Certified by Bell Brothers Plumbing Heating & Air • Mar 01, 2026
HVAC Contractor
Bell Brothers Plumbing Heating and Air was founded in 1991 in Elk Grove, CA by brothers Kenny & Jerry Bell. After more than 25 years in the business, Bell Brothers has expanded to not only specialize in heating and air services, but plumbing, ductwork and insulation. With more than $5,000,000 in Home Energy Upgrade rebates earned for their customers, Bell Brothers has established themselves a leader in California's Home Energy Upgrade Program for utility companies SMUD and PG&E. Today there are 140 trucks on the road and 200 employees daily serving Hayward and East Bay area. It comes to no surprise that Bell Brothers delivers 365 days of Satisfaction to all their customers.
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Certified by Bell Brothers Plumbing Heating & Air • Mar 01, 2026
Certified by Bell Brothers Plumbing Heating & Air • Mar 01, 2026
Reviews
4.7
891 reviews
5 stars
778
4 stars
62
3 stars10
2 stars9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Customer Service
Many customers praised the excellent customer service, highlighting prompt communication and responsiveness from the staff.
Service Quality
Overall, the quality of service received is highly rated, with technicians effectively diagnosing and resolving issues.
Communication
While most reviews commend communication, there are some concerns regarding scheduling and follow-up responses.
Trustworthiness
Customers express a high level of trust in the company, often recommending them for future plumbing and HVAC needs.
BH
belinda harvey
4 days ago
5.0
Ruben has been servicing our furnace for many years now. He's friendly, efficient and he wears his booties when he comes. I've had other technicians who did not wear booties to cover their shoes.
AB
Amy Bacich
5 days ago
5.0
Our review pertains to your technician Willaim G.
We would like him to be acknowledged for his professionalism, kindness and knowledge. He definitely went above and beyond assisting us with questions, fixing afew things that needed to be fix (air flow in bedrooms). William explained in detail exact issues with our HVAC unit to which we will be purchasing a new one soon. We will ask for him in person to continue with future visits.
Thank you
Amy and Ralph Rodriguez
BJ
Burgess Jeffries
Feb 24, 2026
1.0
Very disappointed in how this whole process has gone. My experience with them starts before mid-December 2025. In a few more days, it will be march and I'm still not squared away with the service they were to provide. Communication has been very fragmented and I've spent too much time and energy following up with Bell Brothers to make any type of progress. I regret even choosing this company. Buyers beware when choosing this company. Too much time has passed since everything began and this is just unacceptable by anyone's standards especially when the job was to install two separate direct vent wall mounted heating units. This shouldn't take months to get to the finish line. I have attached photos. I've gone through the winter with the units mounted onto a wall that isn't closed up. You can only imagine how inefficient my heating has been as a result. Some major cutouts to the walls were due to miscommunication within their own teams. Had the job been communicated better, a lot of this would have been avoided. I just want my walls fixed and the job completed and pass inspections so that I can walk away from ever dealing with this company ever again.
WG
Wayne Gramlich
Feb 21, 2026
5.0
Our technician was very honest and knowledgeable. He listened to
our concerns and noticed problem by us. He investigated the problem, took pictures and discussed his findings. He also provided some possible solutions. He was genuine pushy and left
any solutions to be our decision. I felt very comfortable with this
technician.
KA
Karen Adams
Feb 12, 2026
5.0
I've had Bell Bros here to do electrical work and more recently plumbing and I have been impressed with their friendliness, respect, and knowledge. They explain everything thing that they're doing and with great patience answers any and all questions. They're pricing has been very fair. I would, and have recommended them to family and friends. Thank you Bell Bros!!
Frequently Asked Questions About Bell Brothers Plumbing Heating & Air
What services does Bell Brothers Plumbing Heating & Air provide?
Bell Brothers specializes in heating and air services, plumbing, ductwork, and insulation.
Where is Bell Brothers Plumbing Heating & Air located?
They are located at 3266 Investment Blvd, Hayward, CA 94545.
What are the business hours of Bell Brothers Plumbing Heating & Air?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
How long has Bell Brothers Plumbing Heating & Air been serving the community?
Bell Brothers has been serving the community since 1991.
How many employees and trucks does Bell Brothers have?
Bell Brothers employs about 200 people and has 140 trucks serving Hayward and the East Bay area.
What kind of rebates has Bell Brothers Plumbing Heating & Air earned for their customers?
They have earned more than $5,000,000 in Home Energy Upgrade rebates for their customers.
What nearby HVAC and plumbing service options are available around Bell Brothers?
Nearby, there are other HVAC and plumbing service providers such as ABC Cooling, Heating & Plumbing - Hayward and ABC Cooling, Heating & Plumbing, Inc, which customers may consider for comparison or additional service needs.
What food services are available near Bell Brothers Plumbing Heating & Air?
Customers can visit Freund Baking Co, a bakery and restaurant wholesaler, or Jordon's Culinary Creations, a caterer and restaurant, which are nearby.
Are there any professional or business service providers near Bell Brothers Plumbing Heating & Air?
Yes, nearby professional and business services include Custom Label for printing, OutsourceIt Inc for professional services, and BlinkTone Studios for music production.
How can customers of Bell Brothers Plumbing Heating & Air benefit from the nearby transportation and shipping services?
Customers can use nearby freight and cargo services such as Bomar Mail & Pathfinder Express and Pilot Freight Services for shipping needs related to their home upgrade or business projects.
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Certified March 01, 2026Yext Knowledge Graph
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