Wighton's Plumbing, Heating, & Air Conditioning

4.7
1626 reviews

About

Plumber

Location

Wighton's Plumbing, Heating, & Air Conditioning
183 Prado Rd, San Luis Obispo, CA
93401, United States

Hours

Reviews

4.7
1,626 reviews
5 stars
1,410
4 stars
84
3 stars
22
2 stars
23
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and responsiveness of Wighton's staff, highlighting their clear communication and willingness to address concerns.

Reliability

Many reviews noted the company's prompt service and ability to schedule appointments quickly, often addressing urgent issues on the same day.

Quality of Work

The technicians were frequently described as knowledgeable and skilled, providing thorough explanations and ensuring high-quality workmanship during installations and repairs.

Communication Issues

Some customers expressed frustration with the automated phone system and lack of timely follow-up, indicating a need for improvement in direct communication.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing, particularly regarding estimates and perceived overcharging compared to competitors.
  • LL
    Linda Lee
    Sep 21, 2025
    5.0
    Wighton’s is the best place to call if you need help with AC/heat. In my experience they don’t try to pressure you into more than you need. I also liked how they kept me up to date on our appointment time by text. They have always been reliable and their employees are very nice. 👍
  • NN
    Nan Nelson
    Sep 18, 2025
    5.0
    We want to highly recommend Wighton’s Electrical, Plumbing, Heating, and Air Conditioning Company in San Luis Obispo! We initially called Wighton’s for a second opinion and had the opportunity to speak directly with the General Manager. He and his team provided clear options, full transparency, and only recommended what we truly needed. Because of their honesty and professionalism, we chose to upgrade our AC system—and we couldn’t be happier with our decision. From start to finish, Wighton’s delivered five-star service and beyond. On installation day, Edward (lead installer) and Jarek were not only competent but exceptionally skilled. Their professionalism, positive demeanor, and meticulous workmanship were outstanding. This company truly has ⭐️ star employees in Edward and Jarek! Thank you, Mr. Medina, for your first-class service and for sending such professional employees. During the installation, the management team even checked in to ensure our questions were answered. We felt cared for every step of the way. Everything was tested and explained to us in detail. We were also provided supplemental information for future work. Not only was the installation done professionally and meticulously, but the workspace was left spotless. We could not be happier with our experience, and we will be sharing our praise for Wighton’s with everyone we know. From what we’ve received and experienced, Wighton’s Electrical, Plumbing, Heating, and Air Conditioning is truly without competition. Thank you for this wonderful experience! N. Nelson
  • CT
    Carlton Turner
    Sep 18, 2025
    5.0
    Came on time, knowledgeable and worked carefully to diagnose our issue, then gave us a clear plan of action with costs to do repair.
  • ML
    Mark Lemke
    Sep 17, 2025
    5.0
    I spoke with two women over the phone, talked to a service tech, who sent me a "Comfort Manager", who sent me the installation manager, who sent out two installers, all over the course of three days (which was very prompt). Everyone I talked to was extremely polite, helpful, knowledgable, arrived on time, and sent me a text saying they were coming. The install (Trane A/C) was done in the time frame they said. They cleaned up after themselves. My only constructive comment is that the Comfort Manager was a bit too smarmy. I didn't need or want a "salesman" to sell me a car. I wanted prices. I got them and he was a nice guy. But... Anyway, I'd use them again, and I would wholeheartedly recommend them to others. Great job!
  • JW
    John Wilson
    Sep 16, 2025
    5.0
    Quick response, service was professional and responded the same day.

Frequently Asked Questions About Wighton's Plumbing, Heating, & Air Conditioning

What are the operating hours for Wighton's Plumbing, Heating, & Air Conditioning?

The business is open every day of the week from 7:00 AM to 5:00 PM.

Where is Wighton's Plumbing, Heating, & Air Conditioning located?

It is located at 183 Prado Rd, San Luis Obispo, CA 93401, USA.