Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
Title: Outstanding Customer Service – Thanks to Lavi!
Great people been a regular customer for years now for my plumbing needs, and while the company itself offers a great selection of products, what truly sets my experience apart is Lavi. Every time I visit, he goes above and beyond to ensure I find exactly what I need. His knowledge of the products, attention to detail, and willingness to assist make every visit smooth and efficient.
Lavi doesn’t just point me in the right direction; he takes the time to help me load up my purchases, ensuring everything is handled with care. His professionalism, patience, and exceptional customer service make Cal-steam my go-to place. Employees like him are rare, and I truly appreciate his dedication and hard work. If you’re shopping there, I highly recommend asking for Lavi—he’ll make sure you’re taken care of!
AD
Awais Durrani
Feb 19, 2025
5.0
Always a great experience getting my plumbing supplies from Ferguson. Lavi and Sam are super helpful.
HH
Henos Haile
Jan 19, 2024
5.0
What can I say about Ferguson Hayward.
Raquel in counter sales is always knowledgeable,helpful and ready to help us we love shopping there
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson in Hayward, CA offer?
Ferguson is an industry leader in wholesale plumbing, heating and cooling supplies, offering premium plumbing products, HVAC equipment, repair parts, tools, and operation supplies. They also provide on-site trainings and full-service solutions for professional contractors.
What are the operating hours of Ferguson in Hayward?
Ferguson is open Monday through Friday from 6:30 a.m. to 4:00 p.m. It is closed on Saturdays, Sundays, and major holidays including Thanksgiving, Christmas, and New Year’s Day.
How can I contact customer support for ferguson.com?
You can contact Ferguson's dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. to 8 p.m. EST.
What payment methods are accepted on ferguson.com?
Ferguson accepts Visa, Mastercard, and American Express credit cards for purchases on ferguson.com.
Does Ferguson offer financing options for commercial purchases?
Yes, Ferguson offers commercial financing through GreatAmerica Financial for qualified applicants.
What should I do if I forgot my password on ferguson.com?
Click the Forgot Password link on the login page, enter your registered email address, and you will receive an email with instructions to reset your password.
Can I store my login information on ferguson.com for faster access?
Yes, you can select 'Remember Me' to save your email address (username) for future logins. However, your password will not be saved for security reasons.
Is the Ferguson store located near any places to eat or relax?
Yes, nearby dining options include La India Taco Truck, a Mexican food truck, and Shasta Sparkling Water, a restaurant with a beer bar and beer garden where customers can unwind before or after visiting Ferguson.
What nearby stores can customers visit that complement Ferguson’s products?
Customers can visit Tile Setters Toy Store Hayward for tile needs, and SCP Distributors LLC for hot tubs and pools, which complement plumbing and HVAC supplies offered by Ferguson.
Are there any nearby services beneficial for contractors visiting Ferguson?
Yes, services such as Villquin Air Services for HVAC, Sky Rooter And Plumbing Inc for plumbing, and Nor-Cal Moving Services for business transportation are nearby for contractor convenience.