Urban Worx

Reviews

• LA

  leroy alderson

  Jan 22, 2026
  5.0
  Amanda was our technician and was very professional and helpful. She got right to the problem and solved it . I would highly recommend her and if you are using this company ask for her.
• HM

  Harvey RICHMOND MD

  Jan 22, 2026
  1.0
  Urban worx looked at my water heater issue. Attempted to up sell me by $275 and misrepresented her findings to Ahs who insures these issues for me. I n direct conversations with her and her manager, she did not accurately describe the issue, rather she modified what happened to reflect her justification for the proposed “ up sell “ I am retired and in my 80’s. I think she thought I was an easy target to get some extra money from. Be on your guard with this company and in this case plumber Amanda.
• DE

  Dr. Edwards

  Jan 12, 2026
  5.0
  Jesses was on time, courteous, and respectful. He shared knowledge concerning our leak issue and a few other issues I discussed with him in our home. If I need service in the future, I hope it’s Jessie or someone like Jessie. 👍🏾
• BS

  Barbara Stebbins

  Jan 8, 2026
  5.0
  I love Urban Worx! Very professional company from top to bottom. Service is great. Joshua and Nathanial are very nice technicians. Respectful, nice and explains everything in detail (granted I have no clue how these machines works). Love the updated texts and emails when the technician will arrive at your home. From the Owners, technicians and the appointment person, this company is rated top of the top in my boon
• JC

  Jason cabrera

  Jan 8, 2026
  5.0
  I used Urban Worx through my home insurance to replace a broken water heater with a slow leak. After filing my claim, I was contacted quickly by Urban Worx who scheduled a technician to come look it the next day. After determining it needed to be replaced I was contacted and set up a replacement at my earliest convenience. Through the process I was in constant communication via text message and email as well as phone calls. The day of installation the technician Olivia arrived promptly within their window and installed it within a few hours. Olivia was kind and courteous and did an unbelievable job replacing my water heater. I would absolutely use Urban Worx again and would refer anyone who asked.