Marrokal Design and Remodeling

Reviews

• JK

  John Kavanagh

  Sep 6, 2025
  1.0
  1 Star – Marrokal Quoted Us $280K and 6 Months. Instead We Got a Beautiful Prefab Kitchen & Upstairs Remodel in 5 Weeks for $100K. In 2025, we reached out to Marrokal Construction for a remodel that included a 400 sq. ft. kitchen and new flooring across 1,500 sq. ft. of our home, including the upstairs. We made it very clear up front: we were working with a firm, cash-only budget, and were not open to financing. Marrokal gave us a verbal estimate of $175,000, and assured us that our budget would be respected. Based on that, we paid a $4,000 design fee to begin the process. After the initial design phase, we were told the estimate had increased by $30,000–$50,000, and were asked for another $6,000 to continue. When the final bid came back, it was $280,000, with an expected construction timeline of 6 months. This final estimate did not include the small quarter-bath renovation, which we had discussed early on and were previously told could cost around $15,000—a number we found personally hard to justify. Additionally, during multiple conversations, the Marrokal sales representative repeatedly brought up financing options, despite our firm stance against borrowing. We later received refinance and HELOC marketing materials by mail. While that could have been a coincidence, it added to our discomfort with how the process was evolving. At that point, we chose to walk away, and Merrokal refused to refund any of our design fees. Instead, we worked with Prefab Granite Depot in Kearny Mesa, who: • Delivered a beautiful kitchen that feels custom despite being prefab • Completed a full upstairs remodel, including flooring and the quarter-bath • Finished the project in 5 weeks • Charged us $100,000 all-in, including $58,000 for kitchen demo, cabinets, and installation The rest of the budget covered flooring, paint, appliances, hardware, and the quarter-bath renovation—all delivered with clear pricing and no surprises. To be clear, Marrokal’s design team was professional, and their renderings were well-executed. For homeowners looking for high-end, heirloom-quality cabinetry and who are comfortable with a flexible budget and extended timeline, they may be a good fit. But for homeowners like us—who prioritize timeline, transparency, and cost control—the experience did not align with our expectations. We felt the project was structured in a way that gradually escalated commitment before presenting the full price, with little flexibility once payments had been made. If you’re considering a remodel, we strongly recommend exploring reputable prefab options first. In our case, it saved us $180,000, months of waiting, and a lot of unnecessary stress.
• ZR

  Zachary Ruthven

  Jan 3, 2025
  5.0
  I recently hired Marrokal to complete a remodel project at my home, and I’m very pleased with the results. From beginning to end, the team demonstrated professionalism, expertise, and a strong dedication to delivering quality work. I want to give a special shout-out to Cristian Romero, our incredible general contractor. Cristian went above and beyond in every sense to ensure the project ran seamlessly. He was always accessible, highly responsive, and proactive throughout every phase of the remodel. One moment that truly stood out was during a significant rainstorm that caused unexpected water intrusion. Cristian didn’t hesitate—he rushed over immediately, climbed onto the roof in the storm, and worked tirelessly to minimize the damage. He then took care of the repairs with remarkable efficiency. Beyond his expertise, Cristian’s warm, friendly, and respectful demeanor made him an absolute pleasure to work with. He skillfully coordinated a variety of contractors over the year-long project, ensuring everything stayed on track. His clear communication about schedules and expectations was invaluable. I couldn’t ask for a better general contractor—thank you, Cristian! The completed remodel exceeded my expectations. Our new living space feels fresh, modern, and perfectly aligned with our style. The craftsmanship is outstanding, and the space has already received countless compliments from friends and family. I wholeheartedly recommend Marrokal to anyone seeking high-quality remodeling services. Their dedication, skill, and top-tier customer service truly set them apart.
• CD

  Cynthia Dumbauld

  Jun 5, 2021
  4.0
  Carol is very professional and helpful and excited about her work!
• MW

  Margaret Wildewood

  May 1, 2017
  4.0
  Good design teams

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