Business Details
About
Elevator Service
Dwan Elevator Co. is Northern California’s trusted residential elevator company, proudly serving San Francisco and the surrounding region for over 100 years. As an authorized dealer for the Inclinator Company of America, the original creator of residential elevators, we bring unmatched experience, craftsmanship, and reliability to every project. Our fully licensed and insured elevator mechanics are uniquely qualified to install, repair, and maintain home elevators, wheelchair lifts, and stair lifts with precision and care. Whether you're upgrading your home's accessibility or servicing an existing elevator, Dwan Elevator Co. delivers safety and performance. Call us today to schedule expert elevator service or request a free consultation!
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
184 reviews
5 stars
171
4 stars
8
3 stars1
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent service and quick repairs.
Communication
Customers appreciate timely updates and clear communication regarding service appointments and repair processes.
Punctuality
The company is noted for its punctuality, with technicians arriving on time for scheduled appointments.
Customer Satisfaction
Overall, customers express high satisfaction with the service provided, often recommending the company to others.
Pricing Concerns
Some customers mentioned concerns about pricing, particularly regarding travel charges and costs associated with repairs.
- GMGloria Mason3 days ago5.0I am very pleased with the service received. In 25 years, this is the Best service for this elevator that I have ever received. Thank you so much
- BMBill MacElroy3 days ago5.0Competent and helpful service rep. Right on time, polite and immediately found the issue. A good value for the money!
- KSKaren SlaterNov 13, 20255.0The guys came and worked hard, doing what they needed to do. We are installing a new elevator and they ran electric cables today, I believe. They were pleasant and hard working.
- GMGail MaderisNov 4, 20252.0Dwan appears to have a staff turnover problem. Once again, for the 3rd time in 18 months, a new serviceman shows up with no history of my elevator. Didn’t even bother to introduce himself when he arrived. Dwan used to provide good service, but not any more.
- JHJenifer HopeOct 22, 20255.0Matt was my technician. He solved my issue in only a few minutes. He then offered to do a maintenance service since he still had time left within the two hour minimum. Everything is working well now.
Frequently Asked Questions About Dwan Elevator Co.
What services does Dwan Elevator Co. offer?
Dwan Elevator Co. provides installation, repair, maintenance, modernization, and service for home elevators, wheelchair lifts, stair lifts, vertical platform lifts, dumbwaiters, chair lifts, and outdoor lifts, serving both residential and commercial clients.
Where is Dwan Elevator Co. located?
Dwan Elevator Co. is located at 5 Dorman Avenue, San Francisco, CA 94124, United States.
What brands does Dwan Elevator Co. represent?
They are authorized dealers for the Inclinator Company of America and also represent brands like Fox Valley Elevator, Harmar, and Marine Innovations, Inc.
Is Dwan Elevator Co. licensed and insured?
Yes, they have fully licensed and insured elevator mechanics qualified to install, repair, and maintain a variety of lifts with precision and care.
What are the working hours of Dwan Elevator Co.?
Dwan Elevator Co. operates 24 hours a day, 7 days a week, providing round-the-clock service.
How can I contact Dwan Elevator Co. to schedule a service or consultation?
You can call them at +1 415-552-3074 or schedule a free consultation through their website contact page: https://dwanelevator.com/contact-us/
Does Dwan Elevator Co. have wheelchair accessible facilities?
Yes, their facilities include wheelchair accessible seating and restrooms, and they offer onsite services for accessibility needs.
How can I visit Dwan Elevator Co. using nearby public transportation or landmarks?
While specific transit stations are not listed, Dwan Elevator Co. is near well-known places like Cutting Edge Drapery and Print Shop, which can serve as landmarks to locate their premises in San Francisco's 94124 area.
What nearby businesses could complement a visit to Dwan Elevator Co.?
After visiting Dwan Elevator Co., customers might check out nearby businesses such as Southern Glazer’s Wine & Spirits for refreshments, or Cutting Edge Drapery for home window installations and linen shopping.
Are there any community or service organizations near Dwan Elevator Co. that customers might find interesting?
Yes, nearby community and service organizations include the Children’s Book Project, which focuses on environmental conservation and community services, and Calvary Hill Community Church for local religious activities.