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Ali Noordin
Oct 10, 2025
Absolutely Thrilled! A Truly 5-Star Remodeling Experience
Working with Preferred Kitchen and Bath on our full kitchen and master bath remodel was an outstanding experience from start to finish. They truly deserve every one of their five stars.
From our first consultation, their design team provided expert guidance, helping us translate our vision into a stunning, functional reality. They were incredibly patient and knowledgeable, ensuring every detail, from the cabinetry to the tile work, was perfect.
The construction phase was seamless. The crew was professional, punctual, and highly respectful of our home, making sure the work area was clean and contained every day. Communication was excellent; they kept us updated on progress and immediately addressed any minor issues that arose.
The final results exceeded our highest expectations. The craftsmanship is flawless, and the quality of the installation is evident everywhere you look. Our new kitchen and bathroom are gorgeous and have completely transformed our home. If you are looking for a trustworthy, high-quality remodeling partner, look no further than Preferred Kitchen and Bath. They are worth the investment!
I can't begin to express our gratitude to Preferred Kitchen & Bath regarding our gorgeous bathroom and laundry room remodel. We met with half a dozen companies when selecting a contractor, and after our meeting at our home with Patricia, one of the lovely design coordinators, we felt that PK&B best understood our vision and budget.
Suzy, our assigned designer, was an absolute pleasure to work with from start to finish. She was professional, warm, and genuinely attentive to all of our ideas and preferences. Thanks to her thoughtful approach and her precise attention to detail, and Jose and his fabulous crew, we now have a new bathroom and laundry room that are not only functional but absolutely stunning.
Throughout the process, we encountered a few unexpected surprises due to the age and unique history of our home; however, Suzy handled every twist with patience and flexibility, quickly reworking the design to fit our new needs. The end result was a beautifully remodeled space that far exceeded our expectations.
What really stood out was Suzy’s patience and responsiveness. Any time I had a concern, she addressed it immediately and thoughtfully. She gave us the pros and cons of every option and made sure we felt confident in every decision, never pushing us in one direction or another. She was consistently punctual, communicative, and kept us informed on the timeline throughout the project.
It was truly a pleasure to work with Suzy, and we would love to work with her and Preferred Kitchen & Bath again on any future projects.
From the excellent design recommendations to the outstanding execution by all the trades, it’s been a great experience. Hard to find anything to criticize. Absolutely love our new kitchen!
Special recognition to Suzy for the design guidance, and outstanding responsiveness to all questions and concerns. Also to all the crews doing the work – from demo to electrical, plumbing, drywall, cabinet install and final detail work – all the crews were very neat, hard working and skilled. Never had a better experience. Enthusiastically recommend.
As a homeowner, I had always dreamt of having a kitchen and bath that exuded both elegance and functionality. After much contemplation and research, I decided to entrust my dreams to Preferred Kitchen and Bath in Lake Forest CA, and I can confidently say that this decision has been nothing short of outstanding. The transformation they brought to my home through their kitchen and bath remodel services is truly remarkable.
From the initial consultation to the final finishing touches, the team at Preferred Kitchen and Bath demonstrated the utmost professionalism, expertise, and dedication. Julie paid keen attention to my ideas and requirements, skillfully incorporating them into the overall plan. She offered valuable insights, suggesting creative and practical solutions that I hadn't considered before. It was evident that Julie genuinely invested in creating spaces that aligned perfectly with my vision.
The kitchen remodel was a work of art. They managed to strike a harmonious balance between modern aesthetics and functional design. The cabinetry, countertops, and fixtures were meticulously chosen to complement one another, creating an inviting and efficient workspace. The addition of a kitchen island was a game-changer, providing both extra storage and a perfect spot for entertaining guests. The lighting choices were spot-on, adding warmth and enhancing the overall ambiance of the room.
As for the bath remodel, it was equally impressive. They turned my outdated bathroom into a luxurious retreat. The new fixtures, marbles, and fittings oozed elegance and style. The incorporation of smart storage solutions and space-saving ideas helped maximize the available space without compromising on comfort. Every little detail was handled with care, resulting in a bathroom that feels like a high-end spa.
Throughout the remodeling process, Suzy maintained clear communication and transparency. She kept me updated on the progress, promptly addressed any concerns or questions, and stayed within the agreed-upon timeline and budget. The level of professionalism exhibited by their team, Derek, Damien, and so many others, and their commitment to quality left a lasting impression on me.
What truly sets Preferred Kitchen and Bath apart is their passion for customer satisfaction. They went above and beyond to ensure I was completely thrilled with the final outcome. Even after the project's completion, they followed up to ensure everything was working flawlessly and that I was satisfied with their work.
In conclusion, I am overjoyed with the kitchen and bath remodel carried out by Preferred Kitchen and Bath. They have turned my house into a home that is more elegant and comfortable than all the top hotels and resorts I have been to. I can't thank them enough for making my dream a reality. If you are considering a kitchen and bath remodel, I wholeheartedly recommend Preferred Kitchen and Bath for their professionalism, craftsmanship, and dedication to delivering exceptional results. They are the epitome of excellence in the remodeling industry.
Kyle Y.
OT
Olga Treyger
Oct 20, 2020
When we decided to completely remodeled the kitchen and do some other work on a house we just bought, we were told by many to be ready for a lengthy, tedious, very stressful process which will eat up all of our free time.
Dear Lea and Jose,
Thank you so much for proving everything we were told wrong. You gave us the most beautiful, elegant and functional kitchen and you did it on schedule and on the budget. It became the center of all family gatherings and we just can't stop marveling at the awesome job done by the whole preferred kitchen and bath crew. I am very grateful to Lea for her amazing island design, it made the whole space look so much more beautiful.
Thanks to the efforts Lea, Jose and the crew put into our house; new floors, updated bathrooms, electrical system, remodeled garage and many more other projects throughout the house, we are thoroughly enjoying our new home. The whole crew is highly committed to your satisfaction, very professional, and always focus on quality of work. I especially would like to mention the ongoing communication during the project. All my emails, texts and phone calls were answered right away. Ongoing feedback on the state of the project was provided regularly. Every detail is discussed, communicated and addressed in a timely manner. They didn't just remodel our home; they took care of it and took care of us. Many times, crew has gone above and beyond their responsibilities, helping out with random deliveries, moving heavy stuff around. There is no job Jose's team can't do and they will do it till you absolutely and fully satisfy with the result.
I am looking forward to our next project together, master bath is calling :-).