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A Homeowner's Best Friend! John Stevenson Plumbing, Heating & Air is your trusted home service expert serving all of Orange County. We offer a full line of home plumbing repair & install services, including kitchen & bathroom plumbing repair, water heater repair & install, and general plumbing services. John Stevenson is proud to be your trusted local drain clearing, rooter & sewer line repair & install company. We also offer a full line of home heating & cooling services. Whether you need top-rated heating repair & install or professional air conditioning repair & replacement, we have your back.
Location
John Stevenson Plumbing Heating & Air
20902 Bake Parkway, Lake Forest, CA
92630, United States
Hours
Reviews
4.9
662 reviews
5 stars
620
4 stars
23
3 stars1
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as polite, professional, and knowledgeable, providing thorough explanations and quality service.
Customer Service
Many customers appreciate the friendly and accommodating nature of the staff, although some express concerns about upselling tactics and communication issues.
Pricing Concerns
Several reviews mention high costs for services, with some customers feeling that the pricing is excessive or not transparent.
Quality of Work
Overall, customers report satisfaction with the quality of work performed, highlighting successful repairs and maintenance.
Response Time
The company is noted for its quick response times and ability to accommodate urgent service requests.
- RHRachel Humphrey5 days ago5.0I had an excellent experience with Alan Pfleeger from John Stevenson Plumbing. I called this morning and was able to get an appointment right away—Alan arrived within just two hours. He spent several hours thoroughly evaluating and testing my HVAC system, and his attention to detail was impressive. He was friendly, professional, and took the time to explain everything clearly. Most importantly, he resolved all the issues at my home. I highly recommend Alan for anyone needing reliable and knowledgeable HVAC service!
- AHAnthony HornerNov 17, 20255.0My repair guy was great and showed me how to reset the circuit breaker so that I can fix the problem the next time comes out
- JAJ.D. AbbeyNov 16, 20251.0We had our full HVAC system replaced and the duct work also. They did a nice enough job, but they charged us over $300 for an intake vent cover and never installed it and then when I asked for a refund, they said oh sure we will and then never reply back. At this point, it should be their responsibility to do what is right and I shouldn't have to be chasing after them to credit me or refund me the money for the parts that they never used.
- AAAlexander AmaroOct 29, 20252.0Sad to have to fire this company. I've been with them for years, but when my condenser died, I needed them to come out and check it. I got quoted $9k for a fix and $20k for a full system replacement. The techs that showed up were disrespectful, and basically treated me like I didn't know dirt from water. I called another company and the other company fixed the problem in 30 minutes. I am sad that the company that I trusted for years turned to sleazy upsales, but I will not be coming back.
- MRMichael RayOct 27, 20255.0Annual plumbing review AND follow up visit to check gas connection to the gas grill -- Nay was very thorough with his review and did a good job explaining what he'd be looking at and reviewing, and he did a good job explaining issues and making recommendations - Brent and Anram came out to inspect the connection from the natural gas outlet to the gas grill - they were able to fix the connection with no charge -- they went above and beyond -- in addition to fixing the connection to the grill, they checked for leaks to the pipes and connections to the outdoor patio heaters
Frequently Asked Questions About John Stevenson Plumbing Heating & Air
What types of services does John Stevenson Plumbing Heating & Air provide?
John Stevenson Plumbing Heating & Air offers comprehensive home plumbing repair and installation services, including kitchen and bathroom plumbing, water heater services, drain clearing, rooter and sewer line repair, as well as heating and cooling services like HVAC and air conditioning repair and installation.
Where is John Stevenson Plumbing Heating & Air located?
The business is located at 20902 Bake Parkway, Suite 114, Lake Forest, CA 92630, US.
What are the operating hours of John Stevenson Plumbing Heating & Air?
John Stevenson Plumbing Heating & Air operates Monday through Saturday from 7:00 AM to 7:30 PM, and is closed on Sundays.
How can I contact John Stevenson Plumbing Heating & Air?
You can contact them by phone at +1 949-426-7377.
Since when has John Stevenson Plumbing Heating & Air been serving customers?
John Stevenson Plumbing Heating & Air has been established since 1990, serving Orange County homeowners since then.
Does John Stevenson Plumbing Heating & Air offer emergency plumbing services?
Yes, they provide emergency plumber services along with a full range of plumbing and HVAC services.
Are there nearby points of interest around John Stevenson Plumbing Heating & Air that customers might visit?
Yes, near the location you can find Hexa Packaging & Supplies for packing needs, Glee Music Academy for arts and music classes, and SwimLabs Orange County for swimming and sports instruction, which you might visit before or after your service appointment.
Is there a nearby shipping center where I can send packages when I visit John Stevenson Plumbing Heating & Air?
Yes, Navis Pack & Ship is a nearby shipping center close to John Stevenson Plumbing Heating & Air, making it convenient to ship packages before or after your service.
Are there accommodations nearby if I am visiting John Stevenson Plumbing Heating & Air from out of town?
Yes, there are nearby hotels such as Candlewood Suites Orange County/Irvine East and Sonesta Simply Suites that provide lodging options close to the business.
What HVAC and home service contractors are located near John Stevenson Plumbing Heating & Air?
Nearby you will find authorized contractors like The Tailored Closet of Orange County, Warm Your Floor, and Tailored Living of Orange County, which offer complementary home service and construction services.