TEGS Tools & Machinery is a 3rd generation family owned and operated business serving Hamilton and surrounding areas for over 35 years. We have 2 retail store locations in Hamilton and nearly 10,000 square feet of combined showroom space providing our customers with a diverse selection of tools and machinery from the most trusted brands. We have built a reputation as being one of the premier tool retailers in the country, offering our customers the best advice, product knowledge, selection and customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.