There’s a reason our name is Lasting Legacy. Our roots run deep—four generations deep.
Following in the footsteps of his great grandfather, grandfather and father, Colby Ballard and his wife, Amanda, have created a home service company committed to keeping families throughout the Redlands, CA, area comfy and cozy—not just today but for years to come.
Technicians consistently demonstrated professionalism, punctuality, and thoroughness in their work.
Customer Service
Customers praised the friendly and knowledgeable office staff and technicians, highlighting their willingness to explain services and answer questions.
Quality of Work
Many reviews noted the high quality of service provided, with technicians being thorough and detail-oriented in their inspections and repairs.
Knowledgeable Staff
Technicians were frequently described as knowledgeable, providing clear explanations and recommendations without pressure.
Timeliness
Customers appreciated the prompt arrival of technicians and the efficient completion of services.
JI
joanne isaac
3 days ago
5.0
We definitely recommend Lasting Legacy! Jacob was great! He is very thorough and explained how our AC and heater work. He showed us pictures of our system and explained what exactly each part of the system work. We are happy with the service he provided today. We signed up for their membership! :)
SS
Sidney Sandstrom
Nov 10, 2025
5.0
45 yr old HVAC failed to meet safe levels for operation during Fall tuneup. Basic furnace installed 3 days later. Upon work being done, workers noted frail old ducts that can’t be repaired without tearing out ceilings underneath the flat roof, with no crawl space. Workers were thoughtful, clarifying a difficult job. They did excellent job of installing new furnace, while adaptations were made for an antiquated system.
LS
Liz Santiago
Nov 5, 2025
5.0
I want to share positive feedback for Juan Munoz from Lasting Legacy Plumbing, he’s a great guy, very friendly, and an excellent communicator. He explained everything clearly, answered all my questions, and made the whole water heater replacement process smooth and stress-free.
It’s rare to find someone who combines professionalism with such a friendly attitude, I really appreciated his patience and honesty. Highly recommend him and the company!
Two of his friends came to help, and I could see how close they all are they even brought him food! It really felt like a family atmosphere, and that says a lot about the kind of people they are.
RC
Ruth Cabrales
Nov 5, 2025
5.0
From all the choices we had we decided to go with Lasting Legacy and they did not disappoint. From the first telephone call to the service day they exceeded our expectations with great customer service and above all honesty. We are glad we chose them for our heating and air maintenance because they were very honest from the beginning to end and explained in detail any questions we had. Above all Roger Cuadra made us feel like family with his tips and honesty in keeping up with our cooling and heating system. We look forward to our continued business with them.
EJ
Ernest Jones
Oct 27, 2025
5.0
My wife and I recently moved into our 1992 home, and based on how many "surprises" we've found so far, we fully expected our HVAC inspection and service to reveal costly issues. To our great relief, that wasn't the case. Roger Caudra, our technician, was the picture of professionalism---knowledgeable, warm, and genuinely caring about both our home and our well-being.
Could he have tried to sell us on expensive repairs or upgrades? Absolutely. But instead, Roger was honest, transparent, and focused only on what was truly needed. That kind of integrity is rare these days, and it instantly earned our trust.
On top of that, Roger took the time to be gentle and kind with our elderly dog, George. And that makes him a winner on a whole different level!
Thanks to Roger, Lasting Legacy has gained a customer for life. We'll be singing their praises to everyone in our gated community. Friendly, reliable, and capable ... everything one would hope for in a home service provider, and then some.
Frequently Asked Questions About Lasting Legacy Plumbing Heating and Air
What services does Lasting Legacy Plumbing Heating and Air provide?
We offer professional plumbing, heating, and air conditioning services committed to keeping families comfortable in the Redlands, CA area.
What areas does Lasting Legacy Plumbing Heating and Air serve?
We serve multiple cities throughout the Redlands, CA area including Highland, Yucaipa, Loma Linda, Grand Terrace, Colton, Fontana, San Bernardino, Rialto, Rancho Cucamonga, Riverside, Jurupa Valley, Woodcrest, Chino, Chino Hills, Corona, Banning, Beaumont, and Calimesa.
What are the business hours for Lasting Legacy Plumbing Heating and Air?
Our business hours are Monday through Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 3:30 PM. We are closed on Sundays.
Where is Lasting Legacy Plumbing Heating and Air located?
We are located at 612 Texas St, Redlands, CA 92374, USA.
How can I contact Lasting Legacy Plumbing Heating and Air?
You can reach us by phone at +1 909-903-2023 or +1 866-819-4139, or by email at info@calllastinglegacy.com.
Does Lasting Legacy Plumbing Heating and Air offer wheelchair accessible facilities?
Yes, we have a wheelchair accessible entrance and a wheelchair accessible restroom for your convenience.
Are appointments required to receive service from Lasting Legacy Plumbing Heating and Air?
Yes, we require appointments to provide our services and ensure personalized attention.
Can I get an online estimate from Lasting Legacy Plumbing Heating and Air?
Yes, we offer online estimates so you can plan your service efficiently.
What nearby places can I visit before or after my appointment at Lasting Legacy Plumbing Heating and Air?
Nearby, you can visit Morley Water Improvement Systems for home improvement needs, congregate at Congregation Etz Hadar for religious services, or shop at The Salvation Army Thrift Store & Donation Center.
How can nearby automotive services in the area benefit customers of Lasting Legacy Plumbing Heating and Air?
Customers can conveniently access local automotive repair shops like Tomas Smog, Daehan Tire USA, and J & C Transmissions Shop nearby, making it easier to combine vehicle maintenance with home service appointments.