ServiceMaster Restore of Niagara

Reviews

• LM

  Lily McDonald

  2 days ago
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..Can
• CB

  Christopher Beswick

  Apr 28, 2026
  5.0
  Hello, I am a Condo Property Manager with Eicon Property Management and pleased to share these great comments from my board of directors pertaining to a Fire cleanup and restoration at our community in Grimsby. "After the fire, our Insurance adjuster hired a different restoration company, well known in the area, to do the work of putting Unit 1 back in place.  They really did a terrible job and eventually they were replaced by Service Master. The difference between the two companies was astonishing.  A day and night difference.  Our contact at Service Master was Jason Reles, Construction Manager, and he was a gem to work with.  Every telephone call and every email was answered promptly, and he always reenforced the fact that we were to feel free to call him at any time whenever we had questions or needed something. When Service Master took over they not only had to put the unit back in order, but they also had to undo some of the sub-standard work that had been started by the first restoration company.  I can remember Jason telling us on the first day we met him that when they were finished with the unit it would look amazing, and he was true to his word.    Jason's crew were professional, friendly, accommodating to other owners in our development, and I would not hesitate to recommend their work very highly.  I hope we never have to deal with this kind of situation again, but if we did, Service Master would be my first call.  I feel we were so fortunate to have had Service Master doing the work they did to restore this unit." Signed, the Board of Directors at NNCC36. Cheers.
• PM

  Patricia Mingle

  Apr 27, 2026
  5.0
  Ian and Colin provided excellent service during our basement flood. They were extremely organized, professional, and worked efficiently to get everything handled in a minimal amount of time. The results were great, and they made a stressful situation much easier. Highly recommend their services.
• CF

  Craig Fisher

  Apr 17, 2026
  4.0
  My only problem was the lack of communication with them. Left numerous messages on the answering machine and no return calls. Might have sent a few emails as well. Wanted to find out what was going on with my claim. Once weather cleared up the work done by the contractor was great and that a follow up by Jason was appreciated.
• WB

  Wayne B

  Apr 8, 2026
  5.0
  ServiceMaster Restore of Niagara does so much more than water damage restoration! My mother's home was a complete tear down & rebuild after suffering a devastating fire. ServiceMaster took care of the entire project; from removal & disposal of her destroyed contents, to municipal permits, demolition, remediation, and completely rebuilding a beautiful home down to the final paintbrush stroke. ServiceMaster dealt directly with our insurance company, alleviating much of the stress & anxiety of navigating a claims process we were completely unfamiliar with. They were very transparent throughout the entire process. We were able to meet openly with Will, who would liaise with our insurance company, as well as provide updates on the project. We always felt Will had our backs as he negotiated with our insurance company. Jason and his team of highly skilled local subcontractors did an exceptional job with the construction and rebuild. The sub-trades were both professional and courteous, while paying attention to the smallest details. Jason is very knowledgeable, organized, and hands-on in his management of the project. He knew exactly what was happening during every phase of construction. He always took time to make himself available; whether it was providing guidance & expertise with decisions & choices, or simply to answer our questions. We felt comfortable Jason was running the project. He is truly top-notch. The end result of my mom's new home was simply spectacular. The level of craftsmanship & quality is something you might expect from a custom built home. We are pleased we chose ServiceMaster Restore of Niagara to look after the rebuilding of my mom's home. They put her mind at ease at the initial meeting, and took special care of her through the entire project. We would not hesitate to recommend them or their services to anyone.

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