Construction Concern

Reviews

• OG

  Olga Gomzhina

  Apr 15, 2025
  2.0
  We were initially pleased with the doors installed by Construction Concern. Richard seemed professional, and his team did a good job with the initial installation. However, our opinion has changed due to issues with the follow-up service. After the work was completed, we noticed a few small defects and contacted Richard to have them fixed. It took his team a few months to come out and address these issues, which was very disappointing. We also referred our neighbor, who used Construction Concern for a similar project. We were promised a referral bonus for this, but we never received it. We even called the company and left a message, but our call was never returned. Given the poor follow-up service and the failure to honor the referral bonus, we're dropping our rating to 2 stars. We will not be considering this company for any future projects.
• DA

  David Abadi

  Feb 14, 2023
  5.0
  These guys are great. First off they sell Anlin windows. I didn't know there was such a difference in the quality compared to other window manufacturers but there is. There first day they knocked out 9 windows and 1 slider. It was done neatly and professional. Richard's installation crew was great and had nothing but respect for my home and our belongings. Being in the home improvement business myself I have a very high standard for what I expect when a contractor does work for me. Construction Concern had exceded all of my expectations so much I gave him 2 of my friends, and 1 very good client for new windows. Even a bonus they were less $ than the competition. From when we ordered our windows to install was less than 5 weeks. If your looking for new windows your search is over finding the rights guys. You just did....
• MC

  Michael Coblentz

  Nov 1, 2019
  5.0
  Owner was very reasonable, followed up with his workers, and the cost was reasonable. Ive recommend them to friends and family and would use them again in the future. Everything was finished ahead of schedule!
• MD

  Michael Dichirico

  Jun 1, 2019
  1.0
  I was referred to Richard Herron of Construction Concern by the realtor who had helped me buy my house. I do not recommend Construction Concern. Here are the reasons: 1. Richard told me that he'd be starting the project in 2 weeks from the time I signed his contract. He did not start within two weeks. Rather, he only started the project after I began complaining how every time I'd ask when they'd be starting, I'd get back some canned response about them starting in 2-3 weeks. 2. Richard said he'd have the project done in 1.5 weeks. Another complete lie. He kept insisting that he was waiting on materials to arrive. That may or may not be true, but regardless, don't say you'll be done in 1.5 weeks if you know you need to order and wait on materials. That obviously affects the project timeline. To give some context, instead of taking 1.5 weeks, the project ran for approximately 6 weeks. That's an increase of 300% to the project timeline. 3. Richard said that the payment structure would be as follows: $1000 deposit, 40% due upon starting the project, the remaining balance due upon project completion. Another falsehood. Even as the project could not be considered finished since we were still waiting on materials to arrive, Richard began asking for the remaining balance (minus $1000, which he would so graciously allow me to pay once he finished everything). WTF? You give me some fake timeline and then start asking for your money despite you not being done, Richard? 4. Despite relaying my ire to Richard, he would only reply and phrase his statements as "I'm calling to clear up any confusion..." Confusion? Which confusion would that be? That I signed a contract with you at the end of March 2019, you were supposed to start by April 15th, and be done in 1.5 weeks, which would be approximately April 25th. The confusion that you advertise yourself as a contractor with decades of experience, but yet can't accurately estimate your timelines nor do you even factor delivery time of materials? Richard, in his old-timer charm, tries to sound like a sweet, honest guy, but really, he's a bag of sh*t. He charges top dollar, but doesn't provide quality service. He'll tell you about his 30+ years of experience to convince you that he's good at his job. Yeah, whatever, tell that to everyone else who's written a lousy Yelp review on his company. We don't even know how many other customers are out there that did not write a review who are regretful of having trusted Mr. "30 years of experience". Don't hire this company.
• SH

  Scott Hounsell

  Apr 12, 2019
  1.0
  RUN RUN RUN!! Do not use Construction Concern under any circumstances!!! Richard Herron and Construction Concern engaged in some of the most deceptive and negligent work I have ever encountered. They were over 6 months late in starting the project, 7000 over budget and I had to fire him and his crew for their incompetent work. Their completed siding project in on our house is going to require over 5k in repairs less than 6 months later. Richard told me he could use materials that were not on the plans, flew counter to the Santa Clarita Building Department, structural engineer and architect HE HIRED, and when confronted with these inaccuracies, lied to us about the resolution. He installed a door backwards, used the wrong wood and fasteners for the project and poured a concrete footing 17 inches in the wrong direction. (and that is just a few of the examples) He left lumber in our driveway we asked him to take away when he was fired and made it so we haven't been able to use our backyard or front Driveway in over 3 months. THEN, to top it all off, we just found out yesterday that Richard drilled through the drain line of our master bathroom shower leading to a leak in our wall for the last three months and causing thousands of dollars in damage. Pictures of all my claims are available. We filed a complaint with the CSLB and when Richard found out he FRAUDULENTLY went and purchased materials under our account at the lumber yard three months after he was fired. Now the lumber yard filed a preliminary notice for materials we never received. We will be pursuing immediate civil and criminal recourse for this fraud. Use literally anyone else. ANYONE. Do not fall prey to their fast talking.

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