Professionalism
Many customers praised the professionalism and knowledge of the technicians, particularly Chris, highlighting their ability to explain issues clearly and provide honest recommendations.
Responsiveness
Customers frequently noted the quick response times, with many receiving same-day service for urgent AC issues.
Customer Service
Overall, the customer service was described as friendly and accommodating, with several reviews mentioning the pleasant demeanor of the staff.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding incomplete jobs, lack of communication, and dissatisfaction with service quality in some cases.
Value for Money
Several customers appreciated the fair pricing and transparency in service costs, contrasting with experiences from other companies.