ASI, The White Glove Guys

4.8
7073 reviews

Business Details

4870 Viewridge Ave, San Diego, CA
92123, United States
(800) 481-2665
https://www.asiheatingandair.com/

About

HVAC ContractorPlumberAir Conditioning ContractorHeating ContractorAir Quality ConsultantDrainage ServiceLeak Detection ServiceSewer & Drain CleaningWater Heater ServiceWater Heater Sales
ASI Hastings has been serving San Diego County since 1952. When Ken and Phil Justo took over the business in the 80s, they pledged to help make San Diego a better place with each White Glove job! By upholding that goal and those values, our team of experienced technicians make sure that your job is done right the first time, enhancing your quality of life and home. We’ve made our name known in San Diego County by having unmatched customer service and by earning trust because we care. When you need plumbing , or air conditioning and heating for your home – call ASI today!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

ASI, The White Glove Guys
4870 Viewridge Ave, San Diego, CA
92123, United States

Hours

Reviews

4.8
7,073 reviews
5 stars
6,551
4 stars
153
3 stars
55
2 stars
61
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to diagnose and resolve issues effectively.

Communication

Many reviews noted excellent communication from the company, including timely updates and clear explanations of services and pricing.

Customer Experience

Overall, customers expressed high satisfaction with the service provided, often mentioning the technicians' courteousness and thoroughness.

Scheduling Issues

Some customers reported frustrations with scheduling and delays, particularly regarding appointments and service times.

Mixed Experiences

While many reviews were positive, a few customers shared negative experiences related to customer service and damage during service.
  • MC
    Merce Carroll
    4 days ago
    4.0
    Had a nice experience with your technician, Adrian Soto. He was very pleasant and professional even under the unfortunate circumstance of not actually being able to help us because of the timing with the technical support being closed. However, he had a great attitude and enjoyed his company.
  • CH
    Craig Hohnstein
    5 days ago
    5.0
    Once again The White Glove Guys knocked it out of the park. Kerry Vaughn showed up right on time, gave a very thorough diagnosis and was able to get me a follow up appointment early the next day. It’s nice to know that these guys are there when you really need them.
  • MD
    Maria Davis
    Feb 3, 2026
    5.0
    Our plumbing project was a massive one. It took 3 weeks to complete. The majority of the work was done by Beto and Ozzie with 2 trenches, one ending up to be 8 feet deep through lime, clay, and tree roots. Yes, only 2 men but they did it with a smile and respect. They never left us in the evenings without water. It was completed by Jorge, George, Carlos, and "the boss" Tony Padilla. They cleaned up after themselves and we were all glad that the project was completed with a 50-year warranty, way beyond my husband's and my lifetime. Yes, we would recommend ASI if we were asked for a referral.
  • CP
    C P
    Jan 23, 2026
    5.0
    Antonio Gonzalez with ASI did a fantastic job. We needed our furnace valve replaced. The original part had been discontinued, and the replacement part required an adapter that was tricky. In addition, the old valve had originally been put in (by a different company) with kind of a “glue-like putty” that had hardened like a rock. It was a difficult job. But he worked hard on it, and got the old valve out and the new one installed. Everything worked perfectly when he left. He was also very nice and answered all of our questions very clearly. I would highly recommend ASI and Antonio Gonzalez in particular.
  • CH
    Cristina Hall
    Jan 15, 2026
    1.0
    To start I pay the yearly membership with ASI with the promise of discounts and “moving to the head of the line.” I made an appointment for today 2-5 to replace a bathtub faucet due to a significant leak. I get a call from ASI explaining they’re short staffed and they’ll be here closer to 5 or I could reschedule. I declined to reschedule because it’s a pretty big leak. I call again close to 5 to ask for an ETA. Now I’m told 6-8 and they’ll call 30 minutes prior to arrival. It’s now 7:51pm. No call and their offices are closed. I had to miss plans I had to wait for ASI. And they’re still not here. So much for being pushed to the head if the line with a membership. I feel I’m going ti have to call another plumber.

Brand Certified Facts from ASI, The White Glove Guys

ASI, The White Glove Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: