AAA Electrical Services

Reviews

• HG

  Heim Kirin Grewal

  3 days ago
  5.0
  Had an emergency situation and was able to schedule it easily. Alex the technician who came out was professional and explained the work and how he fixed it well. Would definitely call them them again for any further work that may need to be done.
• TB

  Trish Bergstrom

  6 days ago
  5.0
  On time, competent technician who solved the problem. Excellent communication before and after the job. Highly recommended!
• CM

  cathy mabry

  Dec 26, 2025
  1.0
  Horrible experience, disrespectful to the fullest. Never, ever will I ever used these whatever again. Owner rude on the phone, over priced and mean!!
• BC

  Blossom Culp

  Dec 9, 2025
  3.0
  Electrician was great, competent, polite, finished work within expected duration, explained everything he did. Pretty unhappy that the owner tried to charge me 300 for a $35 garage remote, and was pretty rude/condescending when I asked him to explain that insane markup. I won’t be using them again.
• NH

  Natalie Hedington

  Nov 22, 2025
  1.0
  We scheduled an emergency visit and agreed to the $180 emergency fee. That was the only cost disclosed before the technician arrived. Once he was here, he immediately quoted $700 to “inspect the breaker box” or $900 to “inspect the room,” before examining anything. None of this pricing had been mentioned in advance. We were then charged $739 for what was described as a diagnostic. In reality, the diagnostic consisted of the technician briefly opening the breaker panel, stating the breaker was fine, and then plugging a handheld tester into a few outlets. We had already explained clearly which wall had power and which walls did not. He continued to repeat information we had already provided, but he did not move beyond the most superficial checks. He did not open the loose outlet, did not trace the circuit, did not test continuity, and did not identify the point of failure. Once he began checking outlets, he informed us that actually diagnosing the outlet issue would require an additional $900 on top of the $739 already charged. In other words, the $739 fee did not include any real diagnostic work on the problem we called about. It only covered confirming that the breaker was functioning, which took a short amount of time and matched the information we provided before he even arrived. After the visit, I called the office to ask for clarification. The representative I spoke with, Betty, was dismissive, unwilling to explain the fee structure, and offered no justification for the charges. We were also never provided with an invoice or any written documentation of what we were being charged for, despite requesting clarity. There was no itemization, no written description of work performed, and no breakdown of the $739 fee. We do not dispute the $180 emergency fee. We do dispute the $739 diagnostic fee, as no meaningful diagnostic work was performed and the company attempted to place the actual diagnostic behind a separate $900 charge. We have filed a dispute with the card issuer and are submitting a complaint to the BBB, as well as CSLB so other customers can understand this pricing structure and the lack of documentation before scheduling service.

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