John Stevenson Plumbing Heating & Air

Reviews

• MB

  Mary Burt-Godwin

  2 days ago
  5.0
  Blaise was the technician who helped with my severe plumbing issues and installed the Halo 5 water filtration system. He was extremely courteous and informative.
• CS

  craig sanders

  4 days ago
  1.0
  The air conditioning system I bought from them for over $20,000 has already failed five times in two and a half years. The last time it failed, they tried to give me another $25,000 estimate, saying that I need to replace all of my ducts. I had another company come out and tell me that wasn't the case. I had supervisor come out again and then they said that it was actually just a loose wire. Well I haven't had my AC on all winter, but today was 93 degrees and guess what ... it doesn't work yet again. I know that I will never be able to trust this unit for as long as I have it. Every time it goes through any type of prolonged of being an active it fails. They're also telling me that I'm only under manufacturers warranty and not their service warranty. Well, if they never got the thing operating properly and it's continued to fail repeatedly over two and a half years, I think that's their problem.
• RK

  Richard Kurtik

  Feb 24, 2026
  5.0
  Armando of John Stevenson Plumbing came to give an estimate for a water heater replacement. He arrived at the scheduled time and was very professional. He was polite, knowledgeable and thorough in his evaluation of my system. After a check of the plumbing throughout the house, he provided me with tank and tankless options. I appreciated the detailed description of the installation process.
• AV

  Angela Vreeken

  Feb 20, 2026
  5.0
  Today we had a technician Dylan Zachary, from John Stevenson plumbing assess our HVAC system. He was very nice and took the time to explain what he found during his assessment. He also sent me pictures to explain what needs to happen with our system.
• CA

  Crissi Andrade

  Jan 29, 2026
  5.0
  We had such a great experience getting our new heating and air installed. Jordan and his teammate came for our consult and after checking our our extremely old system gave us all of our options in a friendly, down to earth way. They didn't talk down to me and explained things in a way that I understood (as a person unfamiliar with HVAC systems). I had other companies come out for quotes that over explained, made me feel silly for asking questions, or were plain rude and that was not our experience with John Stevenson. They worked with us to get a price we were comfortable with and then had installers out the next day to take care of us. The installers were professional and helpful too, updating me on the process as it went along. The new AC they brought had a leak but they were able to get another one that day and still finish the job. Most places would have made me wait and have to schedule another install day for a hiccup like that but they were determined not to waste my time and it was so appreciated. They cleaned up at the end of the day and everything is working great. Thanks John Stevenson and all the guys who helped us!

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