Priority One Air Conditioning Plumbing & Heating Inc.

4.5
110 reviews

About

HVAC ContractorPlumberAir Conditioning Contractor
We’re an air conditioning, heating, and plumbing company providing repairs, replacements, installations, and maintenance services serving the Coachella Valley Since 1998

Location

Priority One Air Conditioning Plumbing & Heating Inc.
41995 Boardwalk, Palm Desert, CA
92211, United States

Hours

Reviews

4.5
110 reviews
5 stars
92
4 stars
2
3 stars
2
2 stars
3
1 star
11
  • DF
    Debbie Ferrari
    3 days ago
    5.0
    I've been doing a rehab project and since June I've had reason to use Priority One for the A/C, Plumbing and now the Heater. Always the best service, knowledgeable people, good service, prompt and reasonable prices! What more could you want!!!?
  • RK
    Rob Kalmbach
    4 days ago
    5.0
    We had our HVAC system serviced during our annual inspection, and the experience was excellent. Our technician, Greg, was fantastic—friendly, professional, and genuinely took great care of us. Priority One has become our go-to HVAC company, and it’s largely because their techs are so knowledgeable, personable, and consistently positive. Highly recommended -
  • WS
    William “Bill” Sites
    Nov 14, 2025
    5.0
    Our plumbing issues were difficult because of the age of the home we just purchased. Our technician, Thomas, did an excellent job on each of the three repair jobs, cleaned up, thanked us and departed after working five hours. Hope he is our plumbing technician when we call Priority One next time.
  • DN
    Duke Nukem
    Nov 13, 2025
    1.0
    Re: Your Invoice from Priority One Plumbing, Heating and AC | Bad Business Practice & Disputing The Invoice for The Tasks/Job Dear Charlene and Thomas, We never receive any itemized costs for the parts and work, which we do not appreciate and is not good business practice. At least provide us a quote prior to the job completion and orders of the parts installed. Our team do not feel comfortable in paying this invoice, since we have in-house technicians who are able to complete these jobs minus the vent system that needed work. Thomas never mentioned any quotes for us and just installed the products. He also mentioned that it would not cost this much upon adding the jobs listed. In addition, he was very late on the first job and did not thoroughly explain the prices for each and assumed that he would order the parts and install it without our prior consent regarding the fees involved. Also, we were never followed up on how long the products orders were going to arrive. It took weeks to get a response after we had contacted Priority One several times. It’s very inappropriate and would like to reverse the jobs and waive this invoice if that’s the case. We would also cancel out our maintenance package with Priority One for our commercial business locations and residential home if we do not get a fair and updated invoice with discounts and waivers of the tasks for the orders. Thank you!
  • NL
    Nancy Lee
    Nov 6, 2025
    5.0
    Neal, Jose and Jesus were great. Neal and Jose worked non stop from the moment they arrived until their departure. Jesus provided support with necessary parts. They are an exceptional team. Their work is meticulous and thorough. They provided easily understood explanations and instructions, kept their work area clean and were very friendly and pleasant to have around for the day. The heat pump installation was flawless. I couldn’t be happier.

Frequently Asked Questions About Priority One Air Conditioning Plumbing & Heating Inc.

What services does Priority One Air Conditioning Plumbing & Heating Inc. provide?

They provide repairs, replacements, installations, and maintenance services for air conditioning, heating, and plumbing systems.

Since when has Priority One Air Conditioning Plumbing & Heating Inc. been serving the Coachella Valley?

They have been serving the Coachella Valley since 1998.