Dixieline South Bay CA Home Center serves contractors and homeowners alike across Southern California. Dixieline Home Centers offer customers a complete selection of home improvement products, building materials, and lumber for their jobs. Visit our location in National City to find quality products such as decking, kitchen cabinets, lawn and garden, paint, plumbing, tools, and more. Our knowledgeable staff lools forward to assisting you to select the supplies needed for your next project!
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude service and a lack of attention.
Organization
Several reviews highlighted issues with order management and organization, including incorrect confirmations about product availability and poor communication.
Product Availability
Customers appreciated the variety of products available, but some noted that items often run out quickly, leading to disappointment.
Store Environment
The store is generally described as clean and well-organized, but some customers felt uncomfortable due to perceived judgment from staff.
Staff Knowledge
Many customers found staff to be knowledgeable and helpful, particularly in assisting with specific product inquiries.
AZ
angel zavalza
Nov 12, 2025
1.0
Frustrating and Unprofessional Experience
I’ve had an extremely disappointing experience with this Dixieline location. I was called twice by their staff confirming that my material order was ready for pickup. Both times, I drove to the store with my employees — taking time out of our workday — only to find out that the material wasn’t actually there.
This shows a serious lack of organization, communication, and professionalism. As a contractor, my time and my crew’s time are valuable, and it’s unacceptable for a supplier to give false confirmations twice in a row.
I expected better coordination from a company of this size. Unfortunately, this experience showed incompetence and poor management of orders. I won’t be trusting this location again for future material pickups.
BE
Brian E
Aug 28, 2025
5.0
Everyone here is so helpful and polite. Well done to the training staff. Its always a pleasure coming here each week to pick up supplies for my work. Today Alex Hernadez and his team helped me with a multitude of questions that I had and needed help facilitating my order. Once again thank you.
II
ibdiaz69
Aug 7, 2025
3.0
Not a good vibe. Cashiers are doing their own thing and you just stand there waiting for them and they don't even apologize for not being fast.
ZL
Zuriel Lopez
Aug 6, 2025
5.0
Had what I was looking for no problem will definitely come back.
MV
M V
Mar 24, 2019
1.0
Lousy customer experience from associate named David.. Would never do business here. Home Depot for me now
Frequently Asked Questions About Dixieline Lumber and Home Centers
What type of products does Dixieline Lumber and Home Centers offer?
Dixieline offers a complete selection of home improvement products including lumber, building materials, decking, cabinets, paint, plumbing, tools, windows, doors, roofing, and more.
Where is Dixieline Lumber and Home Centers located?
The National City location is at 3450 Highland Ave, National City, CA 91950.
What are the store hours for Dixieline Lumber and Home Centers in National City?
Monday through Friday, the store is open from 7:00 AM to 6:00 PM; Saturdays from 7:00 AM to 4:00 PM; and Sundays from 9:00 AM to 4:00 PM. The store is closed on December 25th.
Does Dixieline Lumber offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Which popular brands can I find at Dixieline Lumber and Home Centers?
Brands include Knauf, Aristokraft, Andersen, Milgard, Baldwin, Hitachi, Valspar, GAF, James Hardie, and many more.
What payment methods are accepted at Dixieline Lumber and Home Centers?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Invoice, MasterCard, and Visa.
Are there Spanish-speaking staff available at Dixieline Lumber?
Yes, English is spoken and there is a fluent Spanish speaker available to assist customers.
How can I contact Dixieline Lumber and Home Centers for customer service?
You can call them at +1 619-425-6660 or email CustomerService@Bldr.com.
What nearby dining options are there around Dixieline Lumber and Home Centers?
Nearby you can find Tacos el Trompo, a Mexican restaurant, ideal for a meal before or after your visit to Dixieline Lumber.
Are there other useful stores near Dixieline Lumber and Home Centers for complementary shopping?
Yes, nearby retail options include Grocery Outlet for groceries, Office Depot for printing and office supplies, and Red Wing Shoes for footwear needs.
How can nearby services like Blue Rhino Propane Exchange complement my visit to Dixieline Lumber?
Blue Rhino Propane Exchange nearby can provide propane refills, which is useful if you are working on outdoor projects requiring propane equipment alongside materials from Dixieline.