Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to diagnose and solve plumbing issues effectively.
Response Time
The business received numerous compliments for their quick response times, often arriving within hours of a service call, even on weekends.
Communication
Many reviews noted the excellent communication from both the technicians and the office staff, keeping customers informed throughout the service process.
Pricing Concerns
While many customers found the service to be fairly priced, some expressed concerns about high costs for certain services, indicating a need for clearer pricing communication.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, frequently recommending the company for plumbing needs.
DR
Douglas Robidoux
4 days ago
5.0
Showed up on time, in fact a little early with notification ahead of time. Jenri & Aaron, were professional, methodical, ensuring our yard drains were clear. I would highly recommend them if you need hydrojetting services of your yard/patio drains.
JJ
Jen
6 days ago
5.0
Jacob was the technician who showed up at the front end of the window I was given (scheduled to arrive between 4pm-6pm). He diagnosed the problem and explained things that didn’t make me feel dumb for having them come out for an easy fix. Highly recommend Bill Metzger Plumbing!
CT
Christopher Taylor
Nov 15, 2025
5.0
Leaking hot water pipe in the wall of a stall shower. Chris replaced the copper pipe and shower valve . Very courteous skilled and efficient. Previously Bill Metzger plumbing provided very good drain cleaning for us.
MR
Matthew Raith
Nov 12, 2025
5.0
We had a major clog effecting both bathrooms/ showers to the point human feces was coming up through the shower drains. Called Metzger Plumbing & scheduled an appointment with a window time between 10am-2pm. Technician Jacob arrived at 10:05 & within 30min had the clog fixed. In addition he installed two angle stops in another 30min. He was extremely professional & personable. He gave me a no-nonsense fair price with no strings attached.I highly recommend using Metzger Plumbing
JB
John Black
Nov 1, 2025
5.0
Bill Metzger Plumbing provided excellent service from start to finish. They responded promptly to our call about a plumbing issue. William arrived on time, quickly diagnosed the issue, and clearly explained both the problem and the available solutions. His professionalism, efficiency, and attention to detail made the whole experience smooth and reassuring. I highly recommend Bill Metzger Plumbing in San Clemente, CA, for anyone in need of reliable and expert plumbing service. Kudos and high praise to and for William. Well done!