Business Details
About
Window Tinting ServiceAuto Window Tinting Service
The Tint Factory provides commercial tinting, residential tinting, and automobile tinting to the Inland Empire, CA area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.5
163 reviews
5 stars
131
4 stars
12
3 stars
3
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of tinting work, noting no bubbles or issues with the installation.
Customer Service
While many reviews highlighted excellent customer service, there were also complaints about inconsistent experiences and lack of acknowledgment during delays.
Pricing
Feedback on pricing was mixed; some found it reasonable for the quality, while others felt it was high or experienced unexpected price increases.
Experience and Trust
Many long-term customers expressed loyalty, having returned for multiple vehicles over the years, indicating a strong trust in the business.
Warranty Issues
Several customers reported dissatisfaction with warranty claims, stating that the business did not honor lifetime warranties as expected.
- DBDavid BurkeOct 18, 20255.0All of our vehicles have been tinted by the Tint Factory. They offer a high quality service and fair pricing. Will return.
- JBJ BOct 12, 20255.0Absolutely the best automotive tint service in the area! Great customer service as usual. Brought my car back for another one and they always to a great job. Highly recommend!
- JRJohn RussSep 9, 20255.02025 Hyundai Ioniq 6 EV complete Window Tint, looks Fantastic! I have had every one of my cars tinted here, Best customer service, Best Tint, Best Experience. Always turns out perfect, I would highly recommend. This is a company I have trusted for over 20 years
- DWDavid WehmanSep 8, 20255.0Best tint shop ever. They have done all of our vehicles and travel trailer. Never any issues until recently, came in for warranty work and they replaced the film in no time and we were on our way. Professional and friendly staff, only place I’ll go.
- AMAngel MejiaSep 5, 20255.0I took in my Civic Type R for a 15% Ceramic tint job. Visibility, aesthetics and heat rejection are great! Overall, I am happy with my purchase. Will visit again for my other car.
Frequently Asked Questions About The Tint Factory
Will you match or beat competitors' prices?
We do not engage in price matching as window tinting quality varies significantly between providers. Our pricing reflects the expertise and time invested in each installation. While we don't match prices, we often provide online discounts for our auto tinting services.
Why is Huper Optik so expensive? Is it really that much better?
Huper Optik commands a higher price due to its superior heat rejection properties. The cost reflects its advanced technology and performance, similar to how additional features increase a car's price. For more information about our auto tinting options, please contact The Tint Factory.
How soon after I tint my windows can I roll them down?
After applying auto tint, we recommend waiting at least 24 hours before opening your windows. The complete drying process typically takes a few days, and in some instances, up to a week.
I tried booking an appointment online, but the next availability is a few days out. Is this a computer glitch?
This is not a glitch. Our extended booking times are due to high demand for our services and our commitments to local dealerships and businesses. The wait time is a testament to the quality of our work and customer satisfaction.
What is Huper Optik?
Huper Optik is a patented nano-ceramic window film that utilizes technology similar to stealth bombers. It offers superior heat rejection compared to competitors, with higher infrared rejection, less reflectivity, cooler temperatures, and increased durability. Contact us to schedule an auto tint appointment using this advanced technology.
I understand you use Computer Cut for your patterns. Someone told me at another shop that Computer Cut is not good because it's uneven and not right. Is that true?
This information is incorrect. We successfully use Computer Cut for 99.9% of our work, with rare exceptions for very old or new car models. This technology has proven effective over the past decade, allowing us to efficiently produce high-quality results. While hand-cutting is an alternative, Computer Cut offers comparable quality with improved efficiency.
If it's raining, should I not get my windows done?
Rain does not affect our ability to tint windows as we perform all work indoors. In fact, rainy weather can be beneficial for tinting due to reduced air contaminants. We welcome appointments regardless of weather conditions.
Do you do residential and commercial buildings as well?
Yes, we offer tinting services for residential and commercial buildings. For accurate pricing, we prefer to inspect the windows in person. However, you can email us measurements and photos for a preliminary estimate. We also provide auto tinting services.
How do I make a warranty claim?
To process a warranty claim, you need to provide either your receipt or warranty card. Without this documentation, full charges will apply for any additional work. We do not maintain customer records, so it is crucial that you retain your paperwork.
Does the tint go on the inside or outside of the windows?
We apply the tinting film to the interior surface of the windows. For more information or to schedule an auto tinting appointment, please contact our shop.
Do you offer price matching for your window tinting services?
We do not offer price matching as the quality of window tinting varies significantly between providers. Our pricing reflects the expertise and time invested in each installation. However, online discounts for auto tinting services are often available.
What makes Huper Optik tinting film more expensive than other options?
Huper Optik is priced higher due to its superior heat rejection properties, advanced technology, and high performance, such as higher infrared rejection, less reflectivity, and increased durability.
How long should I wait before rolling down my windows after tinting?
You should wait at least 24 hours before rolling down your windows after tinting. The complete drying process generally takes a few days and can take up to a week in some cases.
Why are there waits of several days when booking appointments online?
The wait times are due to high demand for our services and ongoing commitments to local dealerships and businesses. This reflects the quality of our workmanship and customer satisfaction.
Do you provide tinting services for residential and commercial properties?
Yes, we offer residential and commercial window tinting services. For pricing, we prefer to inspect windows in person, but you can email measurements and photos for a preliminary estimate. We also provide automobile tinting services.
Where is The Tint Factory located and what are your regular business hours?
The Tint Factory is located at 24554 Redlands Boulevard, Loma Linda, CA 92354. We are open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays and major holidays such as Thanksgiving and Christmas.
What payment methods do you accept?
We accept American Express, Apple Pay, Cash, Discover, MasterCard, Visa, and Zelle for payment.
Are you accessible for customers with disabilities?
Yes, The Tint Factory has wheelchair accessible parking, seating, entrances, and restrooms. We also provide unisex restrooms and support a safe, welcoming space for LGBTQ and transgender individuals.
What nearby businesses or services are located near The Tint Factory that customers might find helpful?
Nearby places include East Valley Property Management for real estate services, Kelly Clemensen - Farmers Insurance and Farmers Insurance - Robert Smith for insurance needs, Car Audio Pros for automotive accessories, and Loma Linda University for educational purposes. Customers can conveniently visit these locations in the Inland Empire area before or after their tinting appointment.
Are there other automotive services near The Tint Factory?
Yes, customers can find other automotive services nearby such as West Coast Smog for emissions inspections, Liberty Auto Glass for auto glass repair, Five Star Auto Repair for general repairs, 3M Window Tinting for additional tinting options, and Pacific Car Wash for vehicle cleaning.