Hailo Flooring

Reviews

• MP

  Mike Prescher

  Jul 15, 2025
  5.0
  Five-Star Experience with Halo Flooring – Again! This was my second time hiring Halo Flooring, and once again, they did not disappoint. This project was a smaller one — just installing flooring in my daughter’s bedroom — but they treated it with the same level of care and professionalism as a major job. The floor in the room was uneven, and the crew took the time to properly level it using a grinding tool and self-leveling concrete. They laid drop cloths all the way up the stairs to protect our home, and any cutting or grinding done indoors was connected to a vacuum to keep dust to a minimum. They cut most materials outside and made sure the space stayed clean. The team showed up when they said they would, cleaned up thoroughly each day, and completed the job exactly as promised. I highly recommend Halo Flooring and will definitely be using them again in the future.
• AB

  Angie Burkhart

  Dec 20, 2022
  4.0
  Everyone we worked with here was friendly and professional. The sales manager, Ryan, was not pushy, just helpful, which we appreciated. We had our entire downstairs done (kitchen, living, dining, bathroom and den). The flooring we picked is great quality and we felt that pricing was fair. We love the floors - they are beautiful (some areas bow which I was told they can’t fix? Found that odd, but I’m not a floor expert). The reason I am not giving five stars is because we are really disappointed with the base board installation and some of the communication. After having the installer back to fix some things, the care and attention to detail is simply not there. The first go around, all nail holes were left without any filler or painting so we had holes all over every base board. We asked that they be filled and painted which should be standard practice. There were also some cracks in new quarter round and gaps before doorways were left unsealed. After they left the second time, I went around to check base boards only to find most had again been left without paint. Much of the caulking (see attached) has dust and hair dried into it and most wasn’t sanded smooth so it looks like we got the “landlord special” (this was not our doing, likely a messy work space or dirty hands that mixed hair and dust into the material). I was left with touch up paint so I have decided I’m better off filling and painting them myself at this point - it’s a big inconvenience for us having to take time off work to be here for continuous repairs. I will probably have to scrape and re-do dirt and hair-filled areas of caulking myself as well. Communication from some folks, like Brandon, was not great; often had to reach out multiple times to hear back. I hate to leave less than 5-star reviews, but overall just really sad about the baseboards because these are the finishing touches that matter and we invested a lot into this project.
• TS

  Thomas Stonecipher

  Oct 12, 2019
  5.0
  Very knowledgeable and helpful.
• MM

  Mo

  Jul 6, 2017
  5.0
  Wonderful showroom. Excellent customer service.
• AM

  Archie McLay

  May 14, 2016
  5.0
  I have a rental and was lucky enough to find new renters who wanted to move in within 3 days. I only had one room that needed carpeting so I wasn't certain I could find anyone to help me fast. Hailo Flooring to the rescue! They had carpet installed the same day! The price was great, the service was professional, and the installers were super clean and made me feel very comfortable while they were in my home! Top notch service, top notch employees, top notch company !!!

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