Technicians are consistently praised for their professionalism, friendliness, and thoroughness in communication.
Expertise
Customers frequently highlight the technicians' knowledge and ability to explain repairs and maintenance clearly.
Timeliness
Many reviews commend the punctuality of the service technicians, noting that they arrive on time and complete work efficiently.
Thorough Inspections
The company is recognized for conducting detailed inspections, identifying issues, and providing comprehensive reports with visual documentation.
Overall Satisfaction
Overall, customers express high satisfaction with the service provided, often recommending the company for future needs.
CK
Carol Kelly
4 days ago
5.0
Alex, from Elite Fireplace is the absolute most professional, thorough, highly qualified, and dedicated employee I have ever met!!! This company not only hires the best people but truly respects, trains, and supports their employees.
I live in Roseville, CA, and was looking to get my gas fireplace with logs inspected for safety. After getting the runaround numerous times by other companies, I was referred to a gentleman in Seattle WA who the proceeded to refer me to Elite. Odd but true.
The rest of my story gives the highest compliment to Alex. A detail man he is, does not skimp with his time, and truly took the time to educate me on some concerns and safety issues which indeed need immediate attention. So, do not delay, and make your call to Elite. You will not be disappointed!
Adam and Scott are the owners, Brittany - an amazing & professional receptionist, Alex & his coworker who came out to support him ( the name escapes me) are just a few of this A++++company!
Thank You So Very Much!! Carol & Tim
AB
April Bradfield
4 days ago
5.0
Anthony answered all of my questions, showed me different options, and fixed why was wrong.
Very happy and would recommend him. Being a licensed real estate agent, I found him trustworthy. And will request him when I call for an inspection for my clients.
EB
Ericka Breedlove
5 days ago
5.0
We had a great experience with Elite Fireplace and Dryer and Anthony Wilkie was excellent! He was thorough and explained everything in easy to understand terms while providing exceptional customer service. I would definitely recommend Elite!
CF
Christine Savage Fairchild
Jan 4, 2026
5.0
Scott and Anthony are both exceptional at their craft. Their customer service, along with Brittany at the front desk, was exceptional. In a world where you feel sometimes that human kindness has dissipated in business, elite fireplace proves otherwise. They are responsive, they follow through, and never finish until the job is done. I will never call anyone else to service my fireplace.
LB
Lonnie Barish
Dec 31, 2025
5.0
Extremely professional organization! Received a text confirming my appointment. Then a text with photo of Alex, who was doing the service. Alex showed up on time and did a very thorough inspection. He explained everything he was doing and all repairs needed. I received a report after by email that explained everything and listed out all costs. It was a bit expensive, but worth every penny! I was very pleased with the service.
Frequently Asked Questions About Elite Fireplace & Dryer Vent Service
What services does Elite Fireplace & Dryer Vent Service offer?
Elite Fireplace & Dryer Vent Service specializes in professional fireplace and dryer vent service, including inspection and repairs.
Which areas does Elite Fireplace & Dryer Vent Service serve?
They serve the greater Sacramento area, including cities like Auburn, Davis, Dixon, Galt, Lincoln, Lodi, Loomis, Placerville, Rancho Murieta, Rocklin, Roseville, Sacramento, and Woodland in California.
Where is Elite Fireplace & Dryer Vent Service located?
The business is located at 4865 Pasadena Ave #7, Sacramento, CA 95841, USA.
What are the business hours of Elite Fireplace & Dryer Vent Service?
They are open Monday to Friday from 8:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact Elite Fireplace & Dryer Vent Service?
You can call them at +1 916-514-0065 or email office@elitefpservices.com for inquiries and service appointments.
What payment options are accepted at Elite Fireplace & Dryer Vent Service?
They accept American Express, Android Pay, Apple Pay, Check, Discover, Mastercard, Samsung Pay, and Visa.
What is the company's mission or featured message?
Their featured message is: "Keeping homes & family's safe from the inside out!"
Are there any nearby gyms where I can work out before or after visiting Elite Fireplace & Dryer Vent Service?
Yes, California Boxing and MMA Fitness Gym and Mitts And Kicks are nearby gyms where you can get a workout session before or after your visit.
What nearby restaurants could I try in the Sacramento area after servicing?
You can visit nearby restaurants like Outdoor Herbivore, Red Star City (a Chinese and seafood restaurant) for a meal after your appointment.
Are there any automotive repair shops close to Elite Fireplace & Dryer Vent Service?
Yes, there are several nearby automotive services including Baker Boys Motorsports, Gen 1 Automotive, Global Smog Inc., Mechanic Shop / VM Baikal LLC, and Rex Hutchison Racing Engines you can visit if needed.