Action Air Conditioning & Heating

Reviews

• BO

  Brittney Ortiz

  1 day ago
  5.0
  Oscar was amazing. He was so personable and cool to chat with while still being professional. Our dog Lenny loved his duster so we had to get him one too. Would definitely ask for him in the future if needed.
• RC

  Renee Choy

  5 days ago
  5.0
  Edgar was extremely friendly and helpful. He diagnosed the issue right away, gave me info to understand (even repeated it to my son) and installed the needed item. Wonderful experience!
• SH

  Susan Huffman

  6 days ago
  5.0
  Jerson was fantastic! He was kind, courteous, and very thorough with the maintenance inspection. He gave a very detailed, concise description of the process. Thanks Jerson, John & Susan Huffman
• BK

  Bruce Koren

  Feb 20, 2026
  5.0
  I had an excellent experience with Alex from Action Air Conditioning. After being told by another company that a 3 year old Lennox furnace was unsafe, not repairable, and needed full replacement, we contacted Action Air for a second opinion. Alex performed a thorough diagnostic inspection, checked the system carefully, ran it for an extended period, and tested carbon monoxide levels. His findings were clear. The system was operating properly, there were no error codes, no internal contamination issues, and the furnace did not need to be replaced. Alex was professional, honest, and took the time to explain everything in plain terms without any pressure or upselling. His evaluation saved us from replacing a system that was working correctly. If you want an HVAC company that focuses on accurate diagnosis and integrity rather than selling equipment you may not need, I highly recommend Alex and Action Air Conditioning.
• BS

  Bennett Segelman

  Feb 2, 2026
  1.0
  UPDATE (February 2026): After months of attempting to resolve this privately — including being told to “get an attorney involved,” to stop contacting the company, and to instead file a claim with my homeowner’s insurance — Action Heating and Air is now publicly offering to “assist further.” That was not the response I received when I initially sought help regarding a serious safety issue. Response to Owner: I appreciate the public reply. However, after the September 2025 incident, I contacted your office multiple times by phone. I was told your company would not assist, that I should contact my homeowner’s insurance, and ultimately to involve an attorney and stop reaching out. Immediately following your technician’s visit, a short circuit occurred in my attic and sparks were coming from outlets upstairs. A licensed electrician confirmed it was a serious fire hazard and corrected the issue at a cost of $688. This documentation was available when I contacted your office. Directing a homeowner to file an insurance claim rather than reviewing your own technician’s work is precisely why this situation is now public. If Action Heating and Air would like to genuinely address this, reviewing the technician’s service notes alongside the electrician’s invoice would be the appropriate first step. That opportunity has existed since September. Homeowner safety should not require public pressure to receive attention. I remain open to a fair resolution. DO NOT USE ACTION HEATING AND AIR -- SERIOUS SAFETY ISSUE In September 2025, a technician from Action Heating and Air came to my home and caused a short circuit in my attic. Shortly after their work, sparks were coming out of electrical outlets upstairs. This was an extremely dangerous situation. I immediately called a licensed electrician, who told me I was lucky a fire did not start. I had no choice but to pay $688 out of pocket to correct the safety hazard that Action Heating and Air caused. It is now February 2026, and despite repeated attempts to resolve this reasonably, the company has refused to take accountability. Instead, they told me to "have an attorney contact our legal team" and to stop contacting them. That response alone should tell you everything you need to know about how they treat customers when something goes wrong. What's especially frustrating is that they had no problem responding promptly when I paid them to install a new AC and furnace a few years ago. Once there was a serious issue involving safety and liability, they completely disengaged. This company put my home at risk and then walked away from it. DO NOT USE ACTION HEATING AND AIR AT ALL COSTS. Your safety and your home are not worth the gamble.