Business Details
About
Air Conditioning ContractorAir Quality ConsultantHeating ContractorHeating Equipment SupplierHVAC Contractor
We are a family business serving the Coachella Valley's air conditioning and heating needs since 1980. We are a full service HVAC company that repairs, installs and improves your indoor climate. We pride ourselves in customer service and quality work. As a local family owned and operated business, we are also involved in our small community through events like the Tour De Palm Springs. Give us a call today!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Esser Air Conditioning and Heating
77971 Wildcat Dr, Palm Desert, CA
92211, United States
Hours
Reviews
4.8
686 reviews
5 stars
636
4 stars
21
3 stars7
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional demeanor of the staff, highlighting their willingness to answer questions and provide thorough explanations.
Technical Expertise
Technicians were frequently described as competent and thorough, with many reviews noting their ability to diagnose and resolve issues efficiently.
Communication
The business received positive feedback for its excellent communication, including timely updates and clear explanations of services and pricing.
Reliability
Many customers expressed satisfaction with the promptness and reliability of service, often mentioning same-day responses and timely appointments.
Value for Money
While some noted that Esser's services are not the cheapest, many customers felt that the quality of service justified the cost, emphasizing competitive pricing and thorough work.
- KSKim Shwachman4 days ago5.0Love Ruben!! He does a wonderful, thorough job every time!
- SMShelly MacdonaldNov 2, 20255.0Very kind and knowledgable workers. They took their time answering all of my questions. I would recommend them.
- DSDenise shermanOct 31, 20254.0The service man was very competent and helping us find out why there wasn’t an even flow of air in our rooms in our house. If neglected to tell the list ahead of time how much it would cost for his attentive findings. It would’ve been nice to have had that knowledgeprior to the completion of the job.
- CBCatherine BeresOct 24, 20255.0We requested an introductory special for servicing our 2 AC units. It was easily arranged and confirmed over the phone. Technician Zach arrived as scheduled and did a comprehensive maintenance service. He clearly explained everything and the price was extremely reasonable. They offer a full menu of services which we will use in the future. Communication was excellent!
- KTKarie TenneyOct 23, 20255.0Our tech, Zach Warren, was excellent. Efficient, friendly, respectful of my property and towards us. Very knowledgeable. Explained the results of the maintenance and most importantly did not try to sell extra repairs. 5stars for Zach.
Frequently Asked Questions About Esser Air Conditioning and Heating
What services does Esser Air Conditioning and Heating provide?
Esser Air Conditioning and Heating offers full service HVAC solutions including repair, installation, and indoor climate improvement.
How long has Esser Air Conditioning and Heating been in business?
This family-owned business has been serving the Coachella Valley since 1980.
What are the operating hours of Esser Air Conditioning and Heating?
They are open every day from 8:00 AM to 5:00 PM.
Does Esser Air Conditioning and Heating offer wheelchair accessible facilities?
Yes, they have wheelchair accessible seating and restrooms, including unisex restrooms.
Can I get online estimates for services from Esser Air Conditioning and Heating?
Yes, they offer online estimates for their HVAC services.
What payment options are accepted at Esser Air Conditioning and Heating?
They accept American Express, Cash, Check, Contactless Payment, Discover, Financing, Invoice, MasterCard, and Visa.
Is Esser Air Conditioning and Heating a local community-engaged business?
Yes, they are a local family-owned business active in community events like the Tour De Palm Springs.
What nearby services are available around Esser Air Conditioning and Heating for contractors and construction?
Nearby you can find Desert Contracting and Competitive West Pool Construction which offer contractor and construction services, useful for customers coordinating home improvements alongside HVAC work.
Are there any nearby dining options customers might visit before or after service from Esser Air Conditioning and Heating?
Yes, La Quinta Brewing Co. is a nearby brewery and restaurant where customers can enjoy a meal or drink near Esser Air Conditioning and Heating.
How can customers visiting Esser Air Conditioning and Heating take advantage of nearby automotive or home service providers?
Customers can visit nearby places like MasterShield Paint Protection & Window Tint for automotive services or Purchase Green Coachella Valley for landscaping and home improvement products.