Airtime Heating and Air

Reviews

• RQ

  ross quam

  4 days ago
  5.0
  Our heater hasn't worked in over a year. Our home warranty company sent two different vendors to troubleshoot only to tell me I needed a $20,000 new HVAC system. I called Airtime Heating & Air, they came out and FIXED the issue in less than 15 minutes. These guys are real HVAC technicians, not just HVAC sales people. Thank you Manny!
• SC

  Siouxrita Clarke

  4 days ago
  5.0
  Service representative, Frank came out and provided several options to work for my situation on our Tankless Water Heater. Very helpful. We needed to realign the old Navien NPE-180A up 4-6 inches, move copper pipe to allow for more room. Decided to upgrade because water in kitchen and bathrooms take a few minutes (several) to heat up (wastes water in kitchen and bathrooms) and my old model didn't have the specialized pump. The new Navien NPE-240A2 is the upgraded version and it would save on labor costs by replacing the older one (8 years old and still working) for what we needed. The service technicians Frank and Ray did a great job! They were kind and helpful especially for what I needed to provide a little better space in my laundry area. Frank also identified the condensation line was not properly installed from a previous plumbing company. Also, when they were checking the heating of the water in the kitchen, they identified the connections needed replacement due to the corrosion and the cold connection actually broke off. They repaired the items at no additional cost. The new Navien unit NPE 240A2 looks so much better along with the special pump in the kitchen. Now the hot water only takes a few seconds now instead of 4-5 minutes. Yay!!! Airtime did such a great job that we are having them come back next week to install the Halo-5 Water Filtration system. We don't want any pipes to corrode further and this will help to eliminate the corrosion. They are offered a discount too since we purchased both systems. The service and installation was absolutely outstanding and on time! Will definitely set up the maintenance plan too. Thank you Frank, Ray and Keith! Looking forward to the new Halo-5 Filtration system.
• MM

  Mike Mueller

  5 days ago
  5.0
  Awesome experience with this company. Very thorough and professional. Our technician Angel caught 4 or 5 items the previous company missed. I like the transparency and the options with how to approach my system maintenance. I went with a mid level repair, no hard upsell or pushy sales pitch. These guys actually cared enough when others just swept it under the rug. Thank you guys again. I'd trust them with my grnadmother
• CR

  Catherine Rollins

  Nov 14, 2025
  5.0
  Frank and CJ were absolutely amazing from start to finish. Frank arrived promptly, explained the issue clearly, and walked us through everything in such a calm and professional way. We never felt rushed, confused, or embarrassed for asking questions. They were able to repair the issue the very next day and did a fantastic job. As a real estate agent who works with many different vendors, I would highly recommend them to my clients in the future!
• RP

  Ramm Phillips

  Nov 6, 2025
  5.0
  After 30 yrs of service, my home HVAC system finally breathed its last. I needed to replace the whole thing. I decided to get three bids and down-select. By the time I had two excellent bids, I felt that No. 2 was my best bet. But, true to myself and my wonderful wife, I met with a third company to ensure I did my, "three bid" due diligence. That company I chose was AirTime Plumbing Heating and Air. When Brandon Crowe (sp?) arrived, I was of the mindset that I knew who I was going with so let's just go thru the motions to get to the next step. Within 20 mins, Brandon had calmly, quietly won me over on both he and his company. He was technically superior and his price was more attractive. From there, it was like a fairy tale script. Leadup to the install was easy as I had instant access to Brandon and anyone else in the company the whole time. They all seemed so happy to work with me. They arrived on the appointed day, right on time in a beautiful Mercedes Sprinter van painted/wrapped in their company colors and logos. They all wore AirTime uniforms. It spelled success. Again, the crew was all smiles, wonderfully courteous and eminently capable. In about seven hours they removed and replaced my old 5 ton system in pieces, showing me everything as it was headed to the truck. How they dug it out of the attic, I'll never know. The new system is incredibly quiet, easy to control with the new digital thermostat with Bluetooth pairing on my phone. They walked me through everything with the patience of Job. Bless them, Michael, Brayton and Lupe! And, Pedro, one of the owners. He came by to shake hands and connect. I learned that he and I are both recent cancer survivors. We shared our stories which was very special to me. On top of that, when we tried to feed them lunch, we learned that Pedro had already provided his crew with food. So, we went and got 85 deg pastries for them. We feel like we made new friends. We are looking forward to the bi-annual visits to check out the system to keep it in top shape each year. I couldn't be happier. These guys are the "real deal", I highly recommend them if you live in the Oceanside/North County area. They have a bi-annual maintenance/service program which enables the warranty. I joined that so I wouldn't have to worry about the system anymore. Airtime is now one of our "family jewels".

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