We’re an air conditioning, heating, and plumbing company providing repairs, replacements, installations, and maintenance services serving the Coachella Valley Since 1998
Location
Priority One Air Conditioning Plumbing & Heating Inc.
I've been doing a rehab project and since June I've had reason to use Priority One for the A/C, Plumbing and now the Heater. Always the best service, knowledgeable people, good service, prompt and reasonable prices! What more could you want!!!?
RK
Rob Kalmbach
4 days ago
5.0
We had our HVAC system serviced during our annual inspection, and the experience was excellent. Our technician, Greg, was fantastic—friendly, professional, and genuinely took great care of us. Priority One has become our go-to HVAC company, and it’s largely because their techs are so knowledgeable, personable, and consistently positive. Highly recommended -
WS
William “Bill” Sites
Nov 14, 2025
5.0
Our plumbing issues were difficult because of the age of the home we just purchased. Our technician, Thomas, did an excellent job on each of the three repair jobs, cleaned up, thanked us and departed after working five hours. Hope he is our plumbing technician when we call Priority One next time.
DN
Duke Nukem
Nov 13, 2025
1.0
Re: Your Invoice from Priority One Plumbing, Heating and AC | Bad Business Practice & Disputing The Invoice for The Tasks/Job
Dear Charlene and Thomas,
We never receive any itemized costs for the parts and work, which we do not appreciate and is not good business practice. At least provide us a quote prior to the job completion and orders of the parts installed.
Our team do not feel comfortable in paying this invoice, since we have in-house technicians who are able to complete these jobs minus the vent system that needed work.
Thomas never mentioned any quotes for us and just installed the products. He also mentioned that it would not cost this much upon adding the jobs listed.
In addition, he was very late on the first job and did not thoroughly explain the prices for each and assumed that he would order the parts and install it without our prior consent regarding the fees involved. Also, we were never followed up on how long the products orders were going to arrive. It took weeks to get a response after we had contacted Priority One several times.
It’s very inappropriate and would like to reverse the jobs and waive this invoice if that’s the case.
We would also cancel out our maintenance package with Priority One for our commercial business locations and residential home if we do not get a fair and updated invoice with discounts and waivers of the tasks for the orders.
Thank you!
NL
Nancy Lee
Nov 6, 2025
5.0
Neal, Jose and Jesus were great. Neal and Jose worked non stop from the moment they arrived until their departure. Jesus provided support with necessary parts. They are an exceptional team. Their work is meticulous and thorough. They provided easily understood explanations and instructions, kept their work area clean and were very friendly and pleasant to have around for the day. The heat pump installation was flawless. I couldn’t be happier.
Frequently Asked Questions About Priority One Air Conditioning Plumbing & Heating Inc.
What services does Priority One Air Conditioning Plumbing & Heating Inc. provide?
They provide repairs, replacements, installations, and maintenance services for air conditioning, heating, and plumbing systems.
Since when has Priority One Air Conditioning Plumbing & Heating Inc. been serving the Coachella Valley?
They have been serving the Coachella Valley since 1998.
What are the business hours of Priority One Air Conditioning Plumbing & Heating Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Priority One Air Conditioning Plumbing & Heating Inc. located?
Their address is 41995 Boardwalk, Suite D, Palm Desert, CA 92211, USA.
How can customers contact Priority One Air Conditioning Plumbing & Heating Inc.?
Customers can call +1 760-773-0811 or email admin@priorityonepd.com to get in touch.
What languages does Priority One Air Conditioning Plumbing & Heating Inc. support?
They provide services in both English and Spanish.
Which cities in the Coachella Valley does Priority One Air Conditioning Plumbing & Heating Inc. serve?
They serve Palm Springs, Cathedral City, Rancho Mirage, Indian Wells, Palm Desert, Indio, La Quinta, Bermuda Dunes, and Coachella.
Are there any nearby medical facilities close to Priority One Air Conditioning Plumbing & Heating Inc.?
Yes, nearby medical facilities include Palm Desert Pet Hospital, Health Service Alliance, West Coast Foot and Ankle Center, Desert Sleep Institute, and Ashlyn Champagne, MD.
What entertainment and arts venues are near Priority One Air Conditioning Plumbing & Heating Inc.?
Nearby entertainment options include California Ballet Opera - CBO and BTE, Inc., both offering arts and performing arts experiences.
How can nearby real estate and property management businesses assist you when visiting Priority One Air Conditioning Plumbing & Heating Inc.?
Nearby real estate groups like Ahu Kocaballi Real Estate Group and Foresite Escrow can help customers looking for property services in the area, making it convenient to coordinate home improvement or HVAC needs alongside real estate transactions.