Customer Service
Customers consistently praised the responsiveness, professionalism, and friendliness of the staff, particularly highlighting Jay Baehr's commitment to helping clients.
Expertise
Many reviews noted the team's extensive knowledge and ability to diagnose and resolve HVAC issues effectively, often outperforming competitors.
Value for Money
While most customers felt the pricing was fair and competitive, a few expressed concerns about high costs for parts and services.
Reliability
The business was frequently commended for its prompt service, especially in emergency situations, with many customers appreciating quick response times.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending Baehr Heating and Air for HVAC needs.