ServiceMaster Restore of Winnipeg

Reviews

• RC

  Rejeanne Caron

  6 days ago
  5.0
  Shout out to Mitch! Went above a beyond. My husband is recovering from cancer and mold is deadly. Professional and helpful. Thank you
• RA

  Rick Austin

  Aug 25, 2026
  5.0
  My sump pump failure resulted in 2' of water in my crawl space. Mike Klyne, a PM for ServiceMaster Restore, managed my claim throughout my restoration. He acted professionally and efficiently managed the complete process. Shorty's plumbing was first to arrive the very next day and installed a new serviceable sump pump. Then Mike Daudet arrived and efficiently supervised his crew for the initial clean up. Then Perry the electrician arrived from C&K Electric INC who carried out an investigation of the occurrence. I am completely happy with all of the friendly, effective timely support from everyone involved in this process and recommend ServiceMaster Restore to confidently and professionally take care of any insurance claim. Richard Austin
• MP

  Maria P

  Aug 5, 2026
  5.0
  Had Mitch out today to do after fire clean up in my yard. A simple pressure wash on the patio stones was about all I was expecting. I wasn't sure how much he would do, but he went above and beyond and has my yard back to looking as clean as it was before the fire. And ensuring to run a magnet over the yard to ensure my doggies wouldnt get hurt. Really impressed!
• HG

  heiko giesbrecht

  Jul 7, 2026
  1.0
  If you’re in the review section you are most likely going through an insurance claim. We had a dishwasher leak and saturate our sub floor for a while. We made an insurance claim and service masters is who reached out. I wish I would have done more research on them. The contractors that did the work were awesome. Everything else has been a nightmare. There is no communication with them, I have even asked to speak to the head of the office and he wasn’t impressed with the timeline on things and said he would get on this and get back to us in 24 hours. That was 7 days ago. Our insurance provider has been waiting on a revised estimate for months now from then so that we can settle this and move on. Remember people, you do not have to go with who your insurance provider sends your way! Do your homework and look around, there are many others that do emergency type work. 11.5k they made through us just to leave us hanging for weeks on end, good job guys.
• LC

  Leslie Corrin

  Jun 25, 2026
  2.0
  Although all the trades people that were sent out to repair our damage were excellent, our service master rep, Matt, needs to improve his communication skills! Almost every time I called him and left a message I either did not get a response or waited almost up to a week to get a response. I would often leave detailed questions so we wouldn’t have to “connect “to get my answers. He could’ve left the answers to my questions on my voicemail the few times that he called me back. All he did was leave a message that he called. He never answered my questions and then we would have to play Telephone tag again in hopes that he would call me back. It was extremely frustrating. Also prior to the restoration and during the restoration, I spoke to him to confirm that our deductible would be covered with the leftover money from the repair. He told me at the time that “shouldn’t be a problem “. We never spoke of it again and I assumed all was fine. The job continued as expected, and was finally completed. I then got a call from Matthew a few weeks after the major repairs were done,(there was just one small bit of work that still needed to be done), saying that he was checking his files and had seen that I hadn’t paid our deductible. I said to him that, “yes, that is correct. I did not pay our deductible because I spoke to him about it prior and it was to be covered by the repair quote.” He then claimed that he didn’t remember that conversation and would have to check his files. I then got a call from him saying that we owed the deductible. Not impressed that I was not informed of this when we had our original conversation months ago. There was a few changes to the work order, but when I discuss that with Matt early on in the renovation process, he said that that wouldn’t be a problem as it was a very small change and they should be able to cover the small change in the work order and the deductible. That obviously wasn’t the case because he sent me an invoice for the deductible when the job was complete. More transparency and returning phone calls in a timely manner and/or answering detailed questions on a voicemail on a Return call would be appreciated.

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