Building beautiful new homes in desirable Bay Area locations like Redwood City, Palo Alto, Menlo Park, Mountain View, San Carlos, Cupertino, and San Jose.
Founded in 2006, Thomas James Homes is the nation’s largest, single-lot, new home replacement builder with more than 800 luxury residences completed to date. With offices in Northern and Southern California and the Pacific Northwest, Thomas James Homes distinguishes itself by building in the most desirable communities, maximizing efficiencies, removing obstacles and eliminating the frustrations typically associated with custom homes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.