Garner Roofing Inc

Reviews

• DW

  David W

  Mar 19, 2024
  5.0
  I've had two roof repairs with Garner and both times their service has been great. Jason came to do a roof inspection this time and provided a clear summary of the issues found and the recommended work. I'd happily use them again.
• TR

  Teresa Ramirez

  Mar 2, 2024
  5.0
  Austin is very knowledgeable about his work, very thorough with his inspection. Very nice and amiable. Wonderful personality, easy to understand, and if I need any repairs in the future I will be calling for Austin specifically.
• AF

  Adam Foster

  Sep 15, 2023
  1.0
  I never write reviews, but my experience with Garner has been so poor that I feel compelled to share my experiences. At first, I contacted Garner for a roof inspection. No real issues there as we got a detailed roof inspection within the time frame we requested. So far so good. The real issues came later, as I was attempting multiple times to get a hold of our inspector regarding some additional questions regarding the report and ideally get a proposal for some additional work to be done. Those outreach attempts went unresponsive. I then escalated to the managing director, who was quick to take my call and assure me all questions would be answered + a proposal would be delivered. All sounds good and previous issues would be put to rest. It's been six weeks, and I have never received any sort of proposal for further work. Instead, the sellers of my house who did contact Garner for cleaning debris from the gutters and valleys, also expressed multiple issues with working with them. Garner also wrongly sent me a change order form (which I never signed or requested) and is continuously chasing me for payment, despite that I personally never asked them for additional work. The sellers were adamant that they had paid. When I then called Garner to get an understanding of what happened, the individual whom I spoke with could not even confirm if the work had been done in the first place. So now we have a situation where it would appear Garner is attempting to double charge different parties for work that nobody can confirm if it has been completed or not. Needless to say, Garner has not only left a horrible taste in my mouth and the sellers of the house, but also both the listing and buyer side agents, who are quite prominent in Sacramento. They will be advising all of their clients proactively to steer clear of Garner for good reason.
• RK

  Russell Kettler

  Sep 6, 2023
  5.0
  Excellent. Jason was very good at what he does & looked over the whole project. You have a good guy working for you. After I get all my estimates I'll let you know who I'm going with.

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