MA
Myia Alston-Rutherford
2 days ago
Big B’s is the only plumber service we use! The plumbers always explain the problem, our options and what is recommended. Add to that that they are courteous and sometimes even funny. Jose R and Elijia are our go to guys.
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Brittany Borga
3 days ago
Friday evening toilet started to leak, found Big B's via Google search, and was able to book an appointment online for next day service which was Saturday since they work weekends. Eliah C. was my plumber and he was friendly, thorough, and got the job done quick. He was kind enough to gave me a couple estimates for some future work I want done, the estimates will stay on my account, and I can reach back out when I'm ready to proceed, nice and easy!
Unbelievable! This gentleman went above and beyond. He got my debrief, looked at the issues, and dove in and got the job done… and quickly. Don’t be fooled by the young face. I could tell instantly that he had experience and knew what he was doing. Such a huge relief. I had a previous local plumber wreak havoc on my shower cartridge so I was bummed but this fellow was who I should have called first. He got the job done in way more than HALF the time. Thank you.
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Timothy Snoke
Feb 20, 2026
The technician was on time, polite, had shoe covers, looked at the issue, explained what was needed to fix it, had the parts on hand, fixed the issue, tested it to make sure it was actually fixed, showed me the work, I paid the invoice, all in about 30 mins, with little impact to my work day! Great job!
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Cristopher Rios
Feb 13, 2026
I don’t leave reviews often, but this company absolutely earned it.
If you want the job done right the first time, with zero guessing, zero runaround, and zero cutting corners, this is who you call.
They’ve handled plumbing, electrical, and HVAC work for me, and every single time the experience has been the same: professional, organized, and extremely clear from start to finish. Before any work began, they walked me through exactly what was wrong, what needed to be done, what options I had, and what it would cost. No vague explanations. No surprise charges. Just straight, honest communication.
The quality of work is top-tier. Clean installs. Clean wiring. Clean pipe runs. Everything looks intentional and built to last, not slapped together to pass inspection. You can tell their technicians take pride in their craft.
What really sets them apart is communication. They show up when they say they will. They follow up. They explain things in plain language. They don’t talk down to you or rush you. That alone is rare.
Yes, they’re a bit more expensive than some competitors. But you’re paying for experience, accountability, and peace of mind. In trades like plumbing, electrical, and HVAC, that matters. A bad install costs way more in the long run.
If you value quality, professionalism, and clear communication, this company is worth every dollar. Highly recommend.