing about nearby automotive and hardware stores help a customer?
Nearby places like Club Haus A.M (automotive parts and accessories) and AAA CNC (hardware store and machine shop) can be useful for customers interested in automotive repair or hardware supplies near Anderson Plumbing, Heating & Air - SM.