Business Details
About
Construction CompanyHVAC ContractorAir Conditioning ContractorEmergency Plumbers
"Villara offers Service and Replacement, for Heating, Cooling, Plumbing, and Solar, for residential and commercial customers in northern and central California. In the last 75 years Villara’s has built a reputation by partnering with local builders to become a reliable asset for builders and homeowners in the Northern California Area. Currently the largest family owned and operated HVAC & Plumbing Company in Northern, CA, with offices in McClellan, Manteca, Fairfield and Milpitas. Villara services the greater Sacramento area, and much of the Bay Area. Villara is committed to skillfully supporting our community, our customers, and our employees."
Location
Hours
Reviews
4.8
1,037 reviews
5 stars
961
4 stars
16
3 stars7
2 stars3
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism, knowledge, and thoroughness during service calls.
Customer Service
There were numerous complaints about poor customer service, including difficulties in communication and follow-up.
Timeliness
Several reviews highlighted the promptness of service, with technicians often arriving on time and addressing issues quickly.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for services and unexpected charges.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
- JDjohn dugginsDec 26, 20255.0They do a great job maintaining the equipment. There techs are informative and the final report is great!
- RBRay B.Dec 25, 20253.0Have been a long time Villara customer for several years. Technicians call you, arrive on time, complete the job. Used them on 12-18-25 . Technician arrived , gave me a price, which I accepted. The technician was here so I wanted to get the part replaced. No fault of the technician and my mistake for excepting the price. The next day I got a call from Mark asking if everything went okay. Mark sounded like a robot and AI. When I set up the original appointment same thing . I usually talk to a real person . After I explained to Mark I thought the price was over the top, again my fault for accepting it, Mark asked if I wanted to speak to a supervisor which I said yes. Later in the day got a call back from I believe her name was Anna ? She was helpful , but could did not know the answer to why the price was so high. I figured a supervisor/ manager would have this information, but she told me Sean would call me back tomorrow which was Saturday the 20th of December. Saturday came and no phone call. Here we are 12-24-25 and no phone call. I was just looking for a breakdown of the prices and how the company calculates the price. I feel this is poor customer service especially for a longtime customer. I hope to stay with this company and will see how the future is with customer service. Thank you.
- MPM PDec 24, 20255.0Amazing experience. Villara came short notice and fixed the issue of switched zoning in less than 10 minutes. Dino was the guy that came. He was nice and informative of how the HVAC system was wired up.
- TSTony SalangsangDec 19, 20255.0We called Villara to repair our heating system. The technician, Aurelio Enriquez came in two days later, found the problem and ordered the parts needed. Aurelio slotted us in as soon as the parts came in. He fixed the problem with a minimum amount of down time for us. We really appreciate the timely way Villara repaired our heating system problem. We can always count on Villara for any HVAC issue we may have.
- KKKathy KollehnerNov 26, 20251.0Villara sent someone to my house for a simple job that was from the warranty department, and my house is no longer under warranty. They knew this beforehand. I had to wait one hour after his arrival for him to get a confirmation from some stupid department. All I wanted done was to have the showerhead exchanged and the drain exchanged in my tub, a very simple job. He quoted me a price of $282. I refused to pay it. It is impossible to get a hold of their customer service. They have AI and do not answer the phone personally. Do not ever use this company!
Frequently Asked Questions About Villara
What services does Villara offer?
Villara provides service and replacement for heating, cooling, plumbing, and solar systems for residential and commercial customers in Northern and Central California.
Where is Villara located?
Villara's main location is at 4700 Lang Ave, McClellan Park, CA 95652, USA.
What are Villara's hours of operation?
Villara is open 24 hours a day, 7 days a week, including weekends.
When was Villara established?
Villara was established in 1947 and has been serving customers for over 75 years.
What makes Villara a trusted home service provider?
Villara has built a reputation since 1947 by partnering with local builders and offering reliable HVAC and plumbing services to homeowners and businesses, making it the largest family-owned HVAC and plumbing company in Northern California.
How can I contact Villara for service?
You can reach Villara by phone at +1 916-472-2702 or visit their website at https://villara.com/.
Are there any nearby transit or shuttle services customers might use to visit Villara?
Customers can use Silverado Stages, which offers airport shuttles and bus services nearby, to conveniently reach Villara in McClellan Park.
What nearby businesses could be relevant to Villara's customers or contractors?
Nearby businesses such as California Safe Soil (agricultural services), PM Packaging (printing services), and Ace Insulation Inc. (insulation installation) could be relevant for customers or contractors working with Villara.
Are there any nearby facilities for vehicle storage that customers visiting Villara might find useful?
Yes, the RV Storage Depot at McClellan Park provides RV and boat storage facilities close to Villara, useful for customers with recreational vehicles.
What types of customers does Villara serve in Northern and Central California?
Villara serves both residential homeowners and commercial customers, including local builders, providing HVAC, plumbing, and solar services.