Freedom AC and Heating LLC

4.7
129 reviews
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Business Details

9820 Indiana Avenue, Riverside, CA
92503, United States
(951) 501-8888
https://www.freedomefficiency.com/

About

Air Conditioning ContractorHVAC Contractor
Professional AC and Heating Services

Location

Freedom AC and Heating LLC
9820 Indiana Avenue, Riverside, CA
92503, United States

Hours

Reviews

4.7
129 reviews
5 stars
118
4 stars
2
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the professionalism and knowledge of the technicians, particularly Chris, highlighting their ability to explain issues clearly and provide honest recommendations.

Responsiveness

Customers frequently noted the quick response times, with many receiving same-day service for urgent AC issues.

Customer Service

Overall, the customer service was described as friendly and accommodating, with several reviews mentioning the pleasant demeanor of the staff.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding incomplete jobs, lack of communication, and dissatisfaction with service quality in some cases.

Value for Money

Several customers appreciated the fair pricing and transparency in service costs, contrasting with experiences from other companies.
  • JC
    Joshua Croomes
    Aug 14, 2025
    5.0
    Knowledgeable, kind, speedy. I needed work done asap and they were here the next day working all day. I plan to refer them to everyone I know. This company is it!
  • LP
    Lawrence Pagsanjan-Hernandez
    Aug 14, 2025
    5.0
    Chris went above and beyond in helping me figure out the best course of action for my centralized AC. He not only offered a free estimate but also took the time to thoroughly check the system, explain his findings, and provide clear recommendations along with possible alternatives. I truly appreciate his professionalism, honesty, and dedication—highly recommended!
  • GW
    Guy Witherspoon
    Mar 28, 2025
    1.0
    Freedom AC & Heating left my family and me frustrated and concerned for our safety. In mid-December 2024, we contracted Freedom AC & Heating to install a new HVAC system in our home. After overselling the heat pump system over our old traditional-style unit, the owner, Chris, began the installation on January 17 but abruptly abandoned the project without notice, leaving us without heating for over four days during the coldest part of winter. Our numerous calls and messages went unanswered, leaving us in a state of uncertainty and discomfort. When work finally resumed almost a week later, there was never any explanation or apology from the owner, Chris, for walking off the job, leaving us in the cold without a working system, and several critical issues remain unresolved to this date. Despite multiple attempts to communicate these concerns, Freedom AC & Heating has been unresponsive, and the job remains incomplete. The owner will not answer our calls. This experience has been both stressful and disappointing, and I cannot, in good conscience, recommend their services to others. I will now have to enlist another contractor to finish the job we paid them to do.
  • DA
    Desiree Aragon
    Sep 5, 2024
    5.0
    They showed up within 2 hours from the time I called them and it was on one of the hottest weeks we’ve had here! They we’re very professional and Honest! I would and will recommend Freedom AC to all my friends and family!! Thank you Chris!
  • JV
    John Varghese
    Sep 2, 2023
    5.0
    I used their service to replace the txv valve and filter on an ac system. They were responsive, on time, professional and of good value compared to another competitor. I would definitely use their sevice again.

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Certified February 08, 2026Yext Knowledge Graph
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