ServiceMaster of The Valley

Reviews

• RH

  Rosemary T. Hurlburt

  Oct 30, 2026
  5.0
  ⭐⭐⭐⭐⭐ 5 Stars – Absolutely Outstanding Service! Above and Beyond! I cannot say enough wonderful things about Karan, Deep, Oak, Sahiv, Jo, Nat, and Kayla! This amazing team came into my home to fix my room, and from beginning to end, they were absolutely fantastic. Not only were they professional and hardworking, but they were also incredibly kind, respectful, understanding, and genuinely wonderful people. When they arrived, I wasn't quite ready and answered the door in my robe. Without hesitation, they kindly gave me the time and privacy to get dressed before continuing their work. That small act of consideration meant more to me than they probably realized. I have been dealing with the aftermath of a motor vehicle accident (MVA), and because of that, keeping my home up to my usual standards has been difficult. I was feeling a little self-conscious about the condition of my house, but instead of making me feel uncomfortable, they went out of their way to compliment how clean my home was. They probably had no idea how much those kind words meant to me that day. What really stood out was their personalities. They were friendly, cheerful, joking around, and making the whole experience enjoyable. They didn't make me feel like I was just another job on their schedule. They treated me with kindness, dignity, and respect. They went above and beyond what was expected of them, and I truly appreciated every bit of it. Sometimes it's not just about the work people do, but about how they make you feel while doing it. This team made me feel comfortable, respected, and genuinely cared about. I have always believed that if we are willing to take the time to leave a review when service is disappointing, we should be just as willing—if not more so—to recognize people who do an exceptional job. Too often, people only hear about what they have done wrong, while those who go above and beyond receive little recognition. I believe kindness, hard work, and outstanding customer service deserve to be acknowledged and celebrated. And this team certainly deserves that recognition! I hope their employer realizes what an incredible group of people they have representing their company. Employees like these are worth their weight in gold! Thank you all from the bottom of my heart. Your kindness, professionalism, sense of humour, and thoughtfulness did not go unnoticed. You made what could have been a stressful experience into an incredibly positive one. I would absolutely give this team 10 stars if I could! I highly recommend them! Sorry about all Chips Hair
• JL

  Joshua Law

  Oct 1, 2026
  5.0
  Worked with Sara. She was amazing and met all my needs! Very strong communication! They actually did more than I had asked them too and I still was well within the budget. A company with integrity. Thank you so much and I look forward to the next job I have you hired for!
• PM

  Pat Mutch

  Jul 26, 2026
  5.0
  Found this service to be very helpful as I prepare to put a property on the market. Not knowing where to start to ending with a mould issue in attic and basement treated has been most helpful. Efficient, ease to work with and very prompt. In and out within a short time span. Very thankful!
• JP

  J Pineo

  Jun 26, 2026
  5.0
  Annie and Jo were on time, efficient, cheerful, pleasant, considerate, and informative. The carpets look great! Thank you for a super job!
• GC

  Gail Carleton

  Jun 12, 2026
  5.0
  Very capable and personable staff. Did a great job for me.

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