White Cap is a one-stop-shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors. From hard-to-find products to technical expertise to jobsite training, White Cap supports professional contractors in non-residential, infrastructure and residential end markets with everything they need to keep their projects moving on time, on budget, and as safely as possible.
They gave me wrong material. DO NOT COME HERE. If you return something they will charge you restocking fee and any refund over $250.00, will be returned via check in who knows what time. If you are a homeowner DO NOT COME HERE.
AA
Arman A
Jun 24, 2025
1.0
Bad Experience with Manager “BALTY”
Just wanted to share what happened with our delivery at this location. The manager there, BALTY, seriously needs to be let go. He was extremely aggressive and had a bad attitude—especially toward people of different races, which is unacceptable.
Our driver had a small partial load to drop off—just 2 stacks of foam weighing a little over 100 pounds. It was our last stop for the day. He showed up at 2 PM, after making 2 other deliveries earlier. No one ever told us we needed an appointment here, and they also claimed we had to give a 24-hour notice, which wasn’t possible because it was the weekend and the place was closed.
Normally, you don’t need appointments for a small partial delivery—especially not at 2 PM when there’s still time in the day. But BALTY came out and aggressively told our driver to come back Tuesday at 7 AM.
Our driver returned on Tuesday at 7, and the unload took just 3 minutes. After that, we asked BALTY to sign the paperwork so we could request a layover fee. That’s when things got worse—he started yelling and threatening our driver, saying he’d make sure we never get loads again. He was acting so wild that the driver thought he might get attacked and left immediately.
Honestly, this is no way to treat people who are just doing their job. If you need product delivered, treating drivers like that isn’t the way to go. I don’t recommend this place at all. The staff is hostile and disrespectful, and there’s clearly racial bias going on. We’ll be telling all our drivers to stay away, and if you’re a customer, I’d suggest you think twice before doing business here.
PC
Patrick Conley
Mar 11, 2021
5.0
This Store is for the PROFESSIONAL workers! BEGINNER'S need not even Show up there ! Because they have it all in the way of SUPPLIES...
What products and services does White Cap offer to professional contractors?
White Cap provides concrete accessories and chemicals, tools and equipment, building materials, fasteners, erosion and waterproofing products, and safety products tailored for professional contractors.
Where is White Cap located?
White Cap is located at 379 South I Street, San Bernardino, CA 92410, US.
What are White Cap's hours of operation?
White Cap is open Monday through Friday from 6:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods does White Cap accept?
White Cap accepts American Express, cash, check, Discover, Mastercard, and Visa.
Does White Cap provide jobsite training and technical expertise?
Yes, White Cap supports professional contractors with technical expertise and jobsite training to help keep projects on time, on budget, and safe.
Can I find other building supply stores near White Cap in San Bernardino?
Yes, nearby you can find other building supply stores such as Hub Construction Supplies & Equipment, HUB Construction Supply, and Carlo's Power Tools, which may be convenient for additional materials or tools.
Are there any automotive service providers near White Cap?
Yes, several automotive service businesses are nearby including Auto Glass 200 (windshield installation and repair), PT Turbos, Performance Techniques, and Fixit automotive repair services.
What nearby places can I visit for refreshments before or after visiting White Cap?
Yum Yum Donuts is a nearby bakery and cafe where you can enjoy donuts and other treats before or after your visit to White Cap.
How can I contact White Cap for more information or support?
You can contact White Cap by phone at +1 909-379-2100 or visit their website at https://www.whitecap.com/branches/820.
Does White Cap have a social media presence where I can follow updates?
Yes, you can follow White Cap on Facebook at https://www.facebook.com/237065934892544 (WhiteCapSanBernardino505) and on Instagram under the handle @wearewhitecap.