Lasting Legacy Plumbing Heating and Air

5.0
1233 reviews

About

HVAC ContractorPlumber
There’s a reason our name is Lasting Legacy. Our roots run deep—four generations deep. Following in the footsteps of his great grandfather, grandfather and father, Colby Ballard and his wife, Amanda, have created a home service company committed to keeping families throughout the Redlands, CA, area comfy and cozy—not just today but for years to come.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Lasting Legacy Plumbing Heating and Air
612 Texas St, Redlands, CA
92374, United States

Hours

Reviews

5.0
1,233 reviews
5 stars
1,218
4 stars
7
3 stars
2
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, punctuality, and thoroughness in their work.

Customer Service

Customers praised the friendly and knowledgeable office staff and technicians, highlighting their willingness to explain services and answer questions.

Quality of Work

Many reviews noted the high quality of service provided, with technicians being thorough and detail-oriented in their inspections and repairs.

Knowledgeable Staff

Technicians were frequently described as knowledgeable, providing clear explanations and recommendations without pressure.

Timeliness

Customers appreciated the prompt arrival of technicians and the efficient completion of services.
  • JI
    joanne isaac
    3 days ago
    5.0
    We definitely recommend Lasting Legacy! Jacob was great! He is very thorough and explained how our AC and heater work. He showed us pictures of our system and explained what exactly each part of the system work. We are happy with the service he provided today. We signed up for their membership! :)
  • SS
    Sidney Sandstrom
    Nov 10, 2025
    5.0
    45 yr old HVAC failed to meet safe levels for operation during Fall tuneup. Basic furnace installed 3 days later. Upon work being done, workers noted frail old ducts that can’t be repaired without tearing out ceilings underneath the flat roof, with no crawl space. Workers were thoughtful, clarifying a difficult job. They did excellent job of installing new furnace, while adaptations were made for an antiquated system.
  • LS
    Liz Santiago
    Nov 5, 2025
    5.0
    I want to share positive feedback for Juan Munoz from Lasting Legacy Plumbing, he’s a great guy, very friendly, and an excellent communicator. He explained everything clearly, answered all my questions, and made the whole water heater replacement process smooth and stress-free. It’s rare to find someone who combines professionalism with such a friendly attitude, I really appreciated his patience and honesty. Highly recommend him and the company! Two of his friends came to help, and I could see how close they all are they even brought him food! It really felt like a family atmosphere, and that says a lot about the kind of people they are.
  • RC
    Ruth Cabrales
    Nov 5, 2025
    5.0
    From all the choices we had we decided to go with Lasting Legacy and they did not disappoint. From the first telephone call to the service day they exceeded our expectations with great customer service and above all honesty. We are glad we chose them for our heating and air maintenance because they were very honest from the beginning to end and explained in detail any questions we had. Above all Roger Cuadra made us feel like family with his tips and honesty in keeping up with our cooling and heating system. We look forward to our continued business with them.
  • EJ
    Ernest Jones
    Oct 27, 2025
    5.0
    My wife and I recently moved into our 1992 home, and based on how many "surprises" we've found so far, we fully expected our HVAC inspection and service to reveal costly issues. To our great relief, that wasn't the case. Roger Caudra, our technician, was the picture of professionalism---knowledgeable, warm, and genuinely caring about both our home and our well-being. Could he have tried to sell us on expensive repairs or upgrades? Absolutely. But instead, Roger was honest, transparent, and focused only on what was truly needed. That kind of integrity is rare these days, and it instantly earned our trust. On top of that, Roger took the time to be gentle and kind with our elderly dog, George. And that makes him a winner on a whole different level! Thanks to Roger, Lasting Legacy has gained a customer for life. We'll be singing their praises to everyone in our gated community. Friendly, reliable, and capable ... everything one would hope for in a home service provider, and then some.

Frequently Asked Questions About Lasting Legacy Plumbing Heating and Air

What services does Lasting Legacy Plumbing Heating and Air provide?

We offer professional plumbing, heating, and air conditioning services committed to keeping families comfortable in the Redlands, CA area.

What areas does Lasting Legacy Plumbing Heating and Air serve?

We serve multiple cities throughout the Redlands, CA area including Highland, Yucaipa, Loma Linda, Grand Terrace, Colton, Fontana, San Bernardino, Rialto, Rancho Cucamonga, Riverside, Jurupa Valley, Woodcrest, Chino, Chino Hills, Corona, Banning, Beaumont, and Calimesa.