USA Drain and Plumbing Works

5.0
418 reviews

About

PlumberDrainage ServiceEmergency PlumbersWater Heater ServiceLeak Detection Service
USA Drain and Plumbing Works provides drain cleaning, septic tank pumping, sewer cameras, hydro jetting, and emergency repair to the Coachella Valley, CA area. With over 20 years of industry experience, our locally and family-owned business has been delivering fast, reliable service since our founding in 2018. Our commitment to excellence is evident from our free local estimates, provided within 1-2 hours, to our fully licensed and insured team. We understand the urgency that plumbing issues present and guarantee the fastest response time in the region. Trust USA Drain and Plumbing Works to handle all your plumbing needs with professionalism and precision. Call or text us to schedule service with a plumber today!

Details

  • Onsite servicesAvailable

Location

USA Drain and Plumbing Works
75181 Mediterranean Ave, Palm Desert, CA
92211, United States

Hours

Reviews

5.0
418 reviews
5 stars
410
4 stars
4
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and responsive service provided by the technicians.

Timeliness

Many reviews highlighted the quick response times and punctuality of the service team, often arriving within hours of the call.

Quality of Work

The quality of workmanship was frequently commended, with customers noting thoroughness and attention to detail in repairs.

Community Engagement

The business received positive feedback for its involvement in community support initiatives, such as providing school supplies and backpacks.

Pricing Concerns

Some customers expressed concerns about pricing, with a few feeling that estimates were higher than expected, although many found the overall service worth the cost.
  • SC
    Steven Catt
    Nov 15, 2025
    5.0
    Had a problem with our septic tank which backed up and flooded our bathroom. It happened on a Saturday during the first major rainstorm of the season. We contacted USA and they were at our house within a couple of hours. . Eric, Dale and Dustin worked into the night, in the rain, and did an outstanding job and left the arena cleaner than when they arrived. We are more than pleased and thought the price was very fair. Considering the circumstances, we could not have hoped for a better result. USA Plumbing rocks!
  • BB
    Barb Blasko
    Nov 15, 2025
    5.0
    On time and quickly finished the job All problems resolved
  • SS
    Sue Stencer
    Nov 15, 2025
    5.0
    We had a drain back up in multiple bathrooms on a Sat. The company fit us in their schedule for the same day. Mike found and corrected the problem so we could use the bathrooms. Mike was kind, knowledgeable and explained the issue to us. He went the extra mile and not just fixed the issue but diagnosed why it was happening. He came back out to the home with his crew and fixed the main drain on Monday. We will use this company again and hope they send Mike.
  • DK
    dorie koch
    Nov 10, 2025
    5.0
    I am so pleased with the quality if workmanship and the professional and courteous service we received. Arrived on time, and had our leak found very quickly.....and fixed it that day. I highly recommend giving this company a try.....you will not be disappointed.
  • MB
    Michael Bransfield
    Nov 5, 2025
    5.0
    USA Drain and Plumbing did an exceptional job clearing out our sewer pipes from the house to the street. Steven was amazing from the first moment we spoke to him. His communication thru photos and film/video walked us thru what could have been a very difficult job to understand especially as the work was done underground. We immediately had all the confidence in the world in Steven’s expertise and he and his crew did a most professional job and respected and cared for the property - when the job was finished looking at the property you would never know they were there. I would recommend USA Drain and Plumbing Works 1000% and know that they are trustworthy and competent. My sister in law has a home in Palm Springs and she will be calling Steven in the event any issues come up with her plumbing and drains. Don’t waste your time with any other company - you won’t regret it!

Frequently Asked Questions About USA Drain and Plumbing Works

How long have you been in business?

Our family-owned and locally operated business has been proudly serving the community since 2018. To work with a dependable local plumber, give our team a call today!

How many years of experience do you have?

Our team brings over two decades of professional plumbing expertise to every job we undertake.