We had our annual maintenance tune up for our gas fireplace on Nov 4. 2026.
Don’s Heating installed it 5 years ago.
Two gentlemen arrived on site, Tyler and Iraj who was in training and did a lot of the maintenance. Both men were polite and clean while they worked. We are happy once again with our fireplace in good order and lovely to look at. Thanks so much for a great job guys!
Sue & Glenn Culver
AA
Afshin Heidar Abady
4 days ago
Dean was excellent! He was incredibly meticulous, professional, and thorough throughout the entire process. His attention to detail was outstanding, and he took the time to ensure everything was done properly. It’s refreshing to deal with someone who takes such pride in their work and genuinely cares about providing quality service.
Dean is knowledgeable, reliable, and courteous, and I wouldn’t hesitate to recommend him to anyone looking for exceptional heating and cooling service. Highly recommended!
RC
Robert Cannon-Sherlock
Oct 28, 2026
Our furnace went down and after 25 years we opted for a new system. After doing our research and working with another contractor for four weeks and getting no where I called Don's. The sales rep Arsi was there the next day to look at the work. He was very helpful and I felt that I could trust him immediately. After making final decisions on the system we wanted (Napoleon- Canadian) Arsi was able to schedule us for installation almost immediately. Gord, the lead on the job arrived bright and early with his team. We walked through the issues and the team got right to it. The work was completed on time and it was done with a high degree of skill and professionalism. There were no issues of note. Great Job everyone a success from beginning to end.
Robert and Laura
LP
Linda Pearl
Oct 28, 2026
We dealt with Tarinder for the initial inspection, and with Arsi, to purchase our new furnace and A/C system. They were both extremely well-versed in all things HVAC, and answered all questions, clearly and patiently. Arsi arranged to have our new system delivered and installed the next day, and we were given what we believe to be, a good and fair price. Our installation techs were Erwin, Richard and Jacob. They were all very friendly and polite, and were able to answer every question, and help guide us through the learning process of our new, Smart thermostat. The old furnace was taken away, and the work areas were left completely clean. There were no major problems or difficulties, and the minor areas of concern were dealt with quickly and efficiently. A huge shout-out to Erwin, Richard and Jacob, they were amazing. We highly recommend Don's Heating and Cooling. Great job!
LW
Lola W-Britt
Oct 22, 2026
If only it could be 0 stars🙄🙄🙄. Parminder decided to leave a senior citizen without heat because he wanted to scan my father into purchasing a new furnace because we couldn’t maintain heat in the house. The furnace blew and the thermostat didn’t seem to connect with the furnace. Why when he changed the battery the heat started blowing well?. My father reported this to me as I take care of my father’s affairs and I was at work.
I get a call from this guy stating he couldn’t find the Nav plate. And because of that he couldn’t service it but he would recommend financing a new furnace. This furnace and house btw is about 8-10 years old. It had been serviced before.
He stated that in good conscience he couldn’t leave the furnace on and that he would get back to me on Monday with the information needed from the manufacturer. I called and complained and I did pay them immediately after they had done the service call. I feel scammed and I don’t trust anyone that would put the health and safety of a senior citizen in peril. How is that for lack of compassion and non- professional!